Microsoft Dynamics AX Reviews

Primarily, we use the product as an ERP solution. Different modules to be implemented, however, it's an enterprise-level ERP solution.

In current cloud environments, I like the scalability.

The security is very strong.

We have found the flexibility and the configuration potential of the solution to be very good. It's very flexible.

The stability is very good. 

The features themselves and the governance models and application lifecycle management are on a quite good level right now.

We have been in very tight cooperation with Microsoft. We know all the service channels and we have a good outlook on the product roadmap and et cetera.

The pricing is competitive.

I cannot recall finding a lack of features in any area. It's pretty great.

There might be some features to support localizations that could be helpful to add. 

I started with AX and then I had some kind of hybrid role with AX as an ERP and also done with a CRM. Lately, I have been only concentrating or focusing on the CRM side, however, currently, I am in between. My AX history is from 2007.

Nowadays, the solution is very stable. Just last week we counted the service breakages or service breakdowns from last year running and for end customers there have not been one service breakdown that would cause some kind of harm or issue in the production use. That's why we see that it's very stable.

The solution is very scalable. If a company wants to expand it, it can do so easily.

The pricing level is quite good. It's the licensing or server speeds which you are using with the cloud solutions or cloud services, and it's at a very reasonable level right now. They are quite competitive within the market.

We're a Microsoft partner.

We have customers working in the public cloud, private cloud, hybrid, and on-premises environments.

I'd rate the solution at an eight out of ten. We have been quite pleased with the solution.

We use Microsoft Dynamics AX to manage almost all our processes, beginning from finance to inventory.

Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions.

The on-premises and desktop versions are not user-friendly.

The ability to automate certain processes could be added in the next release.

I've been using it for more than 10 years.

It's a stable product.

I'd give scalability a rating of eight out of ten. We have more than 100 end users of this solution in our organization, including a few developers.

The initial implementation was hard and not easy. It took almost a year to implement all of the processes.

It is not the cheapest solution, but it is also not the most expensive one. It's in between and is cheaper than SAP but more expensive than other local vendors. It is worth the cost.

I would recommend using Microsoft Dynamics AX particularly if you have a developer because you will be able to do a lot with it. Because of the flexibility, I would give this solution an overall rating of nine out of ten.

Flexibilty to allow change however this is its weakness as well. If you over develop core functionality it willing wrong.

Viewability of management data across all group companies. Introduction of consistent processes.

where different programmers have been let loose the product has a number of view inconsistencies and there are still issues that were in 4. Many bells and whistles have been added and some are not quite complete. Overall it is improving and becoming a more mature product.

1 year on 2012. 8 years with 4

Always down to number of development changes made to the core functionality. Data is also difficult to transform on day one.

As above, although testing minimises this risk

so far, so good. Better scalability than 4.

Depends on the Partner as Microsoft tend to leave support to their Partners. This is the strategy they have which does mean that they may not get direct user feedback.

As above, can be a little hit and miss

No

The setup requires advance thought as it is difficult to amend once transactions are in the system.

I have worked with a number of vendors and would say if you have the expertise in-house then use that.

Difficult to measure but definitely improved working practises and management information

SAP

With care it is a good product but be aware that the business should change its processes rather than change the system wherever possible else you will have issues following deployment.

We're using Microsoft Dynamics AX within a tech service. Our company is a shoe company in Pakistan, and we are using Microsoft AX in the head office and branches.

It's an ERP solution that helps us maintain the data, plan the production level and the branch level, and help the branches coordinate with the head office. This ERP solution helps in sales, helps in production, helps in inventory movement. It also gives you the profit and loss on all the basics.

I like that it's a complete ERP solution from production level to branch level. If you have a production department, they give you all the facilities for each item to make a product complete or complete a whole mission system. It's also helpful in completing incomplete information like articles. For example, receiving articles from the warehouse in our branches and online store. The software we're using isn't for the online store, but we are using it for production.

There are so many errors. For example, in some utilities, the procedure is basically for European countries and unsuitable for us. If we need to give somebody some utilities, like reports, we need to create some special reports in our environment. We need some standard utility where we're making purchase orders or something in the warehouse. 

I've been using Microsoft Dynamics AX for more than two years.

Microsoft Dynamics AX is stable. I didn't find any problem like this.

We have a contract with Microsoft, and we don't have any problem with it because we have partners in Pakistan. If you need any help in that department, they help. If they can't, they file it directly with Microsoft. That's okay and not a problem thus far.

If you do the installation for this, sometimes it will be difficult. But after some time, when you test the demo servers, it will be easy and not complicated.

I would advise potential users that it's a good solution on the technical side. I would recommend it.

On a scale from one to ten, I would give Microsoft Dynamics AX an eight.

We use Microsoft Dynamics AX for accounting, manufacturing, and hybrid deployment purposes.

The product is easier to use and has more efficient workflow management features than other vendors. It helps to respond to customer queries as well.

The product could be more accessible for small and medium-sized businesses. The license renewal cost is on the higher side. It could be improved as well. Additionally, the user interface could be better.

We have been using Microsoft Dynamics AX for two years.

The product is relatively stable.

The product is scalable. We have around 25 Microsoft Dynamics AX users in our organization. The companies we manage also have a significant number of end users.

The technical support services could be faster.

The initial setup is neither easy nor difficult. It is very technical and has average complexity. It takes around three weeks to complete, depending on the stability. Usually, one executive can deploy the product. However, in the case of implementation on cloud servers and financial processing, it requires three to five executives. For maintenance, it requires two executives.

The product's license renewal cost could be better. 

I advise others to purchase the product depending on the use cases for their business. I rate it an eight out of ten.

I'm a consultant. I'm not an end-user of it. I've been implementing on-premises and on-cloud solutions with the older versions and the new one.

It can be used for the retail industry and manufacturing in terms of the lean process industry. It can also be used for professional services as well as the public sector industry. 

It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system.

It is scalable and customizable. Easy integration and availability of workspaces help in easily making it very role-oriented. They also make it easy for users to access and use it.

The fact that it is on the cloud makes it accessible from any device and at any given point in time, as long as you have a connection to the internet.

If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it.

I have been using this solution for 10 years.

It is scalable. It is customizable through extensions.

It is normally aimed at mid to large segment industries, primarily enterprise-size companies where you have more than 300 users.

Their support is okay.

It is straightforward and easy. The deployment duration differs depending on the size of the environment and the number of modules that we're implementing and so on.

It has a pay-as-you-go subscription.

I would absolutely recommend this solution to others. I would definitely rate it an eight out of 10.

We use the product for the entire supply chain management that includes procurement, inventory, warehouse management, manufacturing, service management, and finance. 

I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications. 

The product needs improvement in procurement planning. It also needs to include a production scheduling feature. 

I have been using the product for ten years. 

The product is stable. 

The cloud version is scalable and not the on-prem version. My company has 70 users for the product. 

We use the product's SaaS-based version. The solution's setup is complex. 

The product's pricing is expensive. The tool costs 210 USD per user for one month. 

I would rate the product a seven out of ten. The tool is quite a complex system if you are moving from a paper-based process to a system-based one. 

We use this product for finance applications.

The good thing about this solution is that it is easy to use. If anyone is familiar with Microsoft products then they can handle it easily.

The manuals are available for learning about the functionality.

There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family.

Scaling is complex and is something that can be improved.

In the future, I would like to see more applications.

I have been using Microsoft Dynamics AX for approximately seven years.

The core of the product is stable but for additional features, stability depends on the partner. 

It is not very easy to scale because you have to deal with the partner at the time. You need to spend some effort in order to scale.

I have not been in touch with technical support because I'm not dealing with any issues.

The initial setup is straightforward, but of course, you have to add a lot of features on your own because it will not provide everything.

The suitability of this product depends on your business environment and industry.

I would rate this solution a seven out of ten.