monday.com Reviews

We use the product to deal with micro-projects that are going through multiple stages, such as quoting products, ordering samples, designing, production and finally shipping. Having all these allows all members of our team to be aware of where we are right now. 

We use different boards too and I like that projects of different boards still can be connected. 

We basically use it as a to-do list as well for everything, even to purchase office supplies, which is great as we don't need to use multiple communication channels.  

It helped a lot to be honest. We now have a good visual representation of what we are doing. Before, our projects were piled and we could not really see the progress of each one, or at what stage we were at. However, when we started to use Monday, we sorted out all the mess and now the picture looks quite pretty. 

Having an opportunity to leave comments in the body of the project allows us to keep all information within one software, instead of sending endless emails and possibly missing some important details. 

I like that we can move projects from one stage to another, which also allows user to track the progress. It's really easy to use. When we have new people to on-board it does not take hours to train them on how to use this platform.

Another beneficial part is that we can use templates, which also make a user's life way easier. At the same time, for those who feel like templates are too boring, there is an option to customize the interface. Basically, every little need can be satisfied. moreover, it offers in-app automation. 

So far, I am happy, however, I know that Gantt charts and calendar views aren’t available on the entry-level plan - even if you’re paying $24 per month. To access time tracking and private boards, you’ll need to upgrade to the third tier. 

It spams my inbox with many unwanted emails. 

We are using a very simple project, therefore I can't see many drawbacks, however, it looks like if we were dealing with complicated projects, some things would possibly get lost. Therefore, having subtasks is a must; it has to be managed well.

I've used the solution for around a year and a half.

The stability is fine.

The scalability is very good.

I've never had an issue.

Neutral

When I joined, the team was already using Monday.

The initial setup was straightforward. 

I don't know if the company asked for help from outside vendors. 

I don't have ROI information.

I dont have any access to this information. 

I use Monday mostly for providing visibility on shared projects. Before, at my full-time job in event marketing and branding. This was nice to have as my work would involve many people and many moving parts. 

I had project boards for each event or campaign. I had a board to represent my project for the quarter and overall status (for the big picture, for example: for the manager). Then, I had my personal board here where I'd manage all the tasks from various projects I have. 

I've also used this for independent contract work to keep track of things with clients.

The solution just makes it so much easier to keep track of where things are. I use Monday as a source of truth and sort of a knowledge hub for everything happening around a project. It also really helps to cut back on repetitive questions. After a while, people get the hint when you direct them to the Monday board when they keep asking you the same things. 

As I mentioned in the con, universal adoption in an organization is a huge challenge. That's definitely something to be aware of when signing on as a customer.

I found shared boards and their various permission levels to be super valuable. When I show this to clients (and even my mother who I do business with sometimes), they are so impressed at how organized and easy it is to access information. 

I like how I can silo who sees what by board (and not automatically have to allow everyone to see everything in the workspace). Also, while the automations could use some enhancements, the ones that work really work. 

Monday is such a powerful tool. I have used it to integrate survey responses into a Slack group. I have used it to track my personal accomplishments. I have used it for so many things. 

More customizations for automation would be useful. Sometimes, the built-in options are limiting and do not allow for the intended workflow. 

Also, I find the data input aspect tedious. If there were more automated ways of updating boards that'd make it easier to maintain. While I love Monday, getting others in the company to adopt it can be a real challenge. 

Lastly, I wish there were better tools for integrating work from each project. For example, as an event planner, I may have several event boards with different collaborators. Each event has various tasks and responsibilities and deadlines that I am personally responsible for. However, there is no seamless way to integrate all of my personal responsibilities into one space where I can easily manage the tasks. I understand I can assign them to myself and work that way, however, I just find it clunky and I wish Monday could show a little more love to the personal task management/organization side vs. being mostly a collaboration tool.

I've used the solution for a couple of years.

There are occasional outages like most tech, however, it is mainly very stable.

The solution is very scalable.

It takes a while to hear back from technical support with product-related questions. 

Neutral

I've used Asana before as it was free, however, the company I worked for signed up for Monday, and I have been hooked since then.

The setup was very easy since I'm a small business.

I did the setup in-house.

It was pretty straightforward in my case, however, I am a small business. I'm sure this is more complex for big companies.

I had already used Monday for my job, therefore, I knew I wanted it for my personal and independent work as well.

Organization of tasks is the main use case of the solution provided by Monday.com. I have realized that this is the best for my needs compared to other, more complex competitors such as Asana or Trello which are great on their own yet I find in both cases the user interface isn't up to par with Monday.com. 

Other than that, this solution has helped me stay on track with my deadlines and miscellaneous tasks that I would otherwise forget about and overlook. Monday.com helped me create sections of different tasks that I can group according to their nature and priority. 

With the help of its deadline features and simple layout of tasks, it helped me stay on track with my tasks. Before I was unable to meet all my deadlines and tasks even if I wrote them down. With Monday.com's automation and integration solution, I can easily get notified via email about tasks that are due in two days. 

Moreover, it helps keep my co-workers alert on the same tasks as well as my boss. Integrations such as the one for Slack have helped us receive updates on tasks immediately as they occur by other team members. 

The automation for emails is the most valuable aspect as it reminds me of upcoming deadlines to avoid missing them. I often would forget certain deadlines only to be reminded by my boss after the fact. Monday.com has helped me stay alert for upcoming deadlines so I don't miss them.

Another valuable feature I found on Monday.com is the KanBan and Gannt chart views that make keeping track of all my tasks user-friendly. A good view of tasks is important to help prioritize, assign and delegate. The multiple views option, including the calendar view, make things less overwhelming. 

They need to improve the user interface of the automation/integrations. They are confusing to some extent. Although they are extremely important features, i found difficulty in creating automation myself. It currently made me feel like a coder or programmer when I have no such experience. It should be made more user-friendly to help people create unique automation on their own as per their needs and desires. 

Furthermore, it would be great if Monday.com could include a chat feature as well, something similar to Slack so that all task-related communications can be done on Monday swiftly. 

I've used the solution for one year.

My biotechnology company utilizes Monday.com for a number of purposes. Principally, it is used to quickly and efficiently convey tasks for the day on an easily accessible platform. This information is typically inputted for the week via desktop computer and then reviewed on the phone application by myself and my fellow employees. Once (or during) the completion of tasks, we are able to add in comments and feedback in real-time. It is an invaluable tool to my team and prevents miscommunication among the company as a whole.

Monday.com has greatly improved my organization. In the past, we had many problems with instructions being misinterpreted and tasks being left undone. Now, through the use of Monday.com, I am able to easily add in tasks for the day without the headache of them being forgotten. Further, being able to add in notes and updates eliminates any confusion for procedural tasks or for when a certain aspect of a project is adjusted. Finally, Monday.com has helped in eliminating the feeling of work bleeding over into daily life. 

The most valuable feature is the ability to assign individuals to a task with a specific date and time for said task. Since our projects are run by a network of interdisciplinary personnel, it can oftentimes become confusing when a task is put out into workflow without a definitive purpose. Thus, this feature helps in adding more weight to a "task" and adds a touch of personal responsibility to each input. I couldn't be happier with this system of checks and balances and would recommend it to anyone. 

The product can be improved by adjusting some of the ways in which the "boards" work. I oftentimes run multiple experiments that, at my laboratory, are repetitive. Thus, many of the procedural tasks are the same for these projects. I typically will copy and paste these tasks into a new project, however, it becomes monotonous as the software only allows me to copy and paste items one at a time. Further, it not only copies and pastes the name of the task and the notes, but it also copies over the exact date and personnel responsible for said task. A great improvement would be including an option to paste only the name of the task and the notes.  

I've used the solution for two years. 

The stability of this solution is long-term as it is the most efficient in its market, respectively. 

The scalability is unlimited.

Technical support is great and very professional.

Positive

I did not use another solution; I adopted this one just based on word of mouth. 

The initial setup is very straightforward. 

I handled the initial setup in-house.

We've seen an ROI of 100%.

This is a great program.

We use the solution for task management and social media content planning. Our content creator would create a card for each post that we do. We then start gathering the content and images or design images as needed. This then goes to our copywriting team for approval and any edits that may be needed. Once approved, we update the statuses. We also make use of guest accounts for the rest of our company to view the content.

Our UX team also works on Monday.com - we have several projects on the go so it is easy to separate these. We list all the pages that we need to create in a particular flow and assign it and track our time this way.

The solution offers us one place to do all planning - and allows us to never forget any tasks as we email all our work to a planning board.

When we get requests and jobs from the rest of our company, I can simply forward the email to our backlog address. This is very convenient and ensures we never miss any work.

Due to the fact that it syncs with our calendars, the whole team is always sure on what they should be working and when the deadlines are arriving. 

It is also easy for us to share a viewer account with our exco and they can see where we are with our work.

We really use the custom columns quote a lot and also the statuses and the different views. We can quickly review our list but also see what our scheduling is like with the Gantt view.

The Gantt view really helps us make the most use of our productive time and ensures that we do not have any idle time from any of the team. It even helps us plan our leave well.

I myself particularly like the Windows and Android apps as well, so that one can work on the boards even if they do not have connectivity at the time.

Perhaps a nice Outlook plugin to copy tasks from Outlook would be beneficial. The same could work on Gmail. I have seen similar productivity App Store links to the specific emails and when you click on them you can go directly to Outlook/Gmail and view the request. Currently, we forward all the emails to the board, however, it can get messy when multiple signatures and replies, etc start happening - especially if we cc the board's email address.

A quick paste feature for screenshots would be very handy.

We have been using Monday.com for almost three years. We manage three teams and all our digital content on the platform. It is very easy to use and consolidates all our work tracking brilliantly.

The solution is very stable - we have not had any issues besides some slow speeds about three years ago.

The product can scale to any amount of users in our company.

Support has been great.

Positive

We used Trello previously. The Trello options were a bit limiting.

The initial setup was straightforward. 

We handled the setup in-house. It was very easy to start using everything. 

I am not sure what our ROI is. 

We compared the product with Todoist Business.

We primarily use the solution for process creation and then management, remote project and task management, and communication. Specifically, we use the product for admissions, enrollment, human resources, financial tracking, business operations, and project management.  

The product has improved our organization via improved communication and transparent processes and has become the designated place to find information. It offers better management of remote people and projects. Monday.com has revolutionized our ability to function as a non-traditional educational model.  

We like the shared boards, forms linked to the board, automation, and dashboards.

The shared boards have helped us to have quicker access to the tasks in each process, and the progress being made.  Especially in our model, employees and teams need quick access when they cannot wait on a response from another person.  

Dashboards have been key in managing revolving tasks and projects.  It has helped us reign in annual tasks that may be forgotten, and weekly dept maintenance tasks.  In effect, Monday is helping us create manuals which can be handed to new staff with their tasks, and explanations - and a means to monitor and manage.

There are no missing features that I can think of.            

I've used the solution for roughly two years.

The product is very stable - and has great support to add features.

The solution is easily scalable.

Support is excellent. It is easy to find answers, and they offer quick contact the few times we couldn't.

Positive

We previously used a combination of Google Drive and paper.

The initial setup is pretty straightforward. It has good help and videos. The hardest part was buy-in from those familiar with other solutions.

We haven't measured ROI, however, I can say we wouldn't have made it through COVID if it weren't for Monday.

Also, our staffing can run pretty lean thanks to the tools on Monday.

I'd advise new users to choose an option for your core team, then add as you need to.

I'd also suggest users change the setup of default boards so that not everyone in company is notified with each addition or change.  We almost lost people who were overwhelmed with notifications.

We did a Google comparison and liked Monday.com best.

It is a great product and worth the investment.

I run my solopreneur consulting business almost entirely on Monday.com. I also have setup workflows on Monday.com for dozens of companies across many industries (construction, HR, architecture, eCommerce, sales, etc...) 

All my leads and customers are managed in Monday.com's CRM solution. I have automated workflows to convert them to customers/clients when the deals close. 

Upon close, I manage all my client projects directly on Monday.com with automated tasks, reminders, due dates and invoicing.

My business is very streamlined and efficient from sales to project management and execution to billing. Monday.com orchestrates the entire process for me and integrates with the other tools I use to get the job done and provide the best service possible to my customers and ease of use to me and my team. 

I have reduced proposal creation time to under ten minutes and automated email follow-ups and integrations all facilitated and tracked on Monday.com. 

We now have a Grand Central Station for inputting customer/project/work information which significantly streamlines and accelerates the pace our business operates. 

The most valuable aspects include:

Automations. There are so many automations to streamline everyday tasks and reduce click counts when doing admin work. It is incredible. 

My Work. It is one place that links all my to-do's on one screen on Monday.com this feature/function is critical to delivering my commitments on time and knowing what my workload is

Dashboards. The ease of reporting on Monday.com is amazing, they have dozens of report/chart types that create amazing visibility into the day-to-day operations of our business, and visualize projections for sales, projects, etc. The setup for these reports is as simplified as I have seen across any reporting tools.

The permission settings require workarounds for some use cases. The enterprise plan offers the features needed, however, too many times I've had to set up weird workarounds for permissions with my smaller Monday.com customers who don't have an enterprise version. 

The license tiers are a little difficult to manage, as Monday sells seats/licenses in bundles of five or ten. Too many times I've had clients with six users who are forced to pay for ten user licenses due to the pricing structure. Since the lowest tier is three users it does make it difficult to have a solopreneur justify the use of the platform, as you are essentially paying triple. At the end of the day it can still often be worth it, however, is definitely a turn-off when signing up. 

I've used the solution for16 months.

I'm a part of our talent team, so we utilize Monday.com for scheduling candidate interviews, housing important information around our best practices, as well as housing data and metrics. 

We have also used it for process documentation, organizational documentation, and collaboration. 

We have utilized the forms feature for being able to collect information from team members, candidates, etc. We are a team of about 15, and it's been really nice being able to have one centralized area for us to work from.

Monday.com has provided a centralized and easy-to-use area for my team to store all of our information and collaborate together. It's much easier than having to use multiple platforms. We really appreciate the customizable nature of dashboards, and it's really been a game-changer when it does come to housing documentation on our team. 

Previously, we only used Google Drive, however, it was somewhat limiting since we really only used Google Docs. With Monday.com, we're able to have information stored in different formats, which is also helpful for different learning styles on our team.

My team has found the dashboards, subitems, assigning team members, and documents to be most valuable for what we do. 

We don't tend to use the templates that are included in Monday.com, however, it's really nice to have flexibility over how we house our information and are able to use the platform. 

The one piece that has been extremely useful is the form feature. My team has been able to use that to get candidate information and schedule interviews without as much of the back and forth through emails.

I honestly can't think of much off the top of my head—Monday.com has pretty much everything that my team would need to use on a day-to-day basis. Something that might be interesting to see in the future is having sub-items within sub-items so our team can be more granular with things. 

It would be nice to have more customization around the documents, such as different title headings, fonts, etc. Just having more we can do with creating documents so we don't have to switch between Monday.com and Google Docs would be great.

My team has been using Monday.com for over a year now.

We did not use a different solution.

It's worth the cost and it's honestly pretty user-friendly and easy to learn.

We did not evaluate other options.