Salesforce Sales Cloud Reviews

We use the solution to manage sales forecasting.

The solution has the ability to run reports on the pipeline and understand the likelihood of the sales. The analytics tools are very good.

The connectivity has some latency. It could be more responsive.

I have been using Salesforce Sales Cloud for ten years.

The tool has some latency.

I rate the solution’s stability a seven out of ten.

It is scalable up to several hundred thousand users. It is highly scalable. We use it daily. I rate the solution’s scalability a ten out of ten.

I have used Oracle Sales Cloud and Microsoft Dynamics.

The initial setup takes three minutes.

I rate the initial setup a seven out of ten, where one is difficult and ten is easy

ROI is very good. There are productivity and efficiency gains.

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

It is very easy to integrate with other tools and APIs.

I recommend the solution because they are the market leaders in what they do.

Overall, I rate the solution a seven out of ten.

We can store our leads and track the sales. We can store objects like contacts, opportunities, and accounts in our Salesforce database. It will help to close deals faster. Suppose a contact is interested in purchasing something. That information is stored in the Salesforce database, and you can track the current level of contact.

For example, before they sign the deal, the contact wants some discount. You can see this data, know the sales process, and close the deal easily. One advantage of the solution is that it helps to improve our sales.

The most valuable features of the solution are reporting and dashboards. You can easily compare how many products were sold last year and this year.

The solution's scalability has some limitations.

Salesforce Sales Cloud is a stable solution.

The solution's scalability has some limitations. If you want to add more users, you need to purchase or subscribe to the advanced version. Some big organizations purchase an unlimited edition, which allows more than 1,000 users. Only a few people can use the basic version.

The technical support team is available 24/7, and I am satisfied with the technical support for the solution.

I would recommend the solution to other users.

Overall, I rate the solution a nine out of ten.

We use this solution for opportunity and account management, contact management, quoting, marketing and for registration of events.

It is a good platform that shows consolidation of information for our customer base.

The performance is sometimes slow. There is too much information and this makes it difficult to find the answers we are looking for.

I have been using this solution for three and a half years. 

This is a stable solution. 

This is a scalable solution. 

We have not needed to contact customer service and support. 

I would advise others to customize the solution according to their business needs and goals and to make it as user friendly as possible.

I would rate this solution an eight out of ten. 

Salesforce Sales Cloud is used for many things, such as opportunity, pipeline, and code hub management.

The most valuable features of Salesforce Sales Cloud are code hub management and sale opportunity management.

Salesforce Sales Cloud overall is too complex. There is too much functionality, it's hard for the user, at the beginning. It takes a lot of time to update the information.

I have been using Salesforce Sales Cloud for two years.

Salesforce Sales Cloud is a stable solution.

I have not contacted support. Our company has its own support.

My company installed the solution Salesforce Sales Cloud. I was not involved.

I rate Salesforce Sales Cloud an eight out of ten.

We use Salesforce Sales Cloud for management assistance and for CRM.

Salesforce Sales Cloud is not as simple to use as Zoho. It requires some level of expertise before you can use it. However, you can easily learn how to use the solution as you go along.

I have been using Salesforce Sales Cloud for a few years.

I have found Salesforce Sales Cloud to be stable.

Salesforce Sales Cloud is scalable.

We have approximately 75 users using this solution.

I have not contacted technical support.

I preferred using Zoho rather than Salesforce Sales Cloud. We switch to Zoho because the price of Salesforce Sales Cloud was expensive.

The initial setup of Salesforce Sales Cloud is simple and took approximately one hour, but not as simple as Zoho.

The overall price of Salesforce Sales Cloud could be better, it is more expensive than other competitors. There is an annual license for Salesforce Sales Cloud.

I would recommend the solution to others.

I rate Salesforce Sales Cloud a seven out of ten.

My primary use of Sales Cloud is for reporting and ticketing - whenever a customer sends an issue by email, the ticket is created based on the email itself. We also use the Einstein Analytics feature to see how many deals are open or closed and the status of each customer's tickets.

The most valuable features are the reporting and the custom codes.

Sometimes they refresh the production environment, which can be a bit of a challenge. 

I've been using Sales Cloud for seven years or so.

Sales Cloud is a stable solution.

Sales Cloud is scalable.

The technical support team is very cooperative, and I'm satisfied with their service.

The setup is very straightforward because it's a cloud-based product, so all you need is your ID and to register it

Sales Cloud is quite expensive.

I would rate this solution as ten out of ten.

It is for normal CRM usage. We are using it to manage our contacts and customer-related information.

It is a very good tool. There are a lot of interesting features. It is one of the best solutions.

It could have a more user-friendly interface.

I have been using this solution for around one year.

It is very stable.

It is very scalable, and it is very easy to add new users. 

We have 200 to 300 users of this solution. We will expand its usage depending on our needs. If needed, we'll extend the number of users.

Our administration team handles that. I never needed support from them.

It was a company decision. We are a part of a bigger group, and in that group, we had Salesforce. It was also easy to deploy because we had a Salesforce specialist.

I'm not an admin of this tool, so I don't know about its setup. In terms of its maintenance, it is provided as a SaaS service. Its maintenance is not our business. It is provided by Salesforce.

I would definitely recommend this solution. Salesforce is very good. I would rate it a nine out of 10.

Salesforce Sales Cloud is mostly used for partner lead management.

The most beneficial aspect of Salesforce Sales Cloud is my development life cycle will have been shortened.

The solution could improve the partner management and communities. For the enterprise licenses, we have the help, but it should also be extended with the features to the partner community.

I have been using Salesforce Sales Cloud for approximately two years.

Salesforce Sales Cloud is extremely stable.

The scalability of Salesforce Sales Cloud is good, we have not had any issues.

We have a few thousand users using this solution in my organization.

We have premier support and it is very good. Whenever we hit roadblocks, we do reach out to the support and they're very cooperative.

I would rate the technical support of Salesforce Sales Cloud a four out of five.

We previously had an in-house solution. We switched to Salesforce Sales Cloud because it was a good time in the market to do so and the solution as all the latest changes in the industry which we would receive automatically into our organization.

The complexity of the implementation of Salesforce Sales Cloud depends on the business. If your business process is complex, the implementation will turn out to be complex. Our implementation was a complex one because we have different processes we had to configure, it was time-consuming. It took approximately six to eight months to configure everything. 

We used a partner for the implementation of Salesforce Sales Cloud.

The price of Salesforce Sales Cloud could be reduced. It is expensive.

We pay for a standard license and there are not any additional fees other than the premier support.

I would advise others Salesforce Sales Cloud is a good tool. However, the price is high and other solutions in the market should be looked at because of this.

I rate Salesforce Sales Cloud a nine out of ten.