monday.com Reviews

We primarily use Monday to keep track of action items for project management dealing with software development. 

Our team manages multiple projects, and, for each project, we are able to create the individual tasks that need to be completed in order to finish the project.  

We also use Monday to share with our team times that we will not be in the office or be available for team meetings.  

It allows us to see which tasks are being worked on and which ones we have not started. It keeps our team members informed about our activities.

It helps us to keep track of all of the remaining tasks on a project and the remaining number of days that exist on a project.  

It provides all team members with insights into multiple projects.  

It also allows us to share information about project statuses with other team members.  

I do like the feature where you can indicate whether you are working on a particular task or if you are stuck on a task. 

It also gives provides more insight into the possible amount of time it could take to complete a specific task.  

The ability to upload files associated with a particular task is very useful to us.

It helps us share examples of reports with our team members. 

I have also found the task status feature to be valuable. You can indicate whether you have started on a task, are stuck on it, or have completed it.  

I also like that you can add your own columns to each task within a project.  

For example, if you wanted to add a column that's not already included in the Monday app to track a specific item for a project, you can do that as well.

The calendar selection for dates is not the easiest to navigate. Sometimes once you select a start date, it is hard to extend the selection out to the end date.  The date selection is confusing. If there was another method that they could use for this that would be better.  

Also, I feel as though sometimes I received notifications for Monday boards that I am not even subscribed to and the notifications, in general, are a bit much.  There should be a way to indicate which Monday boards you would like to receive notifications for.

I've used the solution for two years.

I have not had a reason to contact customer service or support.

Neutral

I did not use a different solution previously.

The Monday board was initially set up by our administrator so most of the team members did not participate in the setup process.

I believe it was done through an in-house team.

I am not sure what the cost is.

I did not evaluate other options.

We are a start-up based in Mexico City that's mostly focused on selling online courses and giving consultancies to parishes and universities. We use Monday to keep track of our online presence on social media (followers, engagement rate, and so on). 

We use it to keep track of our database and the CRM of our customers and allies. We also find it very helpful to make forms for events and to channel all the information in one specific board and then at the end of the month to see it all visually really impacts our decision-making process to make improvements. 

It has saved us a lot of time in emails and going back and forth with feedback about processes, especially for our community manager in the area of the content approval to upload.  

It has also helped us to have all the historic decisions we've made for the past four years in a single click, we don't have to deep dive into our computers because we have it all on our boards. It has also helped us to easily to see all our databases in charts and drawings. 

To be honest, we know that we don't use half as much of the things that are offered to us by Monday.com but we are looking forward to helping it improving more our day-to-day. 

The Monday features that we find more helpful are these three: 

1. The structure it has, the sites, the boards, and how easily you can transfer information from one place to the other is great. 

2. The integrations. Even though we haven't used nearly 1/4 of the ones that Monday offers, we have managed to reduce time going from app to app with just one integration. 

3. The import option from an Excel doc into a board is great. Sometimes this option doesn't work as well. It appears to have some error that deletes it immediately and doesn't allow us to change the names of the columns.

It would help to have the option to use formulas horizontally as well as vertically in order to keep track of certain things that are accumulative.  Also, we would like the integration of mails EMAP for us to be able to use our company email and not only with the Gmail integration. 

Another thing that we would find helpful is to have an integration with Meta Business, so the analytics report would automatically be uploaded to the boards for us to have a report visually with all the other ones. 

Alongside the integrations, a Mailchimp one would help to add tags directly from Monday to the Mailchimp account. 

I've used the solution for more than four years.

I use the solution for project planning for software and UX design projects. 

The product has helped our organization greatly. It's helped us organize and collaborate with clients and has been a great foundation/framework to support our growth.

We really enjoy table planning, documentation, instant Gantt charting, and collaboration. Emailing the board in updates is great. It offers helpful kanban views and multiple views in general. We can share it with clients as guests. 

Story mapping would be ideal. Being able to create topic threads, not as updates and instead similar to Basecamp (in that it becomes a forum) would be useful. 

Timetracking should be a little more powerful. A full harvest integration or something similar that allows time spent vs budget would be good. 

The solution should offer burndown charts.

I've been using the solution for two years.

The stability is quite good.

The scalability is good.

Technical support is excellent and very proactive. 

Positive

We used to use Jira and switched as it's horrendously overcomplicated, scaled terribly, and takes the hardest path to a simple outcome. 

The setup is easy. It's great to let the user demo it for free. 

We did the setup in-house. It was not a great experience. I did it mostly myself. 

ROI is unmeasurable in context of the product, however, I feel very satisfied we get value from the Monday investment. 

We looked at Jira and Basecamp.

I am currently a recruiter at my job. I use the solution to keep track of everyone that is currently in the hiring process. I must say, It's so easy to keep track of everything - including what person needs to do which steps, who is ready to move on, etc. 

It also helps to keep all 3rd parties I do hiring for separate from the others so there is no confusion. A majority of my work is being done through Fountain. Every important thing I need from someone, especially certain small details, is all a click away.

It has improved so much. We used to use Excel. Something somehow always went wrong. With Monday, everything is just so easy. I can make separate columns. It's really understandable. It's well organized. I just love it! 

The separation of companies I hire for is quite helpful. Being able to keep track of everything has never been so easy. It has avoided our companies from having to look everywhere for certain things. It has taken time-consuming tasks down from minutes to seconds. It's easier to get things done.

Group separation and being able to change the colors of some categories are great. 

That has been what I love the most. We used to have everything on paper and everything with colorful tabs to separate things. It's frustrating when everything keeps falling off. 

With Monday, everything is just one click away. Everything we have is separated by groups within groups. Color has different meaning. We know when the tab is green by their name there ready to move on to the next thing. When something is red we know we are missing important documents. My co-workers and I are always on track and knowing what to get done with the hiring process.

We'd like to see less downtime. There have been times when I really needed to use Monday and it would be down for half a day and saying there is an error with the system. 

Sometimes it can be really slow as well. Everything we need is kept on Monday. When Monday is down for half the day it's just a lot of time wasted. There are times we missed timelines to call certain places, as, by the time the system was finally up, the place we needed to call or the person we hired was no longer available.

I been using Monday for half a year now.

We used Excel before. We wanted something less time-consuming and more understandable. 

It's worth the price. The product has made everything a lot easier.

We did look at other options. I wasn't the one who picked Monday, however.

Our entire marketing team uses Monday to manage our day-to-day operations. It is the best possible tool to keep our team organized. Additionally, our creative department uses Monday to manage all of the creative requests that come in, whether that's internal or from our clients. 

It really allows us to fully track projects and communication efficiently, as well as share information between team members quickly. Our entire team would be lost without using Monday.com, I don't think we could function without it.

It's really helped to streamline communication between our team members as well as our clients. 

We are a growing digital marketing agency and have used Monday.com to show our clients how we value full transparency when we're working on different tasks/projects for them. Adding outside users to the Monday boards really helps us bring home that concept. 

It makes a big impact when we can show what we're working on for someone, tag them on the board, and really visually be able to describe what our team is doing for them. 

The ability to upload large files is extremely beneficial to our creative department. It helps to keep everything in one place instead of trying to use outside cloud-based platforms to transfer files. 

Our team also uses the calendar view and board features for time off tracking for our staff. This gives everyone full visibility to see when people are in the office or when they are out of the office, on vacation, etc. 

We also love that you can make private boards for projects that may only involve a few people on the team. 

The docs feature seems like it could be a little more user-friendly. I would love to be able to use the docs and tag individual users that are directly correlating to individual cards. 

I know you can import essentially an entire section from a board, however, it would be great to just be able to pull in one specific item from a board vs pulling in the entire group of items. I'm not sure if this is possible with the current API, however, I would love to see it work more like a google doc to take notes for our team calls, etc. 

I've used the solution for five years. 

We did not previously use a different solution.

We are a small startup media company with a lot going on. As we grew, disorganization became a serious problem. I turned to Monday, which has allowed us to work and flow as a growing team. It has also provided a concrete organizational basis for how we run our day-to-day.

It’s all about organization and communication. Monday has a million different features, so we can organize how we want, not how we’re told to. This has led to more creative problem solving when it comes to growth and has greatly improved client rapport and retention. 

The automations are fantastic for rewarding progress. I also really enjoy the ability to tag coworkers in projects instead of emailing them or using Slack. Also, the shareable boards have been a game-changer with clients. The automations are fantastic for rewarding progress.

While great, the shareable boards lack some features that normal boards possess and that’s a big burden for us. It’s hard to not know what the client sees and that makes us look a little unorganized. They can also be a little buggy sometimes.

I've used the solution for one year. 

The solution is very stable.

The product is very scalable.

We did not previously use a different solution. 

The initial setup is straightforward.

We handled the initial setup in-house.

Our ROI is high

The solution is somewhat expensive.

We did not evaluate other options.

I work at a digital marketing agency. I am a media buyer, and I am constantly working with other departments on my team (graphic designers, email, project managers, dev team, account managers, etc). 

Monday allows clear communication by task, project, and department and makes it easy for us since we are all in different time zones. I like Monday as it allows me to divide up my work by client. I can color coordinate each client and have all necessary work/tasks/projects under each client. I organize by month to ensure everything is done on time and can start over fresh at the beginning of each month. 

Monday allows me to divide up my work by tasks or clients. I am able to add in deadlines and filter by work assigned, in progress, and completed. 

It's very helpful as a visual tool of what my daily tasks are. It's the perfect solution for someone who is very into organization and also is a visual person, as you can color code everything, filter by the specifications you desire (due date, progress, client, etc), and you're able to "clean" the space by removing tasks that have already been completed.

My favorite feature is being able to create team tasks and assign them to the correct team member with the necessary due dates, notes, documents, etc. 

Everything is held all in one place which makes communication and visibility great. 

It's easy to get siloed into your own department, and when you're working remotely sometimes communication can be hard. Being able to see the progress in real-time of different projects that you are working on with team members is very helpful. 

You can even add clients to the tasks so they can also keep up to date with how things are coming along. 

It would be nice to have a general section at the top of each group. For instance, I have my own media buying board that is divided up into "groups" (one for each client). It would be ideal to have a place at the top of each group to write down evergreen information. For example, for me, I could include things like goals, budget, strategy, quarterly to-do's, and other things I am not necessarily checking off or marking as done weekly or monthly. This could also be helpful when onboarding new employees and getting them brought up to speedo on clients. It could also be a place where we link things like brand guidelines and other important documents from the client.  

I've used the solution for about a year.

I previously used Youtrack. It was not user-friendly and not very visual.

I handled the implementation in-house.

I did not evaluate other options first. 

We use Monday.com to efficiently manage marketing briefs, projects, teams, and marketing deadlines. 

Marketing Managers will submit a brief to the platform and indicate the resourcing requirements. The brief will then be assigned to one or several members of the creative studio team who specialize in delivering work across video, design, copy, and production. 

With a hybrid team that works both remotely and in the office - and sometimes in different time zones - it allows us to manage multiple projects across consumer, PR, B2B, and partner marketing.

With multiple team members working on multiple fast-moving briefs, tasks, and projects - often remotely and in different timezones - Monday.com has become our reliable source of truth to oversee and manage everything that's going on. 

It enables us to work fast and manage internal resources and a huge volume of marketing deliverables and external deadlines more easily and efficiently. It's easy to log into the platform anywhere with an internet connection meaning it's always available to check and keep updated on what's going on and what needs to happen.

The Slack integration is fantastic for working in a fast-paced environment. It's the quickest way to read, follow and respond to project updates and prevents important updates from being missed, whereas before the Slack integration these updates could easily be missed on the Monday.com platform. 

The ability to see who has viewed an update or comment on Monday.com is really helpful when it comes to trusting that work is in hand, or suggesting that something needs chasing. 

Being able to use colors to separate different types of projects is also really helpful from a user-friendly/UX perspective.

The marketing notification emails from Monday.com are really poor and of little value to the user.

For example, I get an email notifying me that "a team member has started on your item" which is meaningless information to me without actually opening up the Monday.com platform, which takes time and creates a slow and clunky process. 

A new feature that gives studio teams the ability to upload creative content so reviews and feedback processes could also be managed on the platform would be really helpful. 

I've used the solution for 2.5 years.

The product is reliable and rarely buggy.

The product has great scalability.

I'm unsure of how technical support is.

Neutral

We did not previously use a different solution. 

The initial setup is straightforward to get started on even with minimal training.

I'm unsure if a third party was involved with the setup.

The ROI would be hard to measure.

The solution is cost-effective.

We did not evaluate other options previously.