Microsoft Dynamics AX Reviews

The product helps us to operate in various sectors apart from producing associated calls. They cover areas like warehouse management, finance, and more. We usually have medium to large enterprises as customers.

Supply Chain Management is an excellent feature. Finance also performs well. There's an element of project management present, which I think makes it a good overall product.

There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system. The ability to manage different currencies like USD or Euro while maintaining separate books of accounts requires improvement without the need for customization.

I am using Microsoft Dynamics AX for three years.

The stability has been satisfactory and there haven't been any other areas of concern.

It is scalable. 

The overall support is good, however, I haven’t processed it myself. 

Positive

I initially worked with SAP solutions. The difference relies on the user's needs, as they are highly competitive and operate across various industries. Thus, they are equally proficient.

The setup is straightforward but, there have been certain problems. However, with Microsoft, there are ample resources available on the platform to address these issues effectively. This is definitely a positive aspect.

The solution is deployed on the cloud and requires two to three people for maintenance. 

In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run.

 I recommend the solution and I would rate it a seven out of ten overall.

We are using Microsoft Dynamics AX for end-to-end operations in many areas, such as finance, commercial, supply chain, manufacturing, and customer engagement.

The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good.

Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement.

I have used Microsoft Dynamics AX within the last 12 months.

We have 5,000 users using Microsoft Dynamics AX in my company.

The support from Microsoft is good but there is always from for improvement.

I rate the support from Microsoft Dynamics AX a three out of five.

Neutral

We were previously using SAP. The version of SAP we are using was going to be outdated in the next five years, and instead of moving to S/4HANA, we decided to move to Microsoft Dynamics AX. We find Microsoft Dynamics AX much better than S/4HANA.

The initial setup of Microsoft Dynamics AX is of a medium level of difficulty. It's a straightforward process, but we found that sometimes we encountered problems after releasing the codes.

The full deployment of Microsoft Dynamics AX takes approximately 18 months.

I rate the setup of Microsoft Dynamics AX a three out of five.

We directly worked with the vendor for the implementation of Microsoft Dynamics AX.

I would advise others to choose limited customization, and use the end product.

I rate Microsoft Dynamics AX a six out of ten.

Microsoft Dynamics AX 2021 is an integrated Enterprise Resource Planning system, that you can use for everything that a business requires to operate. It includes modules for manufacturing and production, inventory management and distribution, time and expense management, project management, human resource management, and some CRM functionality (such as sales and marketing). The application fits a wide range of industries and comes with integration capabilities with a wide range of 3 party applications. The application aids businesses to enhance visibility across the organization, improves financial controls, increases forecasting accuracy, boosts staff productivity, and gives better oversight. You can also develop your own customizations and new modules from the backend.

The solution has helped us to make smarter and faster decisions

Innovation is the key to success in this fast-paced business environment and the Microsoft Dynamics AX 2012 ERP solution puts an organization on the fast track by unifying complex data, providing the business with predictive analysis through KPIs and BI reporting tools. With Microsoft Dynamics AX 2012, decision-making is quick and efficient.

Microsoft Dynamics AX reduces costs on the organization's server maintenance, including:

• Eliminating new purchases of servers.

• Reducing server room maintenance.

The workflow is the most valuable aspect of the solution.

AX provides the capability to easily automate business processes through customizable and template-based workflows within each module. Individuals in different roles are prompted to process workflow documents via their role center in AX or through email.

It is flexible and cost-effective.

Due to the constantly changing market, a flexible ERP solution would be a good choice. With Microsoft Dynamics AX, an organization gets access to a wide range of products under the solution that adds value. This makes it a cost-effective solution.

The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system. Some users complain that the interface is not very user-friendly. An improved interface with a user-friendly approach will be an improvement on the application.

Microsoft Dynamics AX 2012 ERP systems development and customizations can be quite expensive to implement. You will need to run some trials to ensure the application is the right solution for your organization's needs and budget. The cost of customization can be reduced by introducing DIY measures

Its mobile app only works for Windows phones and does not offer all of its features. Some users experience difficulty connecting to some modules, functionality and tools while using the mobile app for Microsoft Dynamics AX. An improvement would be to create mobile versions for Androids and iOS devices.

I've used the solution for six years.

It is a stable solution.

The solution is very scalable.

The customer service and support teams are always available to treat your support requests.

Positive

I have used other ERP solutions, however, I switched to Microsoft Dynamics AX because it gave me the ability for customization and development 

The initial setup was complex due to the need for coding, customizations, and expertise.

We implemented the solution through a vendor. 

They showed a high level of professionalism.

Our ROI is over 27%.

With the new feature from Microsoft D365, you can choose to go for only the modules that your organization requires and pay for that alone. This reduces a bit of cost even though the cost for the application is above the average.  

I evaluated other options like SAGE, QuickBooks, and SAP.

It's actually a good solution for mid-sized and enterprise organizations. 

The use case includes pretty much everything from finance to warehouse to production.

The production is a valuable feature. 

The general speed of the solution needs improvement.

I have experience using Microsoft Dynamics AX for a year. 

The solution is highly stable. I rate the nine out of ten. 

Twenty five users are using the solution. 

The initial setup is complicated. The deployment takes eight months. 

Overall, I rate the solution an eight out of ten. 

The solution is used for inventory information.

The performance is good.

The UI has room for improvement and can be more user-friendly.

I have been using the solution for three years.

The solution is stable.

The solution is scalable.

We have over 50 people using the solution.

The initial setup is straightforward.

The deployment took one year.

The implementation was completed with a consultant.

The solution is on-premises and we do not pay for a license.

I give the solution an eight out of ten.

Microsoft Dynamics AX is good and I recommend the solution.

We are using Microsoft Dynamics AX for everything in our company. Such as in sales, production, and purchasing.

The most valuable feature of Microsoft Dynamics AX is customization.

Microsoft Dynamics AX could improve by offering a cloud version and more reports on the costs.

I have been using Microsoft Dynamics AX for approximately 15 years.

The stability of Microsoft Dynamics AX is highly stable.

The scalability of Microsoft Dynamics AX is very good.

We have approximately 2,000 users using this solution, this includes project managers and developers.

The support here in Turkey could be better. However, the international support is good.

I rate the support from Microsoft Dynamics AX a three out of five.

The initial setup of Microsoft Dynamics AX is easy. It took us approximately six months to deploy.

We choose Microsoft Dynamics AX because it fits our needs the most. It's a very good product builder.

My advice to others is they should use this solution but they need to find a good reseller.

I rate Microsoft Dynamics AX an eight out of ten.

I had an on-premise deployment of Microsoft Dynamics AX and then we moved into the cloud.

We use different Microsoft Dynamics AX modules. We used it for ERP, which includes resource management but we used them for sales engagement. We recently used the solution in CQP management to configure the modeling.

The most valuable features of Microsoft Dynamics AX are ease of use and performance.

Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies.

I have been using Microsoft Dynamics AX for approximately two years.

The scalability of Microsoft Dynamics AX is good.

We have approximately 200 users using the solution in my organization. We do not plan to increase usage because we plan to move to Microsoft Dynamics 365.

We has some issues in the past and the technical support was very good in handling our problem. They were very fast in their resolution.

I have used Oracle and SAP previously.

I do not have first-hand knowledge of the initial installation went but I have not heard any complaints and I have heard it is straightforward.

We have four people who do the maintenance and support of Microsoft Dynamics AX.

There is an annual licensing cost for Microsoft Dynamics AX.

I would recommend this solution to others.

I rate Microsoft Dynamics AX a nine out of ten.

Microsoft Dynamics AX is used to meet my company's needs in terms of finance and financial consolidation, purchasing, recruitment.

We are using this solution. This solution is not provided by us.

Microsoft Dynamics AX meets my requirements.

There are some critical issues that we couldn't fix or that we couldn't workaround to solve, but it's almost non-existent.

At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself. We are in Egypt, and in some cases, such as but not limited to HR, we have a unique profile.

The problem, however, is not with the installation, but with the application itself. When it comes to business intelligence, I don't think it's a good business intelligence application. Give me a viewer and some Excel-based tools to create my report, but it's not a full business intelligence solution.

In the next release, I would like to see better reporting and better integration between modules.

We have been working with Microsoft Dynamics AX since 2014. It's been eight years.

We have deployed this solution on-premise and now are planning to migrate to Microsoft Dynamics 365 or Oracle NetSuite.

We are working with the Dynamics XR3 version.

We can say it's stable, but there are some critical issues. 85% of the time it is a stable solution. On a larger scale, I can't depend on it.

Microsoft Dynamics AX is a scalable solution.

We are an investment company with subsidiaries and sister companies in some cases. For some projects, we can collaborate on all ERP systems across the organization, including all subsidiaries and sister companies. And in such cases, it will be on a larger scale, with a minimum of 15 user enterprise accounts.

We have a long-term plan that will not be implemented in the near future, but I intend to do it in the long run.

I have five business accounts and seven function accounts. So there are approximately 12 users.

Technical support needs improvement. I'm not going to accept Microsoft's assistance.

They almost always take a long time to resolve any problem. For example, a year ago, I had a problem with my management reporter that took more than six months to resolve.

We discovered that there is no problem with the management reporter after conducting an investigation. It had to do with updates or some sort of updates.

I have operated a variety of ERP solutions in the past, some of which were built locally by a small, local vendor, it's not a big brand or vendor, and for manufacturing, we use Verticent ERP Applications.

The installation is extremely simple, and I have had no problems with it.

We are a subsidiary, with subsidiaries and sister companies.

I collaborate and manage their work. 

We have two for this company and 12 for all subsidiaries as well as the sister companies.

I purchased the license once, and there is a license with a partner that I pay for annually.

I would recommend it for a small business, but not on a larger scale. They can, in my opinion, meet their requirements.

I would rate  Microsoft Dynamics AX a seven out of ten.