Zoom Workplace Business Reviews

I am using Zoom for virtual meetings. In my company we use Zoom and when we work from home. The physical meeting rooms are not used as much anymore. Additionally, we use Zoom for interviews for candidates.

I have found Zoom to have all the functions that I need. The solution is easy to use.

Sometimes can get confused about which password setting or parameter is required to be set to use it. For example, if I want to issue a Zoom meeting to my team members or perhaps sometimes I want them to issue a Zoom directly when I receive the Zoom accounts from our IT department, I don't know how to enable or disable these features in the Zoom. I think it's a personal issue I have.

I have used Zoom within the last 12 months.

Zoom has been scalable we have not had any issues.

We have approximately 20 Zoom accounts that can be used for employees to use. Our company is worldwide and we have approximately 8,000 employees and there is a potential for everyone to use Zoom.

In 2021 the frequency of use of Zoom was every week. However, in 2022, because we are quite slow in January, it has been deduced.

I have used Microsoft Teams previously.

I prefer to use Zoom because it was the first tool I used. When I compared Zoom to Webex or the GoToMeeting, I find Zoom is easier to book meetings, log in to, and start the meeting.

The implementation can be difficult.

We have our IT department that does the implementation of the solution.

I rate Zoom an eight out of ten.

Public Cloud

We use Zoom for online meetings, office setup, and video conferencing.

We also set up Zoom as a virtual office. We have different people who work from home. People log in at 9:30 in the morning, and they're online until 6:15 in the evening.

I wanted to set up a virtual office and work-from-home scenarios, and this is where I found Zoom to be good. It helps me and the company do remote work by setting up a virtual office, with all of us present for the entire working hours.

I'm not sure if GoTo Meeting, Cisco Webex, and other solutions have the virtual office setup option. They could be good for webinars, but I'm not sure how good they are in really setting up a virtual office, or if that option's even available.

What could be better or what could be improved in Zoom is allowing us to log in and connect to people through Zoom phone. In some countries, they allow it, but here in India, they don't. There are a number of times people are outside, and it would have been good if I can connect with them using Zoom Phone.

I've been using Zoom for almost a year.

Zoom is stable solution.

Zoom is scalable. I don't see any challenge on scalability from this solution.

I've reached out to the Zoom technical support team, particularly via chat. I've received good response from them, so whenever I need inputs from them, I just need to contact them via chat.

I was using Microsoft Teams, but I could not set up the rooms the way I wanted, so I decided to move to Zoom from Microsoft Teams.

Zoom installation is straightforward.

I implemented this myself, so in-house.

I pay yearly for the Zoom license.

I evaluated Microsoft Teams, Cisco Webex, Skype for Business, GoTo Webinar, GoTo Meeting, and Zoho Meeting.

Zoom is a cloud-based solution. We're using the latest edition of this solution.

We have 10 users of this platform in our company, but we're not planning to increase the number of users. It's enough.

I do the deployment and maintenance of this solution myself. I don't need a technical team to do it.

I can recommend Zoom to other people who may want to start using it.

I'm giving Zoom a rating of nine out of ten.

Public Cloud

Other

Zoom has been a complete substitution for the personal face-to-face interview. Everything we have been doing through Zoom. Every work meeting, every customer meeting, every interview for jobs. Everything that has to do with the interactions with another person. We only use Zoom due to the fact that, even though we could use some other technologies like Teams or even WhatsApp or anything like that, we prefer to use Zoom as we have the control of what is recorded and exactly what is going on in the meeting. We have been using it for every internal and external meeting - everything that we do. My agenda is just full of Zoom meetings. That is my life.

The most valuable aspect of the solution is the controls that you have for security. They have been enhanced a lot in the recent versions. When you are the owner of the meeting, you basically have control over everything. It is really important when you are in a situation in which someone tries to enter your meeting and he doesn't belong or doesn't identify him or herself. You can just easily remove them. 

Understanding the different options you have is easy. The identified users have to be allowed in with authentication. You will have people that are from the organization or from some other organization and you can ask for authentification or you can have a meeting in which anyone can join. Even so, at the moment you have the option of doing something that will give you control over the meeting. For me, that's one of the most useful things.

It's very simple to manage.

The solution is stable.

The scalability is good.

The solution is easy to set up.

We are entering into these meta universes of applications in which virtual reality is going to be very, very important. They're starting to explore some of those things by having options of creating templates that visualize a meeting room, for example. There are visualizations that give you the illusion that you are in the same place. However, there are many more things that they can do, and the room there is endless in terms of improvements.

There are ways that you can get information from the cameras and try to map something that could be more 3D and try to make it much more virtual in terms of creating a virtual world. That is an area that Zoom has been just been scratching the surface of. In the future, I expect they will have better UI.  

It would be great if there was a bit more camera control. For example, cropping the image, and improving the background remover features, which can be buggy right now.

I've been using the solution for five years or so.

It is very stable, even though it has issues such as dropping meetings occasionally. That said, that's anecdotal. It's something that might happen once every a hundred meetings or something like that. There have been glitches, however, it's not something that we are worried about.

In the beginning, scalability may have been an issue, as the pandemic hit and they went from zero to one million quite fast, however, that's mostly been resolved. 

Everybody in our company uses it right now.

We have tested for almost 2000 people internally as we have users on the webinar mode directly. The webinars that we are now doing for customers are on Zoom. That is in the tens of thousands of people. There is a limit for the meetings that we could hold in our version as the employee, however, there are versions within the company that is unlimited in terms of the people that it can hold. We have been doing very well with that technology in terms of the number of people we can handle. 

We used to use Cisco WebEx, however, everyone wanted to switch over to Zoom.

The problem we had with WebEx was the version that we were using was not up to date. There was always a requirement for a call with a phone for the audio, and for the video and the interaction was online. That was a big problem as there were no international calls. There was a way for you to receive a callback, however, that doesn't work all the time. The quality of the sound was not good for WebEx when you were using the phone. Zoom had a very good quality of sound. You can also stream music and have high-quality audio.

I also used Microsoft Teams in the past. I didn't care much for Teams. There are things that annoy me from Teams. I use it sometimes still as some customers are required to use Teams instead of Zoom. There is this situation in Teams in which you are not actually seeing all the pictures of the faces of the people. When you enter a meeting, you're just seeing a couple of them and then you have to go to participants to see them. The interface is also not as easy as Zoom in many ways. For me to get to the chat part is like a mystery.

I've used Goot Meet occasionally too. There are some lacking features and it's not as easy to use. Sometimes the share screen or the share sound for the computer doesn't work at all. Sometimes [you have to install plugins. It doesn't have a client install on the computer. It is not very useful for me. In that area, still Zoom is more advanced than the others.

The initial setup is really easy. In the beginning, they had some issues with the ports and some things. We had some issues with some customers in that, due to security reasons, they were not able to use Zoom. That was an issue, however, that was two years ago, and, largely due to the fact that it was such a massive problem at the time, it caused headaches for many people. Right now, however, it's one of the easiest solutions to deal with. 

Since it is a managed solution, a software as a service, everything seems to be completely taken care of by Zoom.

We are using the paid version of the solution. The exact costs are handled on a corporate level, however, I understand that if you just want to own a license for your small business or something like that, it's around $300 a year, which is very reasonable. It gives you a lot of features that are good for you, such as the storage of the meetings if you recorded on the cloud, which is something that you cannot do if you have the free version.

We're using the solution as a customer. It's our main tool right now.

We are using the most recent version of the solution.

I'd advise people that the change in the process of your work will be impacted by how you plan things. For instance, there are easier ways, when you apply best practices, to make your life easier. There is a button, for example, in Outlook in which you can just insert all the information for the Zoom meeting without having to plug in a link. Or you can actually create a specific unique meeting ID and you will not have any worries if you are always using your personal meeting room, that you will overlap with people entering into the meeting that you don't want.

I would rate the solution at a nine out of ten.

We primarily use the solution for meeting with clients.

Zoom is very familiar. It's intuitive. It has all of the features you would expect from the other popular conferencing options. 

It's easy to use.

The setup is rather simple and straightforward. 

It's not really the fault of the product, however, the internet connectivity can sometimes be an issue.

The splitting of the speaker can be frustrating. When you're talking to folks from the presentation, being able to move them around to different screens would be useful. With Zoom, everyone stays on one screen.

We've used the solution for a while. 

While we only have about 20 people that use Zoom, we have clients that have tens of thousands of users on the product.

The solution seems to be scalable. We haven't had any issues with scaling as needed. You can add or remove people easily.

I've never personally used technical support. I cannot say if they are helpful or responsive, having never spoken to them. 

There are no issues with the initial setup. It's very easy. I wouldn't describe it as difficult or complex. 

I don't even know what it costs. Someone takes care of that for us.

We're customers and end-users. We don't have a partnership with Zoom.

We are using the most up-to-date version of the solution. 

I'd rate the solution at a nine out of ten. It works well for us and we never have any issues. There are no complaints. 

Public Cloud

We use Zoom for one-on-one calls, conferences, and remote support. We used to offer training via Zoom. But in the last two years, the global team switched to Microsoft Teams, so we moved to Teams. Since then, it's been about 50-50 Zoom and Teams, but prior to February, we had three or four meetings via Zoom daily. Before Teams, we were using Lync, which is the predecessor of Teams. 

Zoom is interactive. We can connect with more users. Sometimes we host meetings with hundreds of people, and I can see who is talking.

As a technical support guy, I think it's crucial to be able to connect with people remotely. Zoom is simple to use because they can share the screen and talk. The user can walk me through the issue they are facing. You don't need to be in the office or on the network. If a user can connect to the internet, then they can share their screen. Aside from support, it's also a great way to provide training to our users. 

Yesterday, we had a call, but Zoom closed after 20 or 25 minutes, and we didn't get any alerts. That could be because there was a time limit set. There should be an option, like a button, that allows us to increase or reduce the meeting time. We had to cancel and change the time of the meeting.

I've been using Zoom for around four or five years

Zoom is perfectly fine.

Zoom isn't scaled, but I don't think there are any issues with the scalability.

Two or three years ago the global team was not able to use a feature on the old version. Suddenly, Zoom wasn't working. They contacted Zoom support and got everyone to update their software. But I haven't had any personal experience with support. Once we had a problem with the background images changing, but that was a minor issue, and the Zoom team walked us through how to fix it.

Setting up Zoom is pretty standard. It's a "next, next, finish" installer. You don't have to do anything too complicated, and it only takes three or four minutes. There is also a web-based app that is easy to use. Aside from the regular updates, it doesn't need much maintenance, either. 

We're using the software that the global team uses. They don't tell us how much they're paying-

I think Zoom is better than Teams, but they're very different. Zoom is lighter. I tried a remote session with Teams, but it wasn't up to snuff. I cannot share things properly, so I think Zoom is better. 

I rate Zoom eight out of 10. If you're planning to use Zoom, you should pay attention to the version your users are working on. Sometimes a lower version is better, so it will work with all users. The lowest version should be compatible with most machines. When you're working with people that have older computers, they might not be able to connect. You need a version that is compatible with everyone's device. 

Public Cloud

Microsoft Azure

My main use case is to connect with customers pretty regularly using Zoom. I send them a link through a calendar invite with the Zoom link attached. When it is time for our call, we get on Zoom and meet.

I like the filters and background filters that I can incorporate. I find they work better than competitors like Google Meet or Microsoft Teams. Zoom is just a tool that I use to make my job easier.

I do not really have much feedback for Zoom. It meets all of my needs.

I have been using Zoom here at PeerSpot for three and a half years.

Zoom is stable.

Ever since I started at PeerSpot, I have been using Zoom, so I do not have any experience really using other solutions.

The initial setup was straightforward.

Zoom is much better than the competitors out there that I have sporadically used, so I would recommend it. I would give it a nine.

Other

We use the solution to conduct online meetings and video calls.

The solution helps increase productivity by allowing online collaboration and conducting video calls.

The solution's most valuable feature is its ability to blur the background. This feature allows me to take calls even if I'm not in an office setting. The solution's 'mute all' feature allows you to mute the other participants in a large webinar if you do not want everybody talking. Zoom has a security feature that allows only authorized participants to join the meeting.

The solution should include the integration of AI-based tools that could transcript or record the meetings.

I have been using Zoom for two years.

Zoom is a pretty stable solution.

I rate the solution’s stability ten out of ten.

Pretty much everybody in our organization uses the solution once a few days.

I rate the solution’s scalability ten out of ten.

We also use the Google Meet tool. We decided to use Zoom because it is easier to set up and more intuitive.

First-time users have to download an app on the machine, which takes time and adds to the time required for the setup. Setting up Zoom for the first time took three to four minutes.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

The solution increases efficiency and productivity by allowing people to collaborate during the pandemic while working from home or during odd hours.

I am using the latest version of Zoom. Zoom is deployed on the cloud, and we use the Google Workspace cloud provider.

Overall, I rate the solution ten out of ten.

I use the solution for personal meetings where I have discussions with outside people.

The solution is easy to set up and use. I feel Zoom is stable for the kind of requirement I have. The solution provides good video quality. Zoom has good screen-sharing and presentation capabilities.

Zoom should introduce AI features that allow you to understand a person's emotions.

I have been using Zoom for many years.

I rate the solution’s stability an eight out of ten.

The solution’s initial setup is easy.

Overall, I rate the solution an eight out of ten.