Oracle CX Sales offers mobile-enabled lead and opportunity management, integrating seamlessly with sales processes. It provides robust analytics and intuitive access to customer data, ensuring efficiency for sales reps and managers.

| Product | Mindshare (%) |
|---|---|
| Oracle CX Sales | 1.1% |
| Microsoft Dynamics CRM | 2.7% |
| Salesforce Sales Cloud | 2.4% |
| Other | 93.8% |
| Type | Title | Date | |
|---|---|---|---|
| Category | CRM | May 9, 2026 | Download |
| Product | Reviews, tips, and advice from real users | May 9, 2026 | Download |
| Comparison | Oracle CX Sales vs Microsoft Dynamics CRM | May 9, 2026 | Download |
| Comparison | Oracle CX Sales vs Salesforce Sales Cloud | May 9, 2026 | Download |
| Comparison | Oracle CX Sales vs Zoho CRM | May 9, 2026 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Zendesk | 4.0 | 1.4% | 91% | 68 interviewsAdd to research |
| Microsoft Dynamics CRM | 3.9 | 2.7% | 93% | 80 interviewsAdd to research |
The return on investment (ROI) from Oracle CX Sales was positive. Users reported experiencing improved sales performance and increased revenue generation. They also mentioned enhanced customer satisfaction and improved efficiency in managing sales processes.
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 2 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 32 |
| Large Enterprise | 53 |
Oracle CX Sales is a comprehensive platform designed to streamline sales and customer management processes. With tools for handling leads, opportunities, and data management, it enhances workflow efficiency through customizable and industry-specific features. Integrating across marketing and post-sales phases, Oracle CX Sales ensures seamless data flow, supported by a stable system architecture. Sales teams have intuitive access to projects and reports through an easy-to-use interface, allowing them to manage customer orders, track sales calls, and handle online campaigns efficiently.
What are the key features of Oracle CX Sales?In industries like retail and manufacturing, Oracle CX Sales is implemented to manage customer relations and streamline complex sales processes. Retailers utilize it for campaign management and ROI calculations, while manufacturers rely on its integration capabilities to unify customer data and sales operations.
Oracle CX Sales was previously known as Oracle Sales Cloud.
Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
| Author info | Rating | Review Summary |
|---|---|---|
| Senior Analyst at Capgemini | 4.0 | I use Oracle CX Sales to enhance customer self-support and streamline processes for sales reps, facilitating easy data tracking. Its customizability and analytics are valuable, though it was initially lacking in customization compared to Salesforce. |
| Sales Head - ICT Sector at a insurance company with 10,001+ employees | 5.0 | I use Oracle CX Sales to manage sales functions like lead generation and campaign management. Its workflow-driven approach aligns well with best practices. The address fields need improvement for global use, but its robust analytics help enhance our sales strategy. |
| Senior Consultant at a consultancy with 10,001+ employees | 4.0 | In my experience, Oracle CX Sales is valuable for its complete sales cycle integration, including marketing and incentive management. However, the user interface needs enhancement. Evaluating specific business needs is crucial to determine if its functionalities meet requirements. |
| Sales Head - ICT Sector at a security firm with 10,001+ employees | 4.0 | I use Oracle CX Sales for order processing. Its excellent account management, stability, and scalability are strengths. However, the initial setup was complex and costly, and it inconveniently requires multiple data entries. |
| Solution Architect at Aberdeen Standard Investments | 2.5 | I use Oracle CX Sales for managing leads and opportunities in my sales team. While the lead and opportunity management features are valuable, customer support is lacking. Many prefer Salesforce Sales Cloud, a proven market leader, over this solution. |
| CRM Section Head at Ghabbour Auto | 4.0 | I use Oracle CX Sales, particularly the useful Eloqua module, for campaign ROI. Setup was very complex, and stability could improve, but scalability is good. We faced initial integration issues, yet it's working well overall, earning an 8/10. |
| Chief Financial and Operating Officer at Aicrem Square | 4.5 | Oracle CX Sales offers valuable mobile-enabled functionality for seamless access across devices. However, it could benefit from integrating AI features directly into the platform. Clients have experienced increased sales revenue and cost savings with its use. |
| Tech Lead at a tech vendor with 10,001+ employees | 4.0 | I use Oracle CX Sales mainly for customer data management and appreciate its numerous features, including REST APIs and easy integration. However, lack of backend access limits developers' ability to troubleshoot, and accessing logs requires support intervention. |