Zoom Workplace Business Reviews

We are using Zoom for everyone. Everything is based on Zoom. It also connects our SIP devices. It is a video conferencing platform. We use it for team meetings. We use the solution to have meetings with colleagues from all over the world.

The product quality is very good. Zoom has a good setup globally. We use the screen-sharing feature. It is helpful. The security is good. The solution doesn’t have anything related to data protection. The solution has come up with new AI features.

The tool must enhance the features it provides. It can incorporate more features. Webex has a SIP connection integrated into it. Webex also allows third-party connections.

I have been using the solution for more than three years.

The tool’s stability is very good.

The initial setup is easy. It is plug-and-play. It is simple. The product is deployed on the cloud.

The pricing is reasonable. It costs $15 a year.

Zoom and Webex are good products.

I haven’t faced any issues with the tool. We are familiar with Zoom. I do not have much idea about other products. Overall, I rate the product an eight out of ten.

I use the solution for meetings, leadership coaching, and leadership development. Sometimes, I use it for setting up team meetings and progress meetings for projects.

If we're leading groups, we can set up the tool for different environments. We can use the product for communication, presentation, and integration. The screen-sharing feature is easy to use. It is very helpful. We must be careful about what we are sharing. It also depends on the user of the tool, how they set it up, and the quality of the person using it. The product is easy to use. I’m happy with the solution for general use.

Initially, it takes a little time to figure out how to set up the tool for screen sharing and collaboration. Setting up and understanding the tool takes time. The product must provide more information to protect the users. They must know when they are visible and have a clear view when they are on.

Before the screen sharing starts, the product must confirm with the user whether they want to share their data, documents, or the screen. There must be more reminders. It might be annoying for some people, but it would help protect the privacy of the users.

I have been using the solution for some years.

It was not difficult to initially set up the tool.

Microsoft Teams is a more professional environment. It is useful for normal meetings and quick communications on a day-to-day basis in a professional environment. It is good. It is a little bit more complex and has a little bit more options than Zoom. It needs more qualified people who are used to working in a complex environment.

I work internationally. I have international contacts in Germany, Switzerland, and the Netherlands. It's a normal tool I use. I use it two times a month. If we have good communication around it and good preparation, the tool is quite good to use. I have technical experience. I have worked in many environments, so I do not hesitate to try and figure it out. Overall, I rate the product a seven out of ten.

Sometimes, I use Zoom when I meet with some of my customers who are using Zoom for meetings and collaboration.

I like the fact that you can run Zoom on the browser as well as the native app so that you can quickly run it on any platform. Zoom has helped me with collaboration and remote working.

Zoom should also include features like the automatic transcribing of conversations. It allows you to record the video of a meeting, but it doesn't have the ability to automatically transcribe the conversation into text. Sometimes, I have issues with using the app on different browsers, like Safari on Mac.

I have been using Zoom for two years.

The solution’s stability is fine but could be improved.

Since Google runs completely on the browser, you can get into a meeting quickly. In Zoom, we had to skip a few steps and consider whether to run it on the browser or the app. If I launch it in the app, it takes time for the app to launch and then for me to log in.

There are a few steps involved, but with Google, we just have to click on a link. Copying the passcode and entering those passcodes when joining a Zoom call is a bit of a hassle. With Google, you just click on a link and we can join a meeting.

The solution's setup is not the greatest because it requires you to download the app. We wanted to encourage the browser mode of logging in rather than using an app.

The solution is deployed on the cloud in our organization. I would recommend Zoom to other users. You should check out the capabilities and features because there are different options when you subscribe to Zoom. You should check things like the limitation on how many people can log in at a time and breakout sessions before subscribing to ensure that the solution fits your needs.

Overall, I rate the solution a six out of ten.

I join meetings via Zoom only when someone sends me a link to join it. I don't use it actively. I use Zoom to attend general meetings with my company's suppliers or customers.

I hardly use Zoom. I just connect to Zoom and attend the meeting of whoever has set it up for me on Zoom. There isn't something that I like particularly about Zoom.

Some windows on Zoom can look hidden. When you join a meeting in Zoom, you may feel it is difficult to find some windows until you click a few buttons to help you eventually get to the window you want to see. I operate on a macOS, where the chat window is not immediately available when I join a meeting. In general, Zoom's UI needs improvement.

The appearance of important windows in Zoom, especially the chat window, is an area that needs improvement.

I have experience with Zoom. I am just a user of the solution.

Stability-wise, I rate the solution an eight out of ten.

My company has around five users of Zoom.

I never had a reason to use the solution's technical support.

In our company, we normally use Microsoft Teams, but we use Zoom whenever there is a client that requires us to be on a call via Zoom.

I carried out the setup phase of Zoom a couple of years ago, so I don't remember whether its procedure was complex or straightforward.

The deployment phase of Zoom took two minutes to be completed.

Regarding the deployment process, I just downloaded the Zoom installation file and pressed the install option to install Zoom on my system.

I managed the installation phase of Zoom in our company.

I use Zoom's free version.

Zoom is a product that offers users convenience, so you won't be left out of any meetings, especially when others need or prefer to hold meetings on Zoom.

I rate the overall solution an eight out of ten.

I use Zoom for virtual meetings and video communication.

Our company is interested in Zoom's extraction capabilities and uses it as a transformation tool. Zoom can convert a JSON file to an XML file without the need to involve coding and by using the drag and drop feature available in the solution's UI because it's not for our internal use but for our customers who don't want to write scripts.

Zoom's stability is an area with certain shortcomings that need improvement.

I have been using Zoom for three to five years.

It is a scalable solution.

I am unsure about the number of users who use Zoom in my company.

I have never used the solution's technical support.

I don't think my company evaluated other options in the market before choosing Zoom.

I recommend the solution to those planning to use it.

I rate the overall solution an eight out of ten.

Zoom is quite easy to use and user-friendly.

The main purpose of Zoom is to hold virtual meetings.

Zoom has many features, but our company uses the solution's basic features, like scheduling meetings on the calendar, chatting, and sharing screens and documents.

The only limitation in Zoom is related to the time limit for a call, which is about 40 minutes. The aforementioned area can be considered for improvement.

I have been using Zoom since 2020, around COVID-19. My company is just a customer of Zoom. I use the solution's latest version.

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

Scalability-wise, I rate the solution a ten out of ten.

Around 15 people in my company use Zoom.

Zoom is used at least once every couple of days, but in the past, Zoom was used every day.

Personally, I plan to increase the use of the solution since I prefer to have more virtual meetings.

I haven't interacted with the solution's technical support.

I had used Skype, which was exclusively for personal use.

I rate Zoom's initial setup phase around nine to ten, on a scale of one to ten, where one is a difficult setup and ten is an easy setup.

The solution is deployed on an app, which is an on-premises version.

Zoom's initial download or deployment process was completed in a couple of minutes.

I rate the product's pricing two or three on a scale of one to ten, where one is low price and ten is high price. Price-wise, it is an affordable solution. The cost, in addition to the standard licensing fees, is related to the premium. Generally, a person can use it for free or go for a premium if they want to upgrade or extend the meeting time.

I think Zoom is a great tool.

I recommend Zoom to others because I found it very easy to use, especially for old people unfamiliar with technology. With Zoom, you just send the link and the invite to allow a person to join a meeting easily.

I rate the overall solution a nine out of ten.

It was an enterprise subscription primarily intended for tech companies supporting us. We mainly used Zoom, and at some point, our management also acquired a Zoom subscription specifically for manager meetings.

It has been rolling out exciting features that enhance collaboration and simplify meeting scheduling and management. Zoom was quite effective until a security issue arose, which caused some users to leave. However, they quickly addressed the problem, which can happen with any technology. Overall, Zoom has introduced many features that align well with current market needs for meetings and collaboration.

Important features include whiteboard control, the ability to set up lobbies, and managing how attendees join the meeting. 

The pricing model for Zoom was not very friendly.

I have been using Zoom for last ten years.

Zoom is very stable and it's also very lightweight. It really doesn't consume a lot of bandwidth.

I rate the solution’s scalability a nine out of ten.

The initial setup was easy and takes 10 minutes to complete.

To deploy, the first thing is subscription, so you have to go and register. Then once you're registered, it’ll send an activation link. Once you activate you download Zoom, log in, and move on.

When evaluating return on investment, two key factors come to mind. First is having ample storage, which allows you to share and retain meeting information for future reference, making it a valuable asset. Second is pricing, which is crucial for aligning the solution with your budget and ensuring it offers good value for the cost.

For those seeking a versatile option, Zoom is a strong competitor in the market. While there are many products to explore, Zoom stands out as a solid choice. It offers excellent security features, including comprehensive controls for connections, streaming, recording, and sharing information. Since addressing a previous breach, Zoom has maintained robust security. Overall, its security support is commendable, and it continues to be a reliable solution

Overall, I rate the solution a nine out of ten.

We use Zoom a lot for meetings. We schedule regular meetings in advance, sometimes even a month in advance. Sometimes, we have last-minute meetings, too. For those, we use personal meeting links. Our work setup is a mix of in-office and online, so even in the office, we still use Zoom because some team members work remotely.

The tool has made remote work possible for us. It's not just about the technology but also about staying connected with colleagues. When everyone works from home, using Zoom for meetings becomes very common. One great thing about the product is its ability to cancel out background noise. This helps a lot, especially when construction or other noise surrounds your home. 

The Zoom recording feature is really useful. Sometimes, when you need to interview sensitive users, they might not feel comfortable if you record a video. We might have used a phone or another recorder in the past. However, it records only the audio of the meeting, not the video or screen sharing. This makes customers feel safer because they know only the audio is being recorded, which can be more effective for sensitive interviews.

I can share documents directly in the chat during meetings, which is helpful, especially when collaborating with my project team. Before, I had to download the chat manually, but now I can see all the chat directly in the Zoom application. Plus, I can automatically save the meeting chat to my computer.

We use screen sharing, but sometimes it can be awkward because you might accidentally share the wrong screen, including personal ones. It's a common function in Zoom meetings but can lead to some uncomfortable moments.

Even though we use screen sharing a lot, it can still be awkward because we don't always know what the other person's screen looks like. Technical issues often arise during screen sharing, especially in hybrid meetings where some people are in physical meeting rooms, and others are online. In those cases, it isn't easy to know which screen is being shared, especially if multiple screens are connected.

One area where the tool could improve is providing better clarity during screen sharing. It would be helpful to have a feature where participants can see what others see on their screen, especially when sharing presentations like PowerPoint slides. Sometimes it's hard to know which screen is being shared. Additionally, indicating when screen sharing has stopped would be beneficial. Another aspect that could be enhanced is noise cancellation. While Zoom does have this functionality, it's not widely known among participants.

Maybe the solution could promote noise cancellation features more effectively, especially for users in open office environments where background noise can be problematic. Users could access noise cancellation with just one click, which works well in my experience. However, having a dedicated button on the dashboard might be helpful for quick access rather than navigating through the audio settings. The noise cancellation feature also has different levels, like low, medium, and high, depending on the background noise level. But if you set it too high in a quiet environment, it can also cancel out your voice.

One thing I'd like to see in a new version of Zoom is better control over Otter.ai. If someone is invited to a meeting but doesn't attend, Otter.ai will join the meeting and record it without the host's consent. There's no way to block or prevent this from happening, even though Zoom works with Otter.ai for transcription purposes. It would be helpful to introduce settings allowing hosts to block or manage Otter.ai from joining meetings without permission. This would prevent situations where meetings are recorded without consent. 

While attaching a link to a calendar invite for personal meeting rooms is straightforward, it's not as smooth for dedicated meetings created within Zoom. Sometimes there are issues with logging in or stability when connecting Zoom with Outlook calendars. As a workaround, I often create a quick Zoom meeting in Zoom itself, copy the link, and then add it to my calendar invite. It would be great if Zoom had smoother integration with calendars like Outlook or Google Calendar to streamline this process. Similar to the integration between Google Calendar and Google Meet, having everything in one environment would be much more convenient for scheduling meetings.

I have been using the product since 2019. 

I rate the solution's stability an eight out of ten. 

The tool is scalable since I haven't faced any issues with big meetings. My meetings usually consist of 10-20 users. 

I haven't contacted the tool's technical support yet. 

Compared to other products like Microsoft Teams and Google Meet, Zoom is pretty great overall. My experience with Microsoft Teams hasn't been very smooth, as I often encounter issues with turning on my camera, hearing clearly, or using the chat functions. While this might be due to my computer, it's still frustrating. As for Google Meet, although it's not necessarily bad, I prefer Zoom because I'm more familiar with its layout and settings. I've gotten used to Zoom, so Google Meet feels a bit harder to use in comparison.

It's hard to give Zoom a specific reliability rating because it can vary depending on factors like internet issues or technical glitches. Sometimes, updates occur, which can cause delays when joining meetings. 

I use the tool's desktop version. I rate it an eight out of ten.