Zoom Workplace Business Reviews

Zoom's breakout rooms are an interesting feature that is quite useful for conducting exercises during training. I don't think Teams has this. I also like the recording capabilities, but that depends on the type of privileges that the user has. Not everybody in the organization has the ability to record. 

We sometimes have difficulties connecting, but I never know if it's an issue with Zoom or the network. I would say it's Zoom because we have been working quite a lot from home. However, I would generally say I have not experienced that many issues with Zoom. I'm satisfied.

We've been using Zoom within the company for the past two years or so.

Our organization has around a thousand people, and Zoom is the standard tool we have been using.

I rate Zoom seven out of 10. 

We use Zoom for internal and external meetings. 

Zoom's drawing tools could be better integrated. 

We've been using Zoom for about two years. 

Zoom is stable. 

Zoom is scalable.  We have about 10,000 users at my company. 

We used Webex in the past. 

Zoom is a cloud service. I think we only have to pay for the license. 

I rate Zoom nine out of 10.

I've been using this solution for meetings, both within the company and externally with our customers. 

I like that Zoom provides video access, which I believe provides for better communication and a more relaxed situation. I know some people don't like it, but I do. I'm not a power user but it suits my requirements and does what I need. 

Troubleshooting on Zoom can be complicated. You can get a message: "I can't find your camera." It worked yesterday but it doesn't work today. The problem is that the camera is not available in Windows. It requires Windows troubleshooting skills. Zoom uses what Windows offers and Windows fails to offer the camera. The same holds for audio. If you switch to a different headphone in the middle of a meeting, Zoom can't find it because it's a Windows problem. It usually requires canceling the call, fixing the problem and calling again. 

The solution is stable. 

The solution is quite scalable, I can invite up to 50 people onto a call and I can invite 100 people if I have that kind of license. 

I find the initial setup a little awkward. 

Licensing costs depend on the number of people per call and the length of calls. There is a standard license for 50 participants that we use. Above that number, you need a special license.

I find Zoom easier to use and easier to troubleshoot than Microsoft Teams so I would recommend it. 

I rate Zoom eight out of 10. 

I primarily use Zoom for conferencing. 

I don't have a problem with the pricing. 

I'm not a really technologically sophisticated user. I just use it. From my point of view, if I can use it, it's likely very straightforward. 

It's very helpful for communicating with others.

It's hard for me to find where the button is in order to start a call. The setup could be a bit simpler. That's it. Everything else is pretty simple.

I'd like for there to be more integrations possible in the future.

If there was an easy way to share files, that would be ideal.

They could improve their permission settings a little bit.

I've used the solution for one year. It hasn't been that long. 

The initial setup is a bit difficult in that I always have trouble finding the button to initiate the process.

The pricing is decent and I don't consider it to be overly expensive. 

I'd rate the solution at an eight out of ten. It's very useful for conferencing and works well, however, there's always room for improvement.

I'm just a customer and an end-user.

I use the solution for digital calls. I keep in touch with family and friends using it.

It's very simple to use. 

The video conferencing is great and very easy to access.

It's helpful for sharing information and communication.

The installation process is very simple.

The stability is very good.

I can't speak to any aspect that needs improvement.

I've used the solution for about half a year at this point. It's been around six months.

The stability is great. There are no bugs or glitches. It doesn't crash or freeze. 

I've never directly dealt with technical support from Zoom. I wouldn't be able to rate their services. 

I've also used Skype.

While I typically use Zoom to cover my personal needs, my previous employer used Microsoft Teams and I'm pretty familiar with that solution as well. 

The initial setup was straightforward and simple. I would rate the process at a five out of five for the level of the simplicity involved. 

The process itself is relatively quick.

I was able to handle the implementation myself. It's not difficult. I did not need outside assistance. 

I can't speak to the exact costs of the solution. It's not an aspect I dealt with.

We have web-based access to the service.

I'm not sure which version of the solution I'm currently using. 

I would recommend the product to others. 

I'd rate the solution overall at an eight out of ten. It does what I need it to do.

I primarily use Zoom for virtual meetings. Some of the meetings are only with two people, meeting one-on-one for teaching.

The screen sharing capability is useful for teaching.

Zoom is not a good product for webinars. In a webinar, you have a presenter and maybe a co-presenter, with a lot of people listening, perhaps sending questions. Zoom is more for real meetings where everyone has to contribute something, and more than one person is sharing their screen.

Setting up the single sign-on took a little bit more time. It's a really nice feature to have because people can't remember passwords, so they tend to be too simple.

I have been working with Zoom for the past year and a half.

This is a very stable platform.

Zoom is a scalable product. For the client that I am administering Zoom for, we have a few hundred users and everyone in the organization can make a Zoom account.

I have not been in contact with technical support from Zoom.

In addition to Zoom, I am currently using Microsoft Teams. I have used Webex in the past but I don't really like it. I have never personally hosted a meeting using Webex, but I have been an attendee. My impression is that Webex is more suitable for webinars.

The image and sound quality are better on Zoom than on Microsoft Teams.

These are different products for different environments and different occasions.

Zoom is easy to install and set up. It takes maybe five minutes to complete.

There is some basic functionality that's free but if you want to host longer meetings and have more participants, then there is a licensing fee. In fact, the costs of this could be cheaper.

The license for Zoom is something that people will be willing to pay as long as it remains superior to products like Microsoft Teams, in terms of audio and visual quality.

My brother is a big fan of Linux, and I got him to use a Zoom version that was built for Linux. 

One thing to keep in mind is that Zoom costs money and if somebody already has a Microsoft Teams account, the only reason for them to use Zoom is the improved quality of service. As long as the quality difference is big enough, we will continue to use Zoom. Microsoft tends to get better over time and if Microsoft Teams becomes good enough, it will be difficult for Zoom to keep its place in the market.

Overall, Zoom is a good product and I recommend it for video conferencing. That is what it's made for. The fact that it's a standalone product has certain benefits. For example, Microsoft Teams is integrated with everything from Microsoft. It works well for those use cases but sometimes, you just don't want that. I expect that Zoom will eventually integrate more with other products from Microsoft but I actually hope that they don't. They would be recreating something that is already there.

I would rate this solution a nine out of ten.

We use Zoom for our virtual meetings. Specifically, whenever we require a face-to-face meeting, or screen sharing, or content sharing during the meeting, we use Zoom.

Zoom helps us because it provides a whiteboard during the meeting. This is a very good feature. Most of the time, we have to show flow diagrams during our meetings and the whiteboard is helpful in this regard.

We can save a recording of each of our meetings.

The interface requires some slight improvement in that it could better show the meeting attendees. Essentially, the interface could be more user-friendly.

I have been using Zoom for approximately a year and a half.

Zoom is used extensively and it is quite stable. Currently, all of the employees in the organization use it, almost on a daily basis. 

This is a scalable solution. We have nearly 10,000 users and if our headcount increases, our usage of Zoom will also increase.

When the users have problems, they do not reach out to Zoom's technical support directly. Rather, they reach out to the organization's technical support group. As such, I have never been in contact with Zoom.

We did not use another virtual meeting solution before implementing Zoom.

As a cloud-based product, it does not require installation.

It is similar to a subscription-based model where you get a login ID and password, and then you can utilize it.

Because it doesn't need to be installed, the technical team is not involved. Each user can do it by themself.

Zoom is licensed as a subscription model and it is available on a monthly or yearly basis.

We did not evaluate other options.

This is a good product and I definitely recommend it for others who are interested in using it.

I would rate this solution an eight out of ten.

We primarily use Zoom for internal communication.

The quality of the calls and usability are good features.

The collaboration features are good.

The cost should be cheaper.

We have been using Zoom for between two and three years.

We use Zoom almost every day and I haven't had any problems with the connection.

For us, scalability has been good. Everyone in the organization uses it and we have approximately 700 people.

The initial setup is quite straightforward.

The licensing fees are quite expensive.

In summary, this is a good product and I think that they are doing well with keeping it up to date in terms of features.

I would rate this solution an eight out of ten.