Zoom Reviews

My primary use case is for virtual meetings. I have Zoom for personal use. 

The most valuable feature is that it's free. 

Zoom's audio quality could be improved. I feel like Teams is more reliable because sometimes the audio is patchy on Zoom, whereas I've never had a problem with Teams. 

I have been using Zoom for two years. 

Zoom doesn't seem very stable. I have experienced patchy audio quality during calls. 

I only use Zoom for personal purposes. 

I have never contacted technical support. 

I also use Microsoft Teams for meetings because my company pays for the subscription. Teams is more reliable and stable than Zoom. 

The installation just takes a few clicks and you're done. I have an IT background, but it doesn't make a difference. It's very easy. 

I installed Zoom myself. 

Zoom is free. If I had to pay for a subscription, I would just use Teams instead. 

I rate Zoom an eight out of ten. If you're implementing it for personal use, then I recommend Zoom, but if you want to implement a solution for business purposes, I would go for Teams. 

We use Zoom for virtual meetings.

The overall quality of Zoom is very good, it performs well. The interface works well.

Zoom often does fixes or checks the vulnerability of their solution. However, they could increase security.

I have been using Zoom for approximately two years.

Zoom is stable.

We have approximately 100 users using the solution in my organization.

the installation is straightforward, it only takes a few minutes.

I did the implementation of the solution myself. We have one or two engineers that support this soltuion.

We are using the free version of the solution.

I rate Zoom an eight out of ten.

My primary use case is for virtual meetings. 

The most valuable feature is how stable Zoom is. Compared to other collaboration tools, I haven't seen Zoom crash often. Zoom is also better in terms of security. From a usability perspective, a user's perspective, the overall experience of using Zoom is very good. It's a simple, fast, very seamless solution, and pretty lightweight. 

Zoom could be improved by adding more third-party integrations. They should also work on their virtual backgrounds. I think these could be more professional and creative. 

I have been using Zoom for over two years. 

Zoom is very stable. The performance is much better compared to similar collaboration tools. 

I have never directly contacted Zoom's technical support. My organization has a centralized IT team. 

Before switching to Zoom, I used Skype for Business. Skype for Business was very heavy, unstable, and difficult to use. It consumed a lot of memory and the overall experience wasn't very nice. 

As an organization, we sometimes use Microsoft Teams as well, but I always prefer using Zoom. The interface is very simple and elegant. 

The installation was a breeze. 

I implemented through an in-house team. 

There is a license to pay for, but my company takes care of that. I don't actually spend anything. 

There are over 200 people in my organization using Zoom. As for maintenance, there are periodic updates from time to time, but there aren't a lot of operational challenges. It's purely cloud-based, which adds great value, and there are no challenges in maintaining it. 

I would rate Zoom an eight out of ten. I recommend it to anyone who wants to start using it.

My primary use case is for virtual meetings. 

The most valuable feature is that it's easy to use. 

Zoom could be improved by adding more dashboards. 

I have been using Zoom for about three or four years. 

I have never contacted technical support. 

The initial setup was straightforward. 

Zoom is free. 

I have also used Skype. 

I would recommend Zoom to others.

I rate Zoom a nine out of ten because it could be improved by adding more dashboards. 

I'm always in calls through Zoom and other platforms. We use ours and then we use other people's as well. It depends on who sets up the meeting. It's really for client meetings and management meetings or board meetings. Anything that is not in-person we typically will use Zoom for.

The solution is stable.

It's easy to use and at this point, it's certainly ubiquitous. It's everywhere. Everyone seems to have experience with it.

The solution is scalable. 

It's secure enough.

In terms of connectivity, we've had issues, specifically this week. There were several instances where we couldn't connect into a meeting just on video and then couldn't even dial-in. Something was not working. It was like that for a good two days the last time it happened. We had to work around the issue.

From a professional use point of view, it really just needs to work more solidly. It's not more features that they need. Rather, they could increase the stability and solve some of the sync problems they have with video and audio.

I've used Zoom for probably about five years at this point.

There are a few stability problems. For example, occasionally, there's a sync problem between the video and the audio.

The scalability is good. It's pretty solid. I understand how complex these things are on the back end. I haven't seen it fail due to too many people being on it. 

Everyone uses it. It's quite extensively used. We have about 100 people in our organization that leverage it regularly.

I've never contacted technical support. When we have had connectivity issues, I report them. Every time it didn't connect, I would send a message to let them understand the frequency of the issue.

I also use Teams to a certain degree.

Even with Teams coming on as strongly as it is, Zoom is still the standard. What I'll often hear people say is, "on Zoom, I can do this. How do I do it here?" Zoom sets the standard for a lot of platforms. 

I work for a private equity firm and they're very concerned about security. For a while, we used WebEx due to the fact that it was secure. However, they were just were so far behind and there were problems with that. In the end, more often than not, you'd almost expect problems with the WebEx side. Zoom was better in that regard. Zoom is able to actually encrypt the meetings from end-to-end, point-to-point.

I don't handle anything related to costs or licensing. I don't know what the actual pricing is on the product.

I work as a consultant for a private equity firm. I'm just a customer and an end-user.

I'm up to date with the latest version at the moment.

For the most part, the solution just works. However, when it doesn't work, it really doesn't work.

A lot of people are finding success with Microsoft Teams. If a company already has Teams, if they're at a certain subscription level within Microsoft, they get Teams for free. If they're a company that has enough scale, then Teams will just come along with their subscription. Teams works well enough and has other factors and features from a collaboration standpoint. That makes it pretty compelling.

That being said, what I'd recommend is if people are a Microsoft house and they have a certain level of their subscription before they invest in Zoom, see if they can't address their needs with Teams, otherwise, they might be spending money where they don't need to.

I would rate the solution at a six out of ten.

I primarily use Zoom for virtual meetings with clients. I don't have Zoom installed, so I have to join through the web. I only use the browser version. 

Zoom is useful for virtual meetings. 

Zoom could be improved by making it easier to join meetings. It can be a bit confusing because sometimes you need meeting IDs and logins, sometimes you don't. 

I have been using Zoom for about two years. 

I've had no issues with Zoom. It has been stable. 

I have never contacted technical support. 

There are no licenses or subscriptions. Zoom is free. 

I would rate Zoom an eight out of ten. 

We primarily use the solution to conferencing for meetings. We simply use it for video conferences. 

I really like its ability to handle large meetings. Zoom has is the capability to support many individuals in one meeting at a time. With Teams, we are limited to 250 users and Zoom allows us to add more people than that to the meeting.

The interface is very intuitive. It's very easy to use. 

It's a great tool. The product has great sound and video quality.

The installation process is very simple.

I don't use the solution very often. Therefore, I can't speak to dealing with any missing features.

In the free version, you are restricted to just 40-minute meetings, however, it is free, and therefore you can't ask for too much. It's still okay.

It would be nice if they could add collaboration tools. With Microsoft Teams, for example, you can work directly on a document when you are on a call. It would be nice if you could do something similar on Zoom.

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the quality is good.

The solution can scale in the sense that you can add many people to one call. It's better than, for example, Microsoft Teams. 

I've never dealt with technical support. I haven't had any reason to contact that. Therefore, I cannot speak to how helpful or responsive they would be.

Our office use is using Microsoft Teams.

Zoom works better for when you need many people in one meeting. 

The only reason we use Teams instead of Zoom is we have Microsoft in our business and we have to use it.

The initial setup is very simple and straightforward. It's not overly complex or difficult. To deploy the solution takes one or two minutes. The package is very small. The software download is 10 or 20 minutes or something like that. It is a very short time.

We don't pay for licenses. When our clients are using Zoom, we must use the free version.

I'm not sure how much the paid version costs.

We are just a Zoom customer and end-user.

Last week, I updated the solution, and therefore am on the latest version of the product. However, I don't know the exact version number I am now on.

During the pandemic, we really did use Zoom a lot. 

It's very easy to use. It is very stable. It has good quality. You can use it with any device. It's a great tool. I've had a great experience with it overall. 

I would rate it at a nine out of ten. 

I use Zoom for virtual meetings.

Zoom has good integration and allows users to adjust the video image, other solutions I have used do not have this feature.

I have been using Zoom for approximately two years.

Zoom is a stable solution.

I have found Zoom to be scalable.

We have approximately 30 people using this solution in our organization.

I have not needed to contact the support because I have not had an issue.

I have previously used Microsoft Teams.

The installation is straightforward and did not take a lot of time.

We are on an annual license for the solution. The price of the solution could be less expensive.

I rate Zoom a ten out of ten.