Zoom Workplace Business Reviews

I primarily use Zoom for conferencing. 

I don't have a problem with the pricing. 

I'm not a really technologically sophisticated user. I just use it. From my point of view, if I can use it, it's likely very straightforward. 

It's very helpful for communicating with others.

It's hard for me to find where the button is in order to start a call. The setup could be a bit simpler. That's it. Everything else is pretty simple.

I'd like for there to be more integrations possible in the future.

If there was an easy way to share files, that would be ideal.

They could improve their permission settings a little bit.

I've used the solution for one year. It hasn't been that long. 

The initial setup is a bit difficult in that I always have trouble finding the button to initiate the process.

The pricing is decent and I don't consider it to be overly expensive. 

I'd rate the solution at an eight out of ten. It's very useful for conferencing and works well, however, there's always room for improvement.

I'm just a customer and an end-user.

I use the solution for digital calls. I keep in touch with family and friends using it.

It's very simple to use. 

The video conferencing is great and very easy to access.

It's helpful for sharing information and communication.

The installation process is very simple.

The stability is very good.

I can't speak to any aspect that needs improvement.

I've used the solution for about half a year at this point. It's been around six months.

The stability is great. There are no bugs or glitches. It doesn't crash or freeze. 

I've never directly dealt with technical support from Zoom. I wouldn't be able to rate their services. 

I've also used Skype.

While I typically use Zoom to cover my personal needs, my previous employer used Microsoft Teams and I'm pretty familiar with that solution as well. 

The initial setup was straightforward and simple. I would rate the process at a five out of five for the level of the simplicity involved. 

The process itself is relatively quick.

I was able to handle the implementation myself. It's not difficult. I did not need outside assistance. 

I can't speak to the exact costs of the solution. It's not an aspect I dealt with.

We have web-based access to the service.

I'm not sure which version of the solution I'm currently using. 

I would recommend the product to others. 

I'd rate the solution overall at an eight out of ten. It does what I need it to do.

I primarily use Zoom for virtual meetings. Some of the meetings are only with two people, meeting one-on-one for teaching.

The screen sharing capability is useful for teaching.

Zoom is not a good product for webinars. In a webinar, you have a presenter and maybe a co-presenter, with a lot of people listening, perhaps sending questions. Zoom is more for real meetings where everyone has to contribute something, and more than one person is sharing their screen.

Setting up the single sign-on took a little bit more time. It's a really nice feature to have because people can't remember passwords, so they tend to be too simple.

I have been working with Zoom for the past year and a half.

This is a very stable platform.

Zoom is a scalable product. For the client that I am administering Zoom for, we have a few hundred users and everyone in the organization can make a Zoom account.

I have not been in contact with technical support from Zoom.

In addition to Zoom, I am currently using Microsoft Teams. I have used Webex in the past but I don't really like it. I have never personally hosted a meeting using Webex, but I have been an attendee. My impression is that Webex is more suitable for webinars.

The image and sound quality are better on Zoom than on Microsoft Teams.

These are different products for different environments and different occasions.

Zoom is easy to install and set up. It takes maybe five minutes to complete.

There is some basic functionality that's free but if you want to host longer meetings and have more participants, then there is a licensing fee. In fact, the costs of this could be cheaper.

The license for Zoom is something that people will be willing to pay as long as it remains superior to products like Microsoft Teams, in terms of audio and visual quality.

My brother is a big fan of Linux, and I got him to use a Zoom version that was built for Linux. 

One thing to keep in mind is that Zoom costs money and if somebody already has a Microsoft Teams account, the only reason for them to use Zoom is the improved quality of service. As long as the quality difference is big enough, we will continue to use Zoom. Microsoft tends to get better over time and if Microsoft Teams becomes good enough, it will be difficult for Zoom to keep its place in the market.

Overall, Zoom is a good product and I recommend it for video conferencing. That is what it's made for. The fact that it's a standalone product has certain benefits. For example, Microsoft Teams is integrated with everything from Microsoft. It works well for those use cases but sometimes, you just don't want that. I expect that Zoom will eventually integrate more with other products from Microsoft but I actually hope that they don't. They would be recreating something that is already there.

I would rate this solution a nine out of ten.

We use Zoom for our virtual meetings. Specifically, whenever we require a face-to-face meeting, or screen sharing, or content sharing during the meeting, we use Zoom.

Zoom helps us because it provides a whiteboard during the meeting. This is a very good feature. Most of the time, we have to show flow diagrams during our meetings and the whiteboard is helpful in this regard.

We can save a recording of each of our meetings.

The interface requires some slight improvement in that it could better show the meeting attendees. Essentially, the interface could be more user-friendly.

I have been using Zoom for approximately a year and a half.

Zoom is used extensively and it is quite stable. Currently, all of the employees in the organization use it, almost on a daily basis. 

This is a scalable solution. We have nearly 10,000 users and if our headcount increases, our usage of Zoom will also increase.

When the users have problems, they do not reach out to Zoom's technical support directly. Rather, they reach out to the organization's technical support group. As such, I have never been in contact with Zoom.

We did not use another virtual meeting solution before implementing Zoom.

As a cloud-based product, it does not require installation.

It is similar to a subscription-based model where you get a login ID and password, and then you can utilize it.

Because it doesn't need to be installed, the technical team is not involved. Each user can do it by themself.

Zoom is licensed as a subscription model and it is available on a monthly or yearly basis.

We did not evaluate other options.

This is a good product and I definitely recommend it for others who are interested in using it.

I would rate this solution an eight out of ten.

We primarily use Zoom for internal communication.

The quality of the calls and usability are good features.

The collaboration features are good.

The cost should be cheaper.

We have been using Zoom for between two and three years.

We use Zoom almost every day and I haven't had any problems with the connection.

For us, scalability has been good. Everyone in the organization uses it and we have approximately 700 people.

The initial setup is quite straightforward.

The licensing fees are quite expensive.

In summary, this is a good product and I think that they are doing well with keeping it up to date in terms of features.

I would rate this solution an eight out of ten.

Zoom is the product that we usually use for virtual meetings.

Having virtual meetings with Zoom makes life easier these days.

Zoom is quite simple to use.

The virtual backgrounds are very useful because you can participate in a video conference from anywhere, and you do not have to show other people where you are.

The high capacity means that you can have a lot of people in the same meeting. I once attended a meeting with approximately 400 people.

The chat functionality that is included is always in plain text, and you cannot change fonts by making them bold or italic. It's a very plain and basic chat. That said, other similar solutions that I have used, including Microsoft Teams and BlueJeans, have the same limitations. They put a lot of effort into video conferencing but they seem to forget about the chat feature inside the tool.

It would be helpful if there were tabs available inside the meeting, where you could chat with people privately. As it is now, it's not very easy to do. Having tabs would allow you to have multiple conversations open for text chat during a meeting.

Also, when you want to chat with somebody, a search feature should be available. If you have to select the user and if there is a list of 300 people in the same meeting, it's difficult to find the person that you want to reach. Being able to search for them would be helpful.

We have been using Zoom for approximately three years. My company switched to it just before the pandemic, perhaps in July or August of 2019.

With Zoom, I've never had any problem with stability.

It seems that this solution is very scalable. I participated in a company meeting with approximately 400 people, all at the same time. Everybody in the company has a Zoom account.

In the beginning, we had contact with Zoom for training. Beyond that, at least in my experience, I have never had to contact technical support.

I use other platforms for meetings, including Microsoft Teams and BlueJeans, depending on what the customer is using. When I arrange a meeting, it is always done using Zoom. However, if I attend a meeting organized by another person then I have to use the platform that the client is using.

Zoom is the most stable of these solutions that I have tested over the past three years.

I am just a user and downloaded the client in order to use it. The initial setup is very easy from the user's perspective. You press the Next button on several screens and it's finished.

I installed it on my own.

Very little maintenance is required. When a new version is released, the solution informs you and then asks whether you want to download and install it. You can say Yes or No, depending on how much of a hurry you are in to attend the next meeting. From a client perspective, the update process is very easy to follow. You press the Next button several times, and it retains the configuration that you had. You don't need to re-sign in.

It seems quite easy and overall, it is the easiest solution that I have used.

In addition to any licensing fees, we hired Zoom to provide training to us in small groups.

In summary, this is a good video conference solution and I recommend it.

I would rate this solution an eight out of ten.

The product is one of our prime platforms for delivering remote services.

The main feature I like with Zoom is that it allows me to do remote control and get access to the system so I have remote hands that I don't have to depend on the customer or the client to do things for me. They just give me access and I would be able to do what I need to do. That's one of the good features there. It also allowed me to easily transfer files back and forth.

The solution is very user-friendly.

The solution is easy to scale.

As long as you have good connectivity, the stability is good.

The initial setup is simple. 

If a user has bad connectivity, Zoom will not work well. 

I can't say anything is lacking. Overall it's pretty sufficient. 

They may need to scale it some more in terms of global users. 

Stability is pretty good, and the performance is decent. However, it's very dependant on the connectivity If the connectivity is poor, the stability won't be so good. 

Scalability is possible with oom. It's not a problem to expand it as necessary.

When we do training, we can add quite a bit of people. We've never had an issue during training sessions. 

Right now, everybody in our organization uses Zoom.

We've never needed the assistance of technical support Everything is pretty straightforward. The solution is problem-free.

I'm also familiar with Microsoft Teams. Given what it is now, Zoom is pretty different from stuff like Teams. Teams is very corporate and as far as remote control and stuff are a lot more restrictive. It's not as user-friendly when coming into those types of things.

I'm just part of corporate. I don't know the exact cost of the license. I can't really speak to that.

I don't know what version I use is. It gets updated every time I use it, therefore, it is likely the latest version.

Zoom is the way to go. I haven't had any issues with it.

I would rate the solution at a ten out of ten. 

I use Zoom mainly for meetings with colleagues or speaking with other people in the organization. I also use it to speak with people at my old job.

The most valuable feature is its reliability.

I have had the occasional problem with the connection and stability.

I have had problems with the connection but not very often.

I think that it is scalable. Everything that I have needed it for has been okay.

In this organization, everybody uses it. There are between 40,000 and 50,000 students and approximately 10,000 faculty. It’s a lot of users.

I have not had to contact technical support for anything.

Zoom is definitely easy to set up.

The personal version that I was using is available free of charge. A subscription service is also available.

My advice for anybody who is implementing Zoom is that it seems really straightforward. It's easy to set up and easy to use.

Other than a few connection issues, I haven’t had any problems with it.

I would rate this solution a nine out of ten.