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Arcserve UDP vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
32nd
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (17th)
OpenText Data Protector
Ranking in Backup and Recovery
23rd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.2% compared to the previous year. The mindshare of OpenText Data Protector is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
OpenText Data Protector1.0%
Arcserve UDP1.1%
Other97.9%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the solution; it's working well for us."
"With UDP, I built a low-cost DR site that replicates from the backup."
"We are satisfied with Arcserve UDP."
"It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments."
"I would recommend it if there is a general case."
"I proposed and set up DR and HA solutions for customers who are high profile and in need of business critical functionalities."
"Global deduplication is the best feature of this solution."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"It has the ability to backup both DB2 (IBM's RDBMS) and HP-UX (HP's Unix OS)."
"With Data Protector, if we lose data, we can recover it."
"The most valuable feature is the protection of our data with the backup capability and performance."
"If you have a complex environment, if you have different OS's - Linux, Unix, Windows - if you have backup to disk, Data Protector is a very good choice to cover the whole environment."
"The normal file system backup is easy to manage, and our success rate is quite high."
"OpenText Data Protector is good for physical backup, specifically for physical servers."
"Data Protector works in conjunction with a Catalyst-based deduplication feature and HPE StoreOnce appliances to provide us with the tools to build reliable DR solutions for backups through Catalyst stores replication using ARS between the sites."
"Originally, the benefit from Data Protector was that it fitted in because we buy HPE storage."
 

Cons

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"The reason for this is that the support network for Arcserve appliances is not available in most of the countries outside USA or EU to replace broken units in less than 15 days."
"We could not go into granular details of retrieving backup information."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"I am not happy with the support structure within HPE when things go wrong."
"Data Protector is great software, but after we started getting support from Micro Focus, it was taking too much time, there was too much delay."
"For me, the main weakness of Data Protector now is the Granular Recovery integrations, as they just don’t work as smoothly as they could."
"VM backups needs to be improved. They need to make it similar to the way Veeam and Commvault are doing the virtual backups."
"The major issue we are facing in this product is Sybase database integration."
"The graphical interface needs to be improved."
"This product needs a lot of improvement both on the technical side and in its pricing and compatibility."
"In v7, some W2012 clients fail occasionally."
 

Pricing and Cost Advice

"The price of this product is high and it should be lower."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"It is approximately $400 to purchase a virtual service outright."
"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
"The solution is very expensive."
"As an MSP partner, I believe that the prices are fair."
"The license for the solution is very expensive compared to the other products in the market."
"Avoid using many LTO drives; when using fewer drives, the price will be extremely good."
"It is more affordable compared to other vendors."
"The product is cheaper than Commvault."
"The solution requires paying for a license."
"Pricing/licensing is Data Protector's single best offering. In its most basic environment, the only license required is for whatever target device is required."
"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."
"We have many competitors who are pricing better, and we believe that our pricing is higher."
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
10%
Computer Software Company
10%
Marketing Services Firm
8%
Financial Services Firm
20%
Construction Company
11%
Outsourcing Company
11%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about Arcserve UDP vs. OpenText Data Protector and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.