Zoom Workplace Business Reviews

I use Zoom for all of my sales calls, whether they are intro calls or presenting and doing a demo. I also use it for screen sharing.

The best features of Zoom include its ease of use due to an intuitive interface, which makes it suitable for both personal and professional use. Features such as screen sharing and breakout rooms enhance meeting experiences, especially for large groups. The waiting room feature is beneficial for external participants. Additionally, Zoom often delivers reliable video and audio quality, even with many participants, and integrates seamlessly with Google Calendar. This allows me to add or update Zoom conference details easily, which improves scheduling efficiency.

There is potential for Zoom to integrate functionalities like Gong, offering sales insights and follow-up suggestions. This could include generating follow-up emails and providing sales insights to make Zoom a more comprehensive tool.

I have been using Zoom for many, many years.

Zoom is stable.

In the past and at my current company, I have used Microsoft Teams and Google Meet. I prefer Zoom for its ease of use, screen sharing, and performance, which I find better than the other two.

In terms of ROI specific to my role, Zoom definitely saves time and makes my work more efficient.

I did not choose Zoom for my organization, but it was in use before I joined. In the past, I have tried Google Meet as well as Microsoft Teams.

The advice I would give others using Zoom is to be aware of all its features and functionality related to its intuitive interface, like screen sharing and the ability to do breakout rooms. Before a call, always test it out, especially if you're screen sharing or have a large audience. Additionally, I rate the overall solution an eight.

I belong to the technical side of Oracle technologies, where I use different technologies that are continuously upgrading. The generative AI is also emerging, and I am currently reading about generative AI in Oracle. Regarding BI, I can tell you about the BI publisher which I have used in many different projects for data visualization.

BI publisher is a very strong Oracle tool through which we visualize data from different platforms such as Microsoft and Oracle EBS, ERP of Oracle.

Most of the time, we use Zoom and Microsoft Teams for communication.

I have used Zoom many times for communication with colleagues and to send and receive different files. It is very secure for data transferring in our offices for clients, and it is used for interviews, different meetings, and conferences.

I use Zoom for file transferring, interviews, conferences, online sessions, and training purposes.

I have used breakout rooms once during a training session in my previous office where thousands of people were in the Zoom meeting.

The breakout feature is one of the reasons I prefer Zoom.

Most of the time we use the recording feature. Whenever we conduct online classes, sessions, or important meetings, we use the recording button to record everything. After recording, we edit the content and share it with office colleagues or new clients.

This section requires clarification.

I have been using Zoom for almost 3 years along with Microsoft Teams.

I have tried other solutions but haven't found any as good as Zoom. Zoom is the priority because other applications for communication and meetings have tricky and not user-friendly interfaces. When it comes to meetings, sharing data, and conferences, we choose Zoom directly.

I can confirm I'm being contacted from PeerSpot, which is the leading review website for enterprise tech solutions. Some time ago I shared feedback on Oracle Analytics Cloud solutions.

I use this solution for file transferring, interviews, conferences, online sessions, and training purposes.

The price is reasonable. On a scale of 1-10, I rate Zoom a 9.

We use Zoom for video conferencing, video calls, internal, and external meetings. It is a mix of internal team meetings and external client calls.

Zoom is easy to set up meetings, and the features work well. The audio and video quality is pretty good, depending on the internet connection. The screen-sharing feature works effectively, and I like how if someone else from our organization joins, we don't need to admit them via the waiting room; they just join automatically. It makes it easier to work with people remotely or in a hybrid setup.

Sometimes when I try to share my screen in a conference room, I have to click the share button more than once. This happens around fifty percent of the time.

I have been using Zoom for five to seven years.

I don't really use customer support.

Positive

At some point, we used WebEx. We switched from WebEx to Zoom for better technology and a better job with video quality streaming.

The initial setup was straightforward.

Zoom saves time because we can do more virtual meetings.

I would advise others to just go for it. I like Zoom, but I believe everything could be improved. Anything could be improved, meaning no solution is perfect. I would rate Zoom an eight.

I use Zoom for pretty much everything, including school activities, meetings, and other general purposes.

Some of the valuable features of Zoom include screen sharing, background blurring, hand raising, and in-chat messaging.

One area for improvement would be the length of the free calls.

I have used Zoom for about a year.

The stability of Zoom could be improved. I would rate its stability as a seven out of ten.

I have used Zoom for just smaller meetings.

I don't deal with their customer support.

The initial setup of Zoom is straightforward.

I barely use Google Meets, Hangouts, WebEx, or any of those.

I would recommend Zoom to others because everyone knows and uses it. Overall, I would rate Zoom a seven out of ten because it is convenient for its widespread use and has useful features.

Other

Zoom Workplace Business is my team's primary tool for virtual collaboration. We use several breakout rooms where the teams reside to develop their features and handle other work. We utilize breakout rooms in Zoom all day, every day. As soon as we start work in the morning, we hop on to our Zoom breakout room where we coordinate until the end of the day, typically.

Zoom Workplace Business offers unlimited time with the business plan, which allows us to keep our Zoom room open all day. We can also accommodate more than 100 people as needed. I use these features, such as the unlimited room and large group capacity, every single day.

The video quality is good, and I particularly appreciate the audio filtering. It removes all my background noise far better than any other platform I have used so far.

Zoom Workplace Business helps us coordinate, which has a huge impact on our operations.

Nothing comes to mind offhand regarding needed improvements.

I have been using Zoom Workplace Business for three years.

Zoom Workplace Business is stable.

The scalability of Zoom Workplace Business is good.

I have not contacted support before regarding Zoom Workplace Business.

Negative

We used Gather before using Zoom Workplace Business.

I switched from Gather to Zoom Workplace Business because it was what the team was already using.

I was not involved in the experience with pricing, setup cost, and licensing.

I was not involved in seeing a return on investment.

I was not involved in the experience with pricing, setup cost, and licensing.

Before choosing Zoom Workplace Business, I did not evaluate other options.

Zoom Workplace Business receives a rating of 10 from me. I gave it a 10 because it is useful and reliable for us. The advice I would give to others looking into using Zoom Workplace Business is that it is reliable, so it seems worth it.

On-premises

Other

We use it for all these virtual meetings – mainly official, predominantly official. Maybe at times, it could be for personal reasons also, but more than 95% of the time, I use it for work purposes only.

We are a team located across various locations. Not in the same geographic location. We are distributed.

And it's not possible to physically travel and meet people.

Sometimes it's simply not possible. But Zoom has helped us tremendously in collaborating with each other and getting our work done. Without Zoom, it would have been very, very difficult.

The breakout rooms feature is also helpful. For example, I have a meeting attended by hundreds of people  and want to create subgroups. I typically use it for different role-play scenarios during training if we are trying to conduct some training on presentation skills.

So there's a large group, which is initially trained by an instructor. Then you get instructions that the room will be split into smaller breakout rooms. I'll give you a topic, and you'll practice in these smaller groups. That's one way I use it.

So it's like a simulation of a real brainstorming session I'd have in a physical space.

There are many valuable features. Security is one – you can lock Zoom meetings when you find that all the participants have joined so that there are no intruders. 

You can put anyone in a waiting room to make sure you know who is trying to join, and then you can let them in. There's a breakout room feature, which is fantastic. 

And, the common features like sharing content and stuff like that. Overall, it is a very user-friendly product.

The video quality of the free version might not be as good as the enterprise edition, but that's fair since it's free. It would be nice if Zoom improved that. But, I'm not expecting the best quality video when I'm using it for free.

I currently use it. I use the latest version. 

I've never experienced any instability. It's always been stable for me. Unless there's an issue with my own internet connectivity, Zoom runs smoothly.

The video quality is good since it depends on your internet connection. If you have a decent connection, there are no problems with video quality.

I would rate the scalability a ten out of ten. 

That's one more thing I wanted to highlight – Zoom is extremely scalable. Performance never dips.

I've attended Zoom meetings with more than 200 people all across the globe, and there's no issue. The performance remains great.

Everybody in my company uses it. Zoom is the primary medium of communication for virtual meetings in our organization. Microsoft Teams is also available, but it's not popular. Zoom is the standard unless someone specifically requests Teams for compatibility with a client.

I have also used Microsoft Teams. Even in my company, nobody uses it unless we specifically need to for compatibility with a customer.

Zoom is better than Microsoft Teams in terms of user experience and ease of use.

We switched to Zoom for two reasons:

• First, the user experience in Zoom is the best among all the virtual meeting platforms I've used. 
• Second, it's the standard in our organization. For official purposes, it's the preferred method, and even for personal calls, I choose Zoom.

I would rate my experience with the initial setup a ten out of ten, with one being difficult and ten being easy. 

There's basically no setup. If you want to install the app, you can. If you don't want to install it, you can just start using it right from your browser.

It can be on-premises or cloud-based. And the third option is that you don't install it at all – we can start accessing it from the browser. So you have complete flexibility. It's not really restricted to a particular deployment option.

So it's a matter of minutes to either deploy or start working within the browser. It's really quick and easy.

If you want to install it, it can take a few minutes. If you choose not to install, you can start using it right from your browser immediately.

For personal use, I use the free version of Zoom, so I haven't paid anything.

I've used Zoom for official purposes within my organization and for chatting with friends using the free version. 

I've used other virtual platforms like Webex, Teams, and Skype, and Zoom definitely stands out. So, I found the things that were lacking in other products present in Zoom.

I would recommend it for the following reasons: 

1. If you're looking for a scalable solution, go for Zoom. It offers the same level of performance regardless of the number of participants. I've personally experienced it with up to around 300 participants. 
2. Zoom is extremely user-friendly and easy to pick up. 
3. Plus, you have complete flexibility – use it in your browser, install the desktop app, or use the mobile app.

Overall, I would rate the solution a nine out of ten. 

Hybrid Cloud

There is a large energy company that only uses Zoom. When I have meetings with them, they are always called via Zoom. I wouldn't initiate it; I need to have a Zoom account. I don't use many features besides setting up a meeting.

When I had meetings, I used to take notes or record them, but then someone still had to transcribe everything. Now, I'm fascinated by OtterPilot. It automatically transcribes meetings, summarizes them, and identifies action items. I've been recommending it to everyone I know. It is a tool that you can use during Zoom or Teams calls. It takes real-time notes and then sends a summary and action items to everyone via email. It's been really helpful for about three or four years now.

The most valuable feature for me is the integration with platforms. They're all moving towards providing transcripts, but I want a summary of the key points discussed and the action items, so everyone can quickly understand and follow up on them.

The tool integrates with Microsoft Outlook, but the integration with Teams is better than with Zoom. It's functional but could be tighter. 

While Zoom calls are great for talking and chatting, they often lack follow-up on action items and collaboration. Most of the time, it's just talking and listening without much progress. There's a missing piece in these tools. About 90 percent of those calls could be replaced by other tools that focus more on the deliverables that make a real impact rather than just being another wasted meeting. It doesn't improve collaboration. 

Screen sharing and chat functionality are helpful for productivity, but they could be improved. Finding the screen-sharing button can be tricky, and the process isn't always easy. 

I have been using the product for five years. 

I am not impressed with the tool's support. It was a bit chaotic how things were organized. It felt like there was a lack of coordination, even regarding my account or tasks. Eventually, things got done, but it took a while. The organization seemed disjointed, with people unsure of their roles and relying on others to solve problems.

Neutral

Teams is great because it works well with Microsoft. Webex feels old and outdated compared to newer tools like Slack. It's like it's stuck in the past and doesn't have much of a future. Teams is robust and rock solid because of Microsoft. It's extremely well integrated with everything, and you feel secure using it.

Webex's user interface is not up to par, and it lacks the modern features you find in tools like Slack. While they may add a few functions here and there, Webex doesn't seem to have much of a future compared to Teams or other more advanced tools.

If I were to rank them, Webex would be at the bottom. I'm not impressed with Google Meet either. Then it's Zoom, followed by Huddle and Teams. Teams is at the top because it's robust and integrates well with many things. Huddle is catching up fast and is close behind Teams, in my opinion.

I rate the overall product a six out of ten. 

I've been using the solution for different vendor meetings and training.

The most valuable features of Zoom are quick connectivity, screen sharing, and quick response. The solution provides good video and sound quality. The solution's screen-sharing and presentation capabilities are really good. Normally, I use the solution for remote meetings.

The solution’s stability could be improved.

I have been using Zoom for four to five years.

I rate the solution a nine out of ten for stability.

Over 100 users are using the solution in our organization.

I rate the solution’s scalability a nine out of ten.

I have previously used Microsoft Teams and Skype for Business.

The solution’s initial setup is straightforward.

We implemented the solution through an in-house team in two minutes. When you click on the Zoom meeting link, you are redirected to the site, where you can automatically download it. We're using Zoom as a third-party tool, and it's not our main communication tool.

Zoom is easy to use, easy to deploy, and easy to organize meetings and webinars.

I am not paying any licensing costs for the solution.

The solution's security features are effective in protecting our meetings. I would recommend the solution to other users because it is stable, reliable, and easy to use. The solution's user interface is user-friendly and intuitive.

Overall, I rate the solution a nine out of ten.