Zoom Workplace Business Reviews

I primarily use Zoom for business and church meetings, and family gatherings. It is also used for small group meetings with family members.

The feature I really like is the summary provided by AI. It allows me to catch up with what has been discussed if I join a few minutes after others have already started, which is a very good feature.

So far, Zoom is excellent, but if there was a way to retain links for documents that are shared in the chat after a meeting, it would be very helpful. Additionally, the ability to do live changes to documents during meetings would be beneficial.

I have been using Zoom for the past three to four years.

When talking to clients who are in areas with poor networks, it becomes quite a problem. Also, when we have meetings with larger numbers than planned, like exceeding from one hundred to three hundred to four hundred attendees, there are challenges. It would be ideal if there was an automatic scaling option where you could pay for increased capacity as needed.

I have not had any problems with Zoom support. If there's an issue, I reach out to their support, and they respond quickly without major problems.

I have used Teams in the past. The main difference is that Teams allows for easy live documentation and editing, sharing of documents, and those changes can be made easily.

The initial setup was straightforward and not difficult.

Given that Zoom is now almost an ubiquitous product, the pricing should be reduced. Additionally, if auto-scaling was included, users could pay an extra for increased capacity when required.

Everyone I know uses Zoom. When others are not connected, I encourage them to download and use it. I give Zoom a nine out of ten because some additional features would be helpful.

I use Zoom just for online meetings. I participate in meetings four or five times a week. We already have Zoom for meetings. I use Zoom at least from time to time.

There is nothing particularly special to name, but it doesn't have any bugs or delays in meetings. In my opinion, these are the most helpful features of Zoom.

I use Zoom AI commands and AI tools sometimes. They can summarize the meeting for me. I found the AI feature very helpful.

I think there are aspects that need to be developed. While I haven't identified specific areas for improvement yet, I believe it could add many new AI features, which is why I wouldn't give it 10 out of 10.

I have been working with or using Zoom for around five or six years. I started using Zoom during the Corona pandemic.

It wasn't difficult to set up Zoom initially.

I haven't faced any issues in the last four or five months while using Zoom.

I did not ever contact Zoom's technical support.

Positive

I tried Microsoft Teams many times, but I feel more comfortable with Zoom.

I haven't extensively tried other platforms, but my preference for Zoom is somewhat emotional. I simply feel more comfortable with Zoom than using Google Classroom. It's not related to specific features existing or not existing.

It wasn't difficult to set up Zoom initially.

I was doing research on Moodle and EduWave.

Regarding software, I use Office 365, Windows, Linux, and Zoom for meetings.

I use a platform called Stati Fitch for learning tools.

My team uses Notion for communication with team members and students.

I use both the cloud-based version of Zoom and the application on my device, though I prefer the desktop version more.

My email contains 'Seif' (S E I F).

I work as a business development specialist in an education company.

I would rate Zoom nine out of 10 on a scale from one to ten.

My main use case for Zoom is customer calls and internal calls. When I speak to my customers, who are in different countries or the same country, we all jump on Zoom calls.

Zoom has positively impacted my organization by helping me stay in touch with my customers and my team, allowing us to quickly figure out things in a world where you can't really speak on the phone anymore.

I don't have any metrics, but everything that we were able to do because we are talking to our customers—that's our main job—having the tool of being able to communicate with them on a bi-weekly or monthly basis changes things.

The best features Zoom offers include beautification mode for when you look tired and want to look a little bit better, the blurring mode for the background, the ability to share your screen, and the option to choose a gallery view or a different view.

Zoom could be improved as the connectivity can be a little tricky sometimes, and it's not clear when people need to be let in or not. Sometimes there's an issue with changing links to meetings if someone is the organizer and then they're not anymore.

When I move from computer to computer, setting it up again is kind of annoying, but I can't say that it takes too long.

I think it's a good tool that gets the job done, but I believe there are a few different things that could be improved.

I have been using Zoom for three years.

In my experience, Zoom is pretty stable.

Zoom's scalability is good since everyone can use it and share a link with their customers. I think it's pretty scalable for the whole company.

I have never needed to use customer support, so I don't have anything to say about that.

Positive

I did not evaluate other options before choosing Zoom. We're using a few solutions, but I think Zoom is the best one.

I am not responsible for that, and I cannot share metrics regarding a return on investment with Zoom.

I also use Google Meet sometimes and Teams by Microsoft. I think Zoom is the better option.

I don't want to add anything else about the features.

I don't want to add more about the needed improvements.

I do not have any additional thoughts about Zoom before we wrap up.

On a scale of one to ten, I would rate Zoom an eight.

My main use case for Zoom Workplace Business is creating professional webinars and running them on the platform.

A concrete example of how I used Zoom Workplace Business for a webinar includes setting it up and connecting it with Marketo, which means the complete participant management runs via Marketo.

From my point of view, the best features that Zoom Workplace Business offers include being self-explanatory when set up, making it quite clear and easy to understand, and it runs stably, at least for me.

Most of the time it runs stably; very rarely there is a sync problem.

Zoom Workplace Business positively impacts my company as it is a stable webinar platform that supports us in our daily work area of webinar planning.

The use of Zoom Workplace Business affects my efficiency in webinar planning as it is quite easy and quick to set up.

Opportunities for improvement for Zoom Workplace Business include the inability to edit follow-up emails sent via Zoom, as there is standard text and very few options to add extra links or other elements.

I find it a bit confusing when looking for specific reports or things in the interface, where I always have to select whether it is a meeting or a webinar.

I have been using Zoom Workplace Business for six years.

In my experience, Zoom Workplace Business is stable.

The scalability of Zoom Workplace Business is managed via the licensing model, which means I have to request a different license.

I have no experience with customer support for Zoom Workplace Business as I am not in contact with them.

Previously, I used ON24 or something similar before switching to Zoom Workplace Business, which was a global decision I found easier to use.

Zoom Workplace Business is provided to us by the IT department, and as far as I know, it is a cloud-based solution.

I cannot say if the investment in Zoom Workplace Business has paid off for my company, as that is evaluated by our central IT department.

I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.

I do not know if any other solutions were evaluated before implementing Zoom Workplace Business, as that was done globally by the IT department.

My advice for others considering Zoom Workplace Business is that it is a stable platform that is easy to use and certainly a good decision to implement.

There is no business relationship between my company and the provider of Zoom Workplace Business that goes beyond a normal customer relationship. I gave this review a rating of 9.

Public Cloud

Other

Zoom Workplace Business is my team's primary tool for virtual collaboration. We use several breakout rooms where the teams reside to develop their features and handle other work. We utilize breakout rooms in Zoom all day, every day. As soon as we start work in the morning, we hop on to our Zoom breakout room where we coordinate until the end of the day, typically.

Zoom Workplace Business offers unlimited time with the business plan, which allows us to keep our Zoom room open all day. We can also accommodate more than 100 people as needed. I use these features, such as the unlimited room and large group capacity, every single day.

The video quality is good, and I particularly appreciate the audio filtering. It removes all my background noise far better than any other platform I have used so far.

Zoom Workplace Business helps us coordinate, which has a huge impact on our operations.

Nothing comes to mind offhand regarding needed improvements.

I have been using Zoom Workplace Business for three years.

Zoom Workplace Business is stable.

The scalability of Zoom Workplace Business is good.

I have not contacted support before regarding Zoom Workplace Business.

Negative

We used Gather before using Zoom Workplace Business.

I switched from Gather to Zoom Workplace Business because it was what the team was already using.

I was not involved in the experience with pricing, setup cost, and licensing.

I was not involved in seeing a return on investment.

I was not involved in the experience with pricing, setup cost, and licensing.

Before choosing Zoom Workplace Business, I did not evaluate other options.

Zoom Workplace Business receives a rating of 10 from me. I gave it a 10 because it is useful and reliable for us. The advice I would give to others looking into using Zoom Workplace Business is that it is reliable, so it seems worth it.

On-premises

Other

I belong to the technical side of Oracle technologies, where I use different technologies that are continuously upgrading. The generative AI is also emerging, and I am currently reading about generative AI in Oracle. Regarding BI, I can tell you about the BI publisher which I have used in many different projects for data visualization.

BI publisher is a very strong Oracle tool through which we visualize data from different platforms such as Microsoft and Oracle EBS, ERP of Oracle.

Most of the time, we use Zoom and Microsoft Teams for communication.

I have used Zoom many times for communication with colleagues and to send and receive different files. It is very secure for data transferring in our offices for clients, and it is used for interviews, different meetings, and conferences.

I use Zoom for file transferring, interviews, conferences, online sessions, and training purposes.

I have used breakout rooms once during a training session in my previous office where thousands of people were in the Zoom meeting.

The breakout feature is one of the reasons I prefer Zoom.

Most of the time we use the recording feature. Whenever we conduct online classes, sessions, or important meetings, we use the recording button to record everything. After recording, we edit the content and share it with office colleagues or new clients.

This section requires clarification.

I have been using Zoom for almost 3 years along with Microsoft Teams.

I have tried other solutions but haven't found any as good as Zoom. Zoom is the priority because other applications for communication and meetings have tricky and not user-friendly interfaces. When it comes to meetings, sharing data, and conferences, we choose Zoom directly.

I can confirm I'm being contacted from PeerSpot, which is the leading review website for enterprise tech solutions. Some time ago I shared feedback on Oracle Analytics Cloud solutions.

I use this solution for file transferring, interviews, conferences, online sessions, and training purposes.

The price is reasonable. On a scale of 1-10, I rate Zoom a 9.

We use Zoom internally with our team within our company and with other customers. I often use it for international calling, which proves to be very good and useful.

Zoom is free for a single user, making it accessible without needing to pay for anything. This is different from Microsoft Teams, which requires an invitation for use by non-paying members. Many times when someone asks us to have a meeting, they invite through Zoom or Meet, because it's free. I use Zoom's transcription capability because we often have meetings with people from different countries who speak in various accents. Although this transcription feature in Zoom is good, it's not as good as Microsoft Teams' transcription.

I do not like Zoom as much as Microsoft Teams. I am not sure what is better about Zoom. Google Meet offers a unique feature where the camera centralizes my face on the screen, which Zoom does not have. Also, Zoom has a 40-minute limit for free calls, which I find limiting. Additionally, when we have more than 25 participants, the connection tends to be noisy. Microsoft Teams handles noise differently since it automatically reduces it.

I have been using Zoom since the beginning of its release.

Zoom can manage up to 200 invited participants in a meeting. However, most participants should close their camera and microphone, as the connection becomes noisy in large meetings. This is different from Microsoft Teams, which automatically removes noise.

I have never used Zoom's support. There is a wealth of information available on the internet because many users have asked for support and the solutions are published online. These solutions are easy to find on Google.

Neutral

Setting up Zoom is easy. You can install Zoom with just one click, although the service is limited to 40 minutes of free usage.

Zoom is free for individual users, which is a significant benefit compared to Microsoft Teams, which is a paid service.

Microsoft Teams and Google Meet are other solutions I have used. Microsoft Teams is a complete platform, while Google Meet offers specific camera features not available in Zoom.

Zoom is easier to integrate with websites such as those on Wix. It is more popular in various marketplaces, unlike Microsoft Teams, which is a paid service. On a scale of 1 to 10, I rate Zoom a seven.

I use Zoom for meetings, collaboration, small conferences, and official purposes. If we have a meeting with people in remote areas or out of the city, I schedule the meeting and send them the link. My use is very typical, as I schedule meetings and conduct them by sending out Zoom links.

Zoom is easy to use and easy to navigate. I find it much better than Microsoft Teams, which I previously used in another organization. Zoom is user-friendly, straightforward, and easy to connect with. Transportation costs have reduced a lot because meetings that we used to have in person are now conducted over Zoom. In a cost-benefit analysis, using Zoom instead of in-person meetings is very beneficial for us.

The user interface is old-fashioned, especially when there are many participants and a lot of tiles appear. It could be more interactive and appealing for the audience. I would also suggest that Zoom improves data scanning before uploading an attachment.

I have been using Zoom since COVID, which means it has been more than three to four years now.

Zoom is very stable. I haven't experienced outages or issues where meetings stop abruptly, unlike with Microsoft Teams, which has been seamless.

I rate the scalability of Zoom as nine out of 10.

I previously used Microsoft Teams, which was difficult to understand and had many bugs. I experienced frequent disconnections, issues with calls not connecting, and trouble entering rooms for meetings. This made it very inconvenient, and I avoid using Teams if possible.

The initial setup was not handled by me, as our IT department takes care of it. However, I have installed Zoom on a personal level on my laptop, and the process was very easy. I would rate it ten out of ten for ease of installation.

I find Zoom's pricing to be moderate, rating it a five on a scale of one to 10. While organizations might not have issues with the payment, Zoom could make its pricing more reasonable for individual users.

I did not evaluate other virtual meeting solutions before choosing Zoom.

Overall, I rate Zoom a nine. I deducted one point due to its outdated interface. While the transportation costs have been reduced significantly, the user interface could be improved. Other than that, Zoom is easy to use, stable, and provides significant cost-saving benefits by reducing the need for in-person meetings. I rate the overall solution a nine out of 10.

On-premises