Zoom Workplace Business Reviews

We primarily use the solution for virtual meetings.

You just need the internet to access it. 

As a user, you can just download it. People can send the link and a person can download it very easily. It offers very easy access.

It's user-friendly. You don't need to be technical in order to use it. 

The user interface is very friendly.

Everything is plugged right into your browser. It's nice and simple.

The solution is very stable.

I've found the scalability to be okay, however, at the same time, it's somewhat limited. 

The dashboard is a bit limited, however, it meets our day-to-day requirements.

Zoom should improve aspects of its security.

I've used the solution for the last three years.

You can only really have 100 users at a time. That said, for us, it's not an issue. It can scale to meet our needs. We wouldn't go beyond that threshold. 

In our company, everyone uses the product, including management. 

I'm not sure if there are plans to increase usage. That would be based on a decision made by corporate.

I've never directly dealt with Zoom technical support. We have our own internal IT team. If we run into problems with anything, we turn to them. Therefore, I can't speak to how helpful Zoom is if customers have issues. 

We have also used Cisco WebEx. We used it about three years ago. My understanding is that WebEx is a bit more secure than Zoom.

The product does not require any installation. It automatically just plugs in, actually. You click on a link and you can start using it.

I'm not sure about the licensing. Our technical team handles these aspects. I can't speak to the exact costs as I don't buy it myself. 

I'm just an end-user.

We are using the latest version of the solution. It's cloud-based and therefore always updated.

I'd recommend the solution to others.

I would rate the solution at a nine out of ten.

I primarily use Zoom for virtual meetings.

Zoom has great functionality for virtual meetings. It's best in class.

You can create invitation letters for people to join meetings.

It collects statistics that are helpful for showing you details such as who has joined the meeting.

In general, the price could be a little cheaper.

I have been working with Zoom for a couple of years.

We have fewer than 100 users. For us, scalability is great, and we may increase our usage in the future.

I have no experience with support because I have never needed any.

From time to time, we use Microsoft Teams. However, Zoom is the product that I prefer.

The initial setup is quite easy. I have set it up at least ten times in the past six months.

My specialty is hardware but I am able to do the Zoom installation personally.

There is a licensing fee and although the price is fair, it can be a little cheaper. 

This is a product that I like a lot and I'm happy with using it. I would recommend it to others.

I would rate this solution a ten out of ten.

We use Zoom for video conferencing and meetings.

Zoom is easy to use and does not consume very much in terms of resources.

Zoom should continue to add new features to the product. When a new feature is added, I appreciate it.

We have been using Zoom for the past year.

Zoom is a stable solution, unlike Webex, which is not.

At the company we're working with, which is a major financial institution, there are thousands of people using Zoom.

I attend Zoom meetings every morning.

I have not been in contact with Zoom technical support.

I have experience with both Zoom and Webex, and I prefer Zoom.

Webex is what we were using prior to Zoom and although Webex is still used in the organization, my team relies on Zoom. For internal communication, Webex is our primary tool for virtual meetings. Since other companies more often use Zoom, that's what we use to speak with people outside of the company.

Resource-wise, Webex is much heavier and consumes more resources than Zoom. With Webex, my computer sounds loud because the CPU utilization is higher, it gets hotter, and the fan is louder.

Webex is not as stable as Zoom.

The initial setup is simple. You only need to press the Next button on several screens, until it completes.

It began with a meeting request that I had received. When I tried to open my first meeting request, the system asked me if I wanted to install Zoom. I clicked Yes, and then followed the instructions and it was installed.

I installed it myself when I received a meeting request.

I like it when Zoom adds new features. For example, one year ago, we were not able to send emojis. I could not imagine sending an emoji like a heart or a smile. Now, the feature is available and I use it. When new features are introduced, I consider it to be a job well done by the vendor. 

I would rate this solution a ten out of ten.

We use Zoom for video conferencing.

I don't personally use it much anymore because the company, in general, prefers Microsoft Teams. However, we have a behavior and health group that still uses it.

Zoom did everything that we needed it to do.

It would be helpful if Zoom could integrate with our medical systems.

We have been using Zoom since the pandemic began, approximately two years ago.

This is a pretty solid product and we haven't had any problems with it.

The users never call IT support for any help with it.

For day-to-day use, the company generally relies on Microsoft Teams.

The pricing is too high. The cost of the license could be cheaper.

My advice for anybody who is considering Zoom is the try Microsoft Teams first. If ultimately they need to buy Zoom, however, it's a good product.

In summary, this is a good video conferencing solution and although I don't use it much anymore, it worked and did everything that we needed it to.

I would rate this solution a nine out of ten.

We primarily use Zoom for internal communication.

The quality of the calls and usability are good features.

The collaboration features are good.

The cost should be cheaper.

We have been using Zoom for between two and three years.

We use Zoom almost every day and I haven't had any problems with the connection.

For us, scalability has been good. Everyone in the organization uses it and we have approximately 700 people.

The initial setup is quite straightforward.

The licensing fees are quite expensive.

In summary, this is a good product and I think that they are doing well with keeping it up to date in terms of features.

I would rate this solution an eight out of ten.

I primarily use Zoom for webinars and virtual classes.

At the beginning of the pandemic, we started using Zoom for work. After some time, we switched to Microsoft Teams for that purpose. We talk to our providers using Zoom but it is not common.

This is deployed in a Linux environment.

I like the virtual meeting rooms in this product. They are very good and have very nice features.

This is the easiest product to use for videoconferencing.

The interface could use some improvement. I like to see the whole screen and sometimes, it is difficult to hide the speaker's picture or my own picture from the forefront of the Zoom screen.

I have been using Zoom for approximately two years, since 2019.

Zoom is a very stable product.

I did not use another similar product prior to Zoom.

I also use Microsoft Teams. We changed to Teams for work but I still use Zoom here and there.

Downloading and installing Zoom was very easy to do. It did not take a long time.

I use the free version of Zoom that is available for download.

Overall, I really like Zoom and it has everything that we need. The only complaint I have is about the interface.

I would rate this solution a nine out of ten.

I use my Mac to conduct Zoom meetings with those who are interested, which runs on my browser. 

I have come across the run of the mill issues which someone would expect to find with these communication solutions. There are occasional latency, sound and audio quality difficulties. 

The solution is good, but it's not perfect.

A big feature I wish to see would involve the ability to attach documents while conducting a session. 

I have been using Zoom for around a year-and-a-half.

The solution is much better and more reliable than Microsoft Teams or Webex.

I am not the one in charge of the decisions. People, such as recruiters and hiring managers, are the ones who make the decision to conduct a one-on-one meeting. Nowadays, these things are done remotely and the people, at turns, may specify Zoom, Microsoft Teams or Webex. This can vary. I deal with all of these solutions. 

I believe that Zoom is deployed in the cloud.

We provide software as a service.

I rate Zoom around a seven out of ten. 

I use Zoom mainly for meetings with colleagues or speaking with other people in the organization. I also use it to speak with people at my old job.

The most valuable feature is its reliability.

I have had the occasional problem with the connection and stability.

I have had problems with the connection but not very often.

I think that it is scalable. Everything that I have needed it for has been okay.

In this organization, everybody uses it. There are between 40,000 and 50,000 students and approximately 10,000 faculty. It’s a lot of users.

I have not had to contact technical support for anything.

Zoom is definitely easy to set up.

The personal version that I was using is available free of charge. A subscription service is also available.

My advice for anybody who is implementing Zoom is that it seems really straightforward. It's easy to set up and easy to use.

Other than a few connection issues, I haven’t had any problems with it.

I would rate this solution a nine out of ten.

I've used Zoom personally and professionally. We use it for virtual meetings and presentations for management or customers. We use Zoom or Teams for anything that requires a group discussion.

Zoom is nice. It does not consume a lot of internet bandwidth.

I want Zoom to be integrated with virtual or intelligence boards. This would be useful when you are giving lectures.

We've been using Zoom for three or four years.

Zoom is stable. 

We have a maximum of 50 users now.

I used Skype before Zoom.

Zoom is incredibly easy to install. You can download it immediately on a mobile phone or go to the website. You don't need a lot of IT skills to get it running.

Compared to Skype and Teams, Zoom is missing one feature, and that's the ability to call people. In Teams, I can call anyone I want. It's like a telephone. I can do the same on Skype, but I have to send a link in Zoom. They click on the link and contact me. If I'm driving, I can't just click on one of my team in Zoom.

I rate Zoom nine out of 10. It's great software. I would recommend it.

We use the solution for Webex, town hall, chatting and Teams. 

Non-technical support should be improved, such as that involving invoicing. I cannot think of anything offhand to improve regarding services. 

I would like to see avatars included in the next release. 

I have been using Zoom for three years

The solution is stable. 

The solution is easy to set up. 

As Zoom is quite good, I rate it as a ten out of ten.