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Arcserve UDP vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
29th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (17th)
OpenText Data Protector
Ranking in Backup and Recovery
22nd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.2% compared to the previous year. The mindshare of OpenText Data Protector is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
OpenText Data Protector1.0%
Arcserve UDP1.1%
Other97.9%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data protection functionality is the most valuable feature of this solution."
"The standard backup and restore feature is most used."
"I like the tool's speed."
"It is overall rock-solid."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"It's an extraordinary product."
"It works out of the box, and it saves my life a lot."
"The backup is the most valuable feature. It also makes storage very easy."
"The solution is easy to use."
"Overall, this is a good product and it hasn't given us any problems."
"Data Protector is highly scalable."
"Backup of SAP/Oracle -- they are more robust than the competition."
"Data Protector's GUI is the most useful feature."
"For us, disaster recovery is the most valuable feature."
"It is a very good application that does the job and provides everything any basic backup application should do."
"Originally, the benefit from Data Protector was that it fitted in because we buy HPE storage."
 

Cons

"A lot of their new technologies are not very good."
"The initial setup was complex."
"The tool doesn't provide cloud integration in India."
"Backups are very slow and time consuming."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"The solution's reporting could be improved and should provide customized reports."
"I would say they have good people, but the staff in Brazil is very reduced, so we need to talk with foreigners; it could be difficult for our clients since it was not in Portuguese."
"It would be ideal if they could improve their level of support."
"In terms of what can be improved, I would say integrations with MongoDB. We use MongoDB and we need to go to scripts to do backups. We need more integrations."
"I would not recommend this product to my colleagues."
"The operation is not so friendly for new users. The GUI could also use improvement."
"When it comes to hardware support, HPE will help you in a minimal amount time. When in comes to software problems, you do not know when they will close your issues."
"Many of our users complain about the GUI. You still need to rely on the command line interface."
"The scalability could be a bit better, actually, because that connects to the stability question."
"It can occasionally be inaccurate in its backup/recovery time estimates."
 

Pricing and Cost Advice

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"As an MSP partner, I believe that the prices are fair."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"The price of this product is high and it should be lower."
"Pricing is most likely comparable."
"The pricing is moderate."
"The pricing is neither too expensive nor very cheap."
"Our licensing is on a capacity basis."
"It is more affordable compared to other vendors."
"We have many competitors who are pricing better, and we believe that our pricing is higher."
"The product is cheaper than Commvault."
"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."
"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."
"The licensing cost is too high."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Construction Company
11%
Manufacturing Company
10%
Marketing Services Firm
8%
Financial Services Firm
22%
Construction Company
9%
Marketing Services Firm
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about Arcserve UDP vs. OpenText Data Protector and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.