Zoom Reviews

My primary use is for virtual meetings and one-on-one communication.

In the next release, I would like to see an easily accessible bandwidth feature so that you can see how much data you've used on a particular call.

I've been using Zoom for the last two years.

The product works, it's stable.

Zoom is scalable, it can handle meetings with lots of delegates.

The initial setup is really simple and can be installed in a couple of minutes - a rank novice could do it.

The desktop application works nicely, and I would recommend the product for other people. I would give it a score of eight out of ten.

We use Zoom for visual meetings, conferences, presentations, and webinars.

Zoom is more stable than other applications. 

Additional end-user and client features could be added. There are features available on Microsoft Teams that are not available on Teams. I would like to be able to push out the polling or voting questionnaire.

We have been using Zoom for 3 or 4 years. Currently, there are approximately 20 users.

Zoom is stable.

It is a scalable solution.

We currently use Microsoft Teams as well as Zoom.

It is a cloud-based solution so it is very simple to setup. It takes only a few hours to setup the central management.

We used an in-house team to install Zoom.

There is a licensing fee required to use Zoom.

I have tried Cisco WebEx and would put it in the same class as Zoom.

Zoom is perfect for small and medium sized organizations with limited use. Compared to other products it is good. I would rate Zoom an 8 out of 10.

We use Zoom primarily for virtual meetings and remote assist sessions, where we take over control of somebody's computer.

The most valuable features of Zoom are simplicity and reliability.

I'd like to see more integration with Google Calendaring. When meetings are scheduled they are added into a Google Calendar. For example, if I am driving my car there are often times  I have to pull off the road to join into a meeting as opposed to being able to click the link and have it startup. Sometimes I can do that, sometimes I can't, it all depends on how the meeting was generated initially.

I have been using Zoom for approximately three years.

Zoom is very stable, it is great.

The scalability is good.

We have approximately 4,000 users that use Zoom in my organization.

I have not needed to contact the support of Zoom.

I recommend this solution to others.

Zoom is a superior product to the others that are on the market.

I rate Zoom an eight out of ten.

I primarily use this to remotely talk with people. I use it personally now, however, I did use it at my previous company.

It's pretty easy to connect to anybody through a scheduled meeting. It typically goes well with just sound.

The initial setup is simple. 

There is a free tier so that you don't need to pay to use Zoom (with some limitations).

Mostly it's been fine. There are just a few issues that I've noticed. For example, if I'm speaking with friends, it's through the free Zoom application, not the paid tier. There usually tends to be some issues that I have on my end consistently with camera reception. Even when all the features on my end are enabled, there are still issues with being able to even see myself. Sound is not an issue, however, with video I've always had issues when using the free service.

I use Zoom occasionally, from time to time. 

I've never tried to scale the product. I can't speak to how easy or hard it would be. 

I've never used technical support. I don't know if they are responsive when you need their help. 

The initial setup is pretty simple and straightforward. It's not hard to deploy it. Everything is easy to implement. 

I tend to use the free tier. I can't speak to how much the paid tiers cost.

I don't have a business relationship with Zoom. 

I tend to use the latest version of the solution, however, I don't use Zoom frequently anymore. I don't know which version of the solution I'm on.

I'd rate the solution at a seven out of ten. Being able to work is kind of the prime objective of most applications. This tends to do that with the exception of video, which I've had too many issues with. The two times I've used it, I had that issue. When I used to work for a hedge fund and some tech startups, it always used to work. That was on the paid tier which makes me wonder if it's just the free tier that's a bit weaker. In general, however, it works well. 

Right now, due to COVID, the pandemic, most customers don't have any face-to-face meetings. We use web conferencing in its place. Some use Zoom for this kind of work. We have almost daily meetings with some customers using Zoom. Basically, it's perfect for one-to-one or small group meetings that can happen remotely.

The solution is really easy to install and configure.

The product is very easy to use. It's an intuitive product and it has a lot of usability, which is very, very good.

The initial setup is very simple. 

The solution is very stable.

The scalability is quite good. 

I haven't explored all the features. Therefore, it's hard to discuss anything that may be missing. 

The recording capabilities may not be as good as WebEx, however, I can't be sure about that just yet.

I'm not sure if Zoom is also offering hardware the way that WebEx can. If not, it may be something that they should consider. 

I've used the solution for a couple of years at this point. 

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

Scalability is possible. If a company needs to expand it, it can do so. 

Everyone in our company is currently using this product. Our customers also use it, and it seems to be their preferred product when it comes to video conferencing. 

We haven't had any issues with technical support. They are okay.

I also use WebEx. Our customers mostly use and prefer Zoom, which is why we end up using it more often in our day-to-day.

The implementation process is very, very easy. From the user's point of view, it's easy due to the fact that it's in the cloud. A company shouldn't have any problem trying to install it.

Since we do not need to host the solution ourselves, there isn't maintenance required. 

We're a customer and an end-user.

We're using the most recent version of the product. 

I'd advise other users to try it out. It's very easy to deploy and simple to use. 

I'd rate the solution at a nine out of ten.

We use Zoom for virtual meetings.

The solution could improve by being more secure.

I have been using Zoom for approximately one year.

We have approximately 10 people in my organization that use this solution on a regular basis.

There is no installation, you can give someone a link to the chat and they can access the chat through the link.

We have subscribed to a package for Zoom and it is a monthly payment.

I would recommend this solution to others

I rate Zoom an eight out of ten.

We use Zoom for virtual meetings. 

Zoom is easy for non-tech people to use. It's straightforward and simple. 

You can use Teams more to collaborate with your coworkers. I think Zoom could add some of these features in addition to simple video conferencing. 

I've been using Zoom for about four years.

Zoom is reliable. 

I haven't engaged with the tech support.

Installing Zoom is easy. It's just one click. 

We pay for a monthly license. 

I rate Zoom 10 out of 10. I would certainly recommend it to others. 

We only use the solution for virtual meetings. 

The solution is very stable.

Every time, it works. It works quite well when we need it to.

The solution has a very friendly user interface. 

The communication and audio conferencing features are great.

Zoom is pretty safe and secure. 

While the communication and video-audio conferencing features on Zoom are excellent, unlike Microsoft Teams, there is no direct integration with SharePoint. For us, that is the disadvantage of Zoom. 

Zoom lacks integrations and many extra features. Microsoft Teams, on the other hand, has many features and integrates well with many Microsoft apps. 

I've been using the solution for three years at this point. It's been a while. 

The stability of the product is quite good. There are no bugs. It isn't glitchy. It doesn't crash or freeze. it's a reliable platform.

Many people in our organization use the product. 

We haven't had any issues with the product. We've never really reached out to technical support directly. 

We also use Microsoft Teams. However, Zoom is more user-friendly and has a better interface. The advantage of Teams is the integration with Sharepoint, which Zoom doesn't have. 

Previous to these, we used Skype a lot.

The initial setup is pretty easy. It takes a little time. We did a deployment in our organization is six hours. 

We were able to handle the implementation ourselves. We didn't need any integrators or consultants. 

We pay Zoom a yearly licensing fee.

As a cloud-based solution, I'm always on the latest version. I cannot speak to the exact version number I'm using right now. 

I'd recommend the solution to other users and organizations. We are happy with its capabilities. I'd rate it at a perfect ten out of ten.