Zoom Workplace Business Reviews

My primary use is for video conference, for classes for my daughter when she's online, and also when I have to talk with the teacher.

The solution is working very well and it's very simple, easy to use.

One area that can be improved is the chat settings. Perhaps add a feature so you can tag someone when you write something, and that someone be notified that you wrote a message to him or her. I'd like to see more user interface.

I have been using Zoom for two or three years.

The solution is stable.

The solution is scalable. My family is using Zoom.

Previously, I've used the service from Google. I was using Slack and Skype. With my friends, I use WhatsApp for video.

I began using Zoom because I find it very easy to use for multiple persons.

It is very easy to install in just a few minutes.

At work we had a paid account for multiple users and so on, but at home I'm using the light version, the free one.

Zoom works very well and is very stable. I enjoy the fact that it can be used with more than two people, and you can also chat with others during calls.

I would suggest using the solution because it works very well for video conferences.

I'd rate the solution a nine out of ten.

Zoom can be used for virtual meetings.

Zoom is mobile-ready and easy to use.

The security and chat features should improve in Zoom. 

I have been using Zoom for approximately two years.

Zoom is stable. However, in the time I have been using it I have only had trouble connecting to the server once. I think it might have been my internet connection.

On another occasion using my mobile phone on the 4G network, not on Wi-Fi. I had some trouble with the network which caused some issues with Zoom but it was still pretty good.

I have found Zoom to be scalable. It's a very good solution. We have made huge teleconferences with a lot of people, and many video streams. During these pandemic times, I'm amazed at how this technology work and how these video streams work. We are talking about multiple video streams, not just one, not just two, but multiple video streams. This technology is amazing.

We have half the people in our organization using Zoom when we are doing projects.

I have not used technical support.

We are really relying on these technologies. I have used Zoom, Microsoft Teams, and Slack.  They were really critical technologies during this pandemic.

Zoom is easy to install and you can install the client for Zoom on an iPhone or Android phone or PC.

There are paid and free personal accounts for Zoom.

I would recommend this solution to others, there are free accounts that make it useful for anyone.

I rate Zoom a nine out of ten.

We primarily use the solution for virtual meetings. 

The solution is stable.

I have found the product to be scalable. 

The interface is great.

The dashboards are user-friendly. 

Its installation is very straightforward. 

I can't say I have seen areas that were lacking features or needed improvement. I'm overall very happy with the product. 

The pricing of the product could be lowered a bit.

I've been using the solution for a few years. 

The stability is great. The solution offers good reliability. There are no bugs or glitches. It doesn't crash or freeze. 

The scalability of the solution has been good. If a company needs to expand it, it can do so. It's not a problem. 

We have 100 users on the solution currently. 

I've never had to reach out to technical support. I can't speak to how responsive they are, or how helpful.  

I also use Microsoft Teams.

The initial setup is not complex. It's not difficult. It's pretty simple and straightforward and simple. A company shouldn't have any issues with the initial setup. 

The licensing costs could be a bit better.

The solution is cloud-based, meaning we are always on the latest solution. 

I am satisfied with the solution overall.

I'd rate the solution at a solid eight out of ten.

I'm not sure if I would recommend Zoom to others. I'd likely recommend Microsoft Zoom instead.

We use Zoom for a remote session to support the technology that we sell to the customer, team sessions, and presentations in the company.

The most valuable features of Zoom are the very stable video and audio, the quality of the voice is good, and it is very easy to connect to the sessions. This is also the reason why we use Zoom.

I have read some news about Zoom being a little bit insecure, but when we never had any issue with it. They can improve by making the sessions more secure.

There are some occasions when Zoom crashes with the antivirus application, but it is easy to resolve.

I have been using Zoom for approximately one year.

The solution is stable.

I have found the solution to be scalable.

We have 10 people in my organization that is using Zoom. We all use it. We do not plan to increase usage.

We previously used WebEx, but for me, the application is too heavy. We needed to close many applications in Windows before we could use WebEx. We also used Microsoft Teams, which I did not like. I felt that the video and the voice were too slow with a lot of latency.

The installation is simple.

We purchased a license for Zoom.

I would suggest those who might be interested in Zoom try out the demonstrations version. The solution is easy to use.

I rate Zoom a ten out of ten.

It would be great if during presentations participants could go back and look at, for example, PowerPoint slides being presented. This can only be done now by the person sharing the presentation and I wouldn't want to jeopardize that, but if, instead of just displaying the current screen, the system software could make the PowerPoint deck available. That would be useful to individuals that may need clarification on something and would prevent avoidable questions.

The virtual background could be more smoothly integrated with the rest of the software. I don't want to distract people with the clutter in my office, so I pull the screen down and put up the virtual background, so that I have a clean interface, and they can talk to me without being distracted by what's going on in my office. But, when people don't do that, it's distracting to see what's behind them. Getting that better integrated into the program, so that it's a first class citizen and not an appendage that's been glued on, would be a really nice thing.

People should be warned that the virtual backgrounds work much better with a green screen. If you don't have a green screen, virtual backgrounds are really distracting because pieces of people appear and disappear.

I've been using Zoom since the pandemic started. It's actually been a life saving product under the circumstances that were thrust on everybody.

I have used other products like Microsoft Teams and Webex by Cisco. 

My primary use case is for conducting virtual meetings. Sometimes I use it for trainings as well. 

Some of the most valuable features are the performance and ease of use. Also, since everyone knows about and is familiar with Zoom, you don't need to teach them how to use it.

Zoom's user interface could be improved. For example, it could have bigger buttons for elderly people. 

I have been using Zoom for around two years. 

Zoom is stable. 

There are over 1,000 people using Zoom in my organization. 

I have never needed to contact technical support, but I believe their support is good. 

I haven't previously used another virtual meeting solution. 

The installation is very simple. You can do it yourself. 

I implemented this solution myself. 

My organization has a yearly license for Zoom. 

I rate Zoom a nine out of ten. I would definitely recommend it to others. 

I use Zoom for communication.

Overall, Zoom is a good product because we are using it globally, and it is a good way of connecting with everyone globally.

You are able to have 40-50 people or hundreds of people communicating, depending on your contacts.

I find while using Zoom sometimes there is a lot of disturbance while on the call. There is a lot of network issues, and sometimes the screen freezes, and you have no way of figuring out what went wrong. You have to restart the computer all over again, or you lose some of the words that someone was saying during the meeting, such as what the person is trying to say in the midst of that conversation. Additionally, there have been times it has disconnected and was not able to start.

The solution should be more user-friendly. I should not have to reboot and go through these steps to have a solution. I have not seen any internet connection issues. It seems to be automatically right inside the system that is the issue and this is what I have heard. These are all minor issues but they should be taken care of.

I would like to see better architecture from an end-user perspective. it should be easy to use and user-friendly because there are some places that are difficult to find or to navigate. It is difficult to figure out where to go for certain features within the application. If it had better navigation users would get things done faster.

I have been using Zoom for approximately one year.

I have used other solutions, such as Skype.

The annual price of approximately $200 for the solution is reasonable.

Zoom is widely used and it has been better than other solutions, such as Skype.

I rate Zoom an eight out of ten.

We use Zoom for meetings and patients get to see people, such as relatives who are in foreign countries.

We have some long-term care patients and they were able to use Zoom to talk to their relatives without having them come in to visit. This was beneficial during the Covid pandemic.

Zoom is easy to use and does not require much network bandwidth. Additionally, it does not require a lot of configuration which is very good.

It is a very simple product, the client launches well from the web browser, and it doesn't have a large number of features, but it doesn't really require it.

The security of the solution could improve.

I have been using Zoom for approximately three years.

The stability and reliability of the Zoom have been good. However, our systems have good bandwidth and I am not sure how it would operate with low bandwidth.

The scalability of the solution is good.

We have approximately 125 users using the solution in my organization.

I have never needed to contact support.

We have previously used WebEx. We pay for WebEx, but the product seems to be really configuration-heavy. It has better security, but it requires a lot of administrative work on our side. You have to configure a huge amount of ports and sites for the firewall, whereas, in Zoom, you don't have to do that much configuration.

The setup is simple and there is no maintenance required.

We are using the free version of Zoom.

My advice to others wanting to implement this solution is to make sure the ports are open for access.

I rate Zoom a nine out of ten.

I rate Zoom a nine because it's easy to use and setup doesn't require someone with technical knowledge to run it. I guess the interface is pretty intuitive because we haven't had any calls from the users once we opened it up.