Salesforce Sales Cloud Reviews

We use the solution to manage sales forecasting.

The solution has the ability to run reports on the pipeline and understand the likelihood of the sales. The analytics tools are very good.

The connectivity has some latency. It could be more responsive.

I have been using Salesforce Sales Cloud for ten years.

The tool has some latency.

I rate the solution’s stability a seven out of ten.

It is scalable up to several hundred thousand users. It is highly scalable. We use it daily. I rate the solution’s scalability a ten out of ten.

I have used Oracle Sales Cloud and Microsoft Dynamics.

The initial setup takes three minutes.

I rate the initial setup a seven out of ten, where one is difficult and ten is easy

ROI is very good. There are productivity and efficiency gains.

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

It is very easy to integrate with other tools and APIs.

I recommend the solution because they are the market leaders in what they do.

Overall, I rate the solution a seven out of ten.

We can store our leads and track the sales. We can store objects like contacts, opportunities, and accounts in our Salesforce database. It will help to close deals faster. Suppose a contact is interested in purchasing something. That information is stored in the Salesforce database, and you can track the current level of contact.

For example, before they sign the deal, the contact wants some discount. You can see this data, know the sales process, and close the deal easily. One advantage of the solution is that it helps to improve our sales.

The most valuable features of the solution are reporting and dashboards. You can easily compare how many products were sold last year and this year.

The solution's scalability has some limitations.

Salesforce Sales Cloud is a stable solution.

The solution's scalability has some limitations. If you want to add more users, you need to purchase or subscribe to the advanced version. Some big organizations purchase an unlimited edition, which allows more than 1,000 users. Only a few people can use the basic version.

The technical support team is available 24/7, and I am satisfied with the technical support for the solution.

I would recommend the solution to other users.

Overall, I rate the solution a nine out of ten.

We use this solution for opportunity and account management, contact management, quoting, marketing and for registration of events.

It is a good platform that shows consolidation of information for our customer base.

The performance is sometimes slow. There is too much information and this makes it difficult to find the answers we are looking for.

I have been using this solution for three and a half years. 

This is a stable solution. 

This is a scalable solution. 

We have not needed to contact customer service and support. 

I would advise others to customize the solution according to their business needs and goals and to make it as user friendly as possible.

I would rate this solution an eight out of ten. 

Salesforce Sales Cloud is used for many things, such as opportunity, pipeline, and code hub management.

The most valuable features of Salesforce Sales Cloud are code hub management and sale opportunity management.

Salesforce Sales Cloud overall is too complex. There is too much functionality, it's hard for the user, at the beginning. It takes a lot of time to update the information.

I have been using Salesforce Sales Cloud for two years.

Salesforce Sales Cloud is a stable solution.

I have not contacted support. Our company has its own support.

My company installed the solution Salesforce Sales Cloud. I was not involved.

I rate Salesforce Sales Cloud an eight out of ten.

I use Salesforce Sales Cloud for managing opportunities. I also go through leads on it. I also use it for managing the revenue generated from my book of business. I also use its dashboard.

I like that Salesforce Sales Cloud performs really well. I have no problem with its performance. I also find it extensible.

What I'm expecting from Salesforce Sales Cloud is a more user-friendly interface. It's what could be improved in the solution.

I've been dealing with Salesforce Sales Cloud for four and a half years.

I'm a salesperson and I'm using Salesforce Sales Cloud, e.g. it's what we're using in our company currently. We're using the latest version. It's a cloud-based solution.

I didn't find any issues with the solution. I don't have any negative feedback about it.

I'm a user, not an admin of Salesforce Sales Cloud, so I wasn't part of the process of setting it up, but I could access the solution without any issue.

I would assume there is over 1,500 people who use the solution within the company, and it's being used extensively. I'm not aware of how many people handle the deployment and maintenance of Salesforce Sales Cloud, as I'm not involved in those processes.

I never needed technical support for the solution, because I never had any issues to complain about.

I'm recommending Salesforce Sales Cloud to others, without doubt.

I would rate Salesforce Sales Cloud an eight out of ten.

We use Salesforce Sales Cloud for management assistance and for CRM.

Salesforce Sales Cloud is not as simple to use as Zoho. It requires some level of expertise before you can use it. However, you can easily learn how to use the solution as you go along.

I have been using Salesforce Sales Cloud for a few years.

I have found Salesforce Sales Cloud to be stable.

Salesforce Sales Cloud is scalable.

We have approximately 75 users using this solution.

I have not contacted technical support.

I preferred using Zoho rather than Salesforce Sales Cloud. We switch to Zoho because the price of Salesforce Sales Cloud was expensive.

The initial setup of Salesforce Sales Cloud is simple and took approximately one hour, but not as simple as Zoho.

The overall price of Salesforce Sales Cloud could be better, it is more expensive than other competitors. There is an annual license for Salesforce Sales Cloud.

I would recommend the solution to others.

I rate Salesforce Sales Cloud a seven out of ten.

I mainly use this solution for optimizing sales and sales teams. 

An area for improvement would be the ease of configuration.

I've been working with Sales Cloud for eight years. 

Sales Cloud is very stable and simple and has most of the functionality people want in sales.

Sales Cloud is scalable.

Salesforce's technical support could be improved.

The initial setup can be very simple or very complex, depending on the business.

Sales Cloud is expensive.

I would recommend Sales Cloud for anyone who has a sales team that needs to be optimized and for any size of enterprise. I'd rate it as eight out of ten.

It is a one-stop shop for running anything related to sales. You can do a lot of things.

It is very clunky. Its interface can be more user-friendly. There is always way too much information going on in Salesforce. It puts too much on your screen. It gives you every piece of information in the world, whereas I need less. It would be nice for it to be cleaned up a bit.

I have been using this solution for about four or five years.

It is highly scalable. We have at least 500 users. About 70% to 80% of the company is using this solution.

I haven't interacted with them. It is usually handled internally.

I haven't used any other solution.

I wasn't involved with its implementation, but it is complex, and it has to be. I can't fault it.

Salesforce is often recommended in order to scale, but it makes more sense to use Salesforce once you have scaled. There are smaller and simpler solutions, and if you don't need the complexity of Salesforce, it doesn't make sense to use it.

I would rate it a seven out of 10. I am generally satisfied with it.