Zoom Workplace Business Reviews

I use the solution for meetings with friends or catching up with friends.

There are also some events I go to, which use to be physical, and now are virtual. There's a public speaking platform, a public speaking course that I participate in called Toastmaster. 

I also use the product for work calls with vendors or prospective clients.

I enjoy the background options on offer.

The initial setup is straightforward.

The solution is stable and reliable.

The scalability has been good. 

The solution could be a bit more user-friendly. Microsoft Teams, for example, is easier.

The stability could be a bit better. I find Microsoft Teams to be more stable. 

The security could be stronger. 

I've been using Zoom for two years. 

The solution is reliable and the performance is good. I've never had stability issues. It doesn't crash or freeze. There aren't bugs or glitches. 

From what I have seen so far, the scalability is good. A company can easily expand it if they need to.

I've never directly dealt with technical support. I can't speak to how helpful or responsive they would be if you needed help.

I'm also using Microsoft Teams. I prefer using Teams, as I'm more used to it and I find it more stable, and also more user-friendly.

The initial implementation process was very simple and straightforward. It was not a complex or difficult process.

The initial setup was handled with the help of my IT team.

We pay a yearly licensing fee. We have an internal team that deals with licensing, and therefore I can's speak to any extra costs involved.

I'm a generic user. I don't have a business relationship with Zoom.

I am using a current version of the solution.

I would recommend them to use Teams for a professional setup, as it's more stable and more user-friendly. From what I understand, there are more security measures there, since it's a Microsoft product. I prefer that.

I would rate the solution at an eight out of ten.

We use Zoom for internal and external meetings. 

Zoom's drawing tools could be better integrated. 

We've been using Zoom for about two years. 

Zoom is stable. 

Zoom is scalable.  We have about 10,000 users at my company. 

We used Webex in the past. 

Zoom is a cloud service. I think we only have to pay for the license. 

I rate Zoom nine out of 10.

I've been using this solution for meetings, both within the company and externally with our customers. 

I like that Zoom provides video access, which I believe provides for better communication and a more relaxed situation. I know some people don't like it, but I do. I'm not a power user but it suits my requirements and does what I need. 

Troubleshooting on Zoom can be complicated. You can get a message: "I can't find your camera." It worked yesterday but it doesn't work today. The problem is that the camera is not available in Windows. It requires Windows troubleshooting skills. Zoom uses what Windows offers and Windows fails to offer the camera. The same holds for audio. If you switch to a different headphone in the middle of a meeting, Zoom can't find it because it's a Windows problem. It usually requires canceling the call, fixing the problem and calling again. 

The solution is stable. 

The solution is quite scalable, I can invite up to 50 people onto a call and I can invite 100 people if I have that kind of license. 

I find the initial setup a little awkward. 

Licensing costs depend on the number of people per call and the length of calls. There is a standard license for 50 participants that we use. Above that number, you need a special license.

I find Zoom easier to use and easier to troubleshoot than Microsoft Teams so I would recommend it. 

I rate Zoom eight out of 10. 

Zoom is used day-to-day like a mobile phone, so you can connect with your audience or customer from the other side of the screen, though there's nothing extraordinary about it.

A voice chatting feature could be added to Zoom, and its screen sharing feature could be improved, though some users will find more value in these changes more than I would.

I've been using Zoom since the pandemic, so more than two years.

Zoom is very stable. There are times it isn't as stable, but that could be the fault of your internet connection, not the fault of the application.

Zoom is scalable because they offer different packages. For example, I'm paying for Zoom, particularly a professional license for one person. I only use the professional, personal license, but you can scale up for a team or for an organization and pay for a different license type or package.

Zoom is very easy to set up.

If I had to rate the cost of this solution with one being the worst and ten being the best, I'll rate it a ten.

I evaluated Microsoft Teams, Google Meet, and GoToMeeting.

I'm a partner of UiPath. I'm an implementer and I'm also a user of some of UiPath's products. I don't have hands-on experience with UiPath Process Mining, because here in Mexico, it is not the common. Not all companies have well-implemented ERP software such as SAP, Oracle, or Microsoft, so when you put or connect the process miner, you'll find nothing in the results. I know what a process miner is, but it's not very common here.

I have here Automation Anywhere and Blue Prism, but all the robots work the same, and the only change is the flavor. All the robots have the same capacity and the same level of trustworthiness. The only difference between UiPath and the rest of the competitors is that UiPath's first robot: the Attended Robot, is cheaper than other robots. Its price is the only real difference in the market.

I only specialize in RPA (robotic process automation).

I also use other tools, e.g. web meeting solutions such as Zoom and Microsoft Teams. I have an account in Zoom.

Zoom is deployed on-premises in our organization. It's on-premise: on every laptop and on every desktop.

My usage of Zoom is low, e.g. I just use it to talk with two or three people on the other side of the cloud. I have not used it for other purposes. I know it has a webcast or video webinar feature, and it's not common for me to use that. Other users may see the difference with using Zoom vs another application and be able to mention valuable features of Zoom, but in my case, I'm unable to. I also don't have any idea on what could be improved in Zoom.

I never had to call technical support.

My partner recommended Zoom to me, but when you have to talk or connect with other people, you'll always say to connect through Zoom, Teams, Google Meet, or GoToMeeting. Zoom is recommended by everyone, though, and always comes out of everyone's mouth. Everybody knows Zoom.

My overall rating for this product is an eight out of ten. For its cost, I'll rate it a ten.

I haven't given much thought on how my rating for this solution could increase from an eight to a ten because Zoom's current use for me is just to connect with people and nothing more.

I use the solution for digital calls. I keep in touch with family and friends using it.

It's very simple to use. 

The video conferencing is great and very easy to access.

It's helpful for sharing information and communication.

The installation process is very simple.

The stability is very good.

I can't speak to any aspect that needs improvement.

I've used the solution for about half a year at this point. It's been around six months.

The stability is great. There are no bugs or glitches. It doesn't crash or freeze. 

I've never directly dealt with technical support from Zoom. I wouldn't be able to rate their services. 

I've also used Skype.

While I typically use Zoom to cover my personal needs, my previous employer used Microsoft Teams and I'm pretty familiar with that solution as well. 

The initial setup was straightforward and simple. I would rate the process at a five out of five for the level of the simplicity involved. 

The process itself is relatively quick.

I was able to handle the implementation myself. It's not difficult. I did not need outside assistance. 

I can't speak to the exact costs of the solution. It's not an aspect I dealt with.

We have web-based access to the service.

I'm not sure which version of the solution I'm currently using. 

I would recommend the product to others. 

I'd rate the solution overall at an eight out of ten. It does what I need it to do.

We use Zoom daily to connect with other people like our vendors and business partners. 

Zoom is a very light application. It uses the network and has many features like the ability to record meetings, you can chat, and collaborate. The video conversation is very clear.

Platforms always require improvements. Zoom could be more flexible for individuals that do not have the economic capacity.

I have been using Zoom for four years.

Zoom is a stable solution.

Zoom can be scalable.

Zoom is very easy to setup, it is just a few clicks to make it run and work on the solution.

I recommend others use Zoom it is a good platform.

I would rate it a seven out of ten. 

I use Zoom for hosting and attending webinars, Q&A, attending classes, and hosting online meetings. I use it for both my personal and business needs. Our organization has approximately 150 people that use Zoom.

Zoom's content shareability and chat support are the most valuable features.

Zoom could use more background options.

I have been using Zoom for two years.

Zoom is a stable product.

Zoom is a scalable solution.

Zoom is cloud based so the setup is straightforward and can be done without support.

I implemented Zoom myself.

We will continue to use Zoom. As the number of employees grow so will our usage of Zoom. I would rate Zoom a 9 out of 10.

We are using Zoom for virtual meetings in our company internally and externally.

Zoom's interface is nice and has good performance.

I did not see a Whiteboarding feature when using Zoom. They should add this in the next release.

I have been using Zoom for approximately one year.

The solution is stable, However in the early days of the solution there were some bugs, they have fixed those issues. 

Zoom needs good network bandwidth to perform well.

We have 10 people in my organization using Zoom.

I have not used the support from Zoom.

I have previously used OpenMeetings, Skype, TeamViewer, and Webex, I have found Zoom has a better interface and is more organized.

The setup is in the middle range of difficulty, it is not easy and not complex.

The price of Zoom is a bit expensive.

My advice to others is for them to evaluate all the options and see which is the best fit with the features they want, such as security, whiteboarding, and remote control. Depending on the combination of features required, some other tool might be better.

I rate Zoom an eight out of ten.

We used the solution mainly for virtual meetings.

Although sometimes the latency of the network is high, it was performing well, even when using the video features. 

It was easy to use for screen sharing or sharing applications. 

It was also easy to use on the phone. It was straightforward. 

The solution is stable.

It's easy to set up.

I can't speak of any shortcomings. It worked fine.

During the COVID crisis, we started using Zoom, which means we started using it about a year ago. 

The product was stable. There were no bugs or glitches. It didn't crash or freeze. The performance was very high.

We didn't experience that much from a scalability point of view. Most of the meetings were team meetings where the number of people connecting was not that high. I cannot verify its ability to scale. We have, however, used it with 20 people at once easily and never ran into issues.

We have previously used Skype at the company as well. We do not use it anymore. We also use Microsoft Teams alongside Zoom. However, the company has established Teams as the standard product now.

The initial setup is very straightforward and simple. 

I had my license and the company also had a license. I'm not sure how affordable it is for a company, however, they do make it very affordable for individual users.

I'm just a customer and an end-users.

I would rate the solution at a nine out of ten. I was pretty happy with its capabilities. I'd say that it's easy to use on any device and very simple in general. Therefore, I'd easily recommend it to others to try.

We primarily use the solution for virtual meetings.

You just need the internet to access it. 

As a user, you can just download it. People can send the link and a person can download it very easily. It offers very easy access.

It's user-friendly. You don't need to be technical in order to use it. 

The user interface is very friendly.

Everything is plugged right into your browser. It's nice and simple.

The solution is very stable.

I've found the scalability to be okay, however, at the same time, it's somewhat limited. 

The dashboard is a bit limited, however, it meets our day-to-day requirements.

Zoom should improve aspects of its security.

I've used the solution for the last three years.

You can only really have 100 users at a time. That said, for us, it's not an issue. It can scale to meet our needs. We wouldn't go beyond that threshold. 

In our company, everyone uses the product, including management. 

I'm not sure if there are plans to increase usage. That would be based on a decision made by corporate.

I've never directly dealt with Zoom technical support. We have our own internal IT team. If we run into problems with anything, we turn to them. Therefore, I can't speak to how helpful Zoom is if customers have issues. 

We have also used Cisco WebEx. We used it about three years ago. My understanding is that WebEx is a bit more secure than Zoom.

The product does not require any installation. It automatically just plugs in, actually. You click on a link and you can start using it.

I'm not sure about the licensing. Our technical team handles these aspects. I can't speak to the exact costs as I don't buy it myself. 

I'm just an end-user.

We are using the latest version of the solution. It's cloud-based and therefore always updated.

I'd recommend the solution to others.

I would rate the solution at a nine out of ten.