monday.com Reviews

We're a virtual events company that provides custom events for colleges and universities, employers, non-profits, associations, consortiums, and more. 

We use this product for project management of sales leads, marketing, social media promotion, and event setup and implementation. 

Monday helps us to track varying stages within each area and move event projects from stage to stage beginning with a new lead all of the way through the event day. Monday is also useful for tracking tasks that are associated with each event.

Monday has given us a process around how we manage sales leads, marketing, social media promotion, and event setup and implementation. 

Prior to using Monday, we were using cumbersome Excel spreadsheets to track this information. Monday has made everything easy. With the click of a button, anyone on a board can see updates and status changes to sales leads or event tasks and projects in real time. The interface is very user-friendly, and it was easy to get everyone on board (even our less tech-savvy users). 

I like how easily you can add items and move items between boards. 

It is great that everything can be color-coded and that you can update pre-defined types of items and statuses within varying categories. 

I also like how you can trigger notifications and reminders automatically when different statuses are changed or updated. 

It makes it easy to move projects along from different stages or from department to department within the organization. 

Monday has been really key in helping us to manage events and properly track all of the steps along the way.

Sometimes, I had difficulty moving items from board to board and would have to move them twice to get them to successfully move. 

We have an older email system with Outlook (2012) so we are not able to have our email synced to the site. This makes it manual for us to track email communications that go along with the sales leads.

The statuses on the boards don't copy over when I move an item to a new board and that category was not previously on the board. This makes more work as I have to go in and manually add those categories to the board using the proper colors and labels.  

We began using this product in June of 2020.

My impressions of the stability are positive.

My impression of the scalability is positive.

We did not use a different product. We used MS Excel.

The initial setup was straightforward. 

We handled the setup in-house.

I work in multiple areas in design, consulting, and managing health businesses, and enjoy my environments being diverse across the board. 

I often will add my clients as guests and sometimes also as collaborators. I am often remote and not office based so having a tool that has a well-functioning app is integral to retaining me as a customer and the clients usually say they love the easy app also. 

I am also a visual/design-motivated person so the aesthetics and UX side of a tool is integral also. 

Monday.com has really improved the professional presentation of information and the ability for me to be able to facilitate transparency on the progress of a variety of jobs. 

I also use it for personal use with budgeting and helping me with day-to-day life as the deadlines functions keep me on track. 

The kanban tool is great when working with teams. My personal subscription when shared has usually resulted in clients signing up themselves as it is so user-friendly. Obviously, it's well developed and tested prior to release.

I have really appreciated the many features of Monday.com. The most valuable are usually the ones I repeatedly use time and time and time again. 

I really really like the sort by name or dates functions as they toggle and make being able to offer super-quick organization a breeze, especially when client-facing. 

The ability to have timeline and calendar views is simply magnificent - they really help too especially when partnered with the useful alarms functions to remind us when stuff needs to happen.

I have never not found a feature I want. Monday.com is intuitive to use, and color coding and groups make tracking tasks a breeze. The calendar and Kanban features are aces. Being able to store files in tasks also makes organizing and finding large volumes of information so easy, especially over time.

The phone app is awesome and any clients I have ever added to my boards have gone on to subscribe themselves following access. 

I have tried other tools since first subscribing but have always ended up coming back to Monday. Who thought you could ever love Mondays so much?

We've used the solution for several years.

I'm very positive in regard to the stability.

I'm very positive about the scalability. 

We've never needed support.

Positive

I did not use a different solution previously.

The initial setup was easy.

We handled the setup in-house.

I do find the pricing a little expensive.

This is one of the primary services that we use daily. 

We use it to organize our new customer requests to tell us where they are in the application process. 

Any issues we have with our other systems can be monitored through this. 

It lets the user update where they are in the process and also what needs to be done still. 

It allows us to monitor communications about customer inquiries and what stage they are at. It is helpful in allowing us to communicate efficiently with other teams in the business. 

This is a great way to see what has been done and what needs to be done on any issue that we enter. It will automatically notify the correct person which helps remove a step in the process for the user and saves time. 

We use it for customer requests to show us what we may still need for the customer and allows us to monitor where they are in the application process easier. 

It lets us organize tasks between us and teams that are not in our immediate facility so that all parties know where the task is in the process. 

The feature that I find most valuable is the personalization of the pages. This allows us to decide what is needed for each page and section. 

The automation makes moving items around the boards easier and saves us time. 

The automatic notification saves the user time by removing a step in the process. 

It provides a section for anything you may need to add to each board and enough options to use. 

The filters on each board help to narrow down exactly what we are trying to look at at that very moment.

I have not found many things that need to be improved. The biggest thing that I have seen is that the automatic animations are sometimes delayed or slower. If the user is moving too many things at one time the automatic animations may not work at all causing the user to manually move the items between sections on the board. This is not a big issue at all as it just causes the user to have an additional step in the process. All other functions seem to work well and it is easy to navigate. 

The primary use case of this solution is for organization and accessibility of information.  We work in appliance repair and order parts, send bills, and have general information all employees need to access. With our parts table, everyone in the office can easily see where a part was ordered, if it was ordered, if it is in and can be set up to go back out, or if the part is back-ordered. This helps our parts department communicate with the rest of the office without having to actually talk to them. 

With our parts table, everyone in the office can easily see where a part was ordered, if it was ordered, if it is in and can be set up to go back out, or if the part is back-ordered. This helps our parts department communicate with the rest of the office without having to actually talk to them. We have general employee information organized on boards, and our truck fleet information. It also helps with being able to access this information from work or home.  We also have a payment board we can mark when we get paid by vendors.

The features I found most valuable are the Kanban boards. You can communicate with the rest of the office with comments and organize the information by categories and it will automatically send them that way when you choose that category. 

Who doesn’t love sending your co-workers GIFs in the comments section of the board? We can also make side tables to assign and create a special table for a certain group of people all based on the main table. We are a small business so it really helps us stay organized.

There is a feature I think should be included in the next release. A message center that is similar to texting or Facebook Messenger would be useful. That way, you could communicate with people in the office without having to comment on a specific board. We have people who work from home and would be an easy way for them to communicate with everyone without pulling out their phones to message. I can’t really think of anything else. We are a small business so it works great for everything we need it to. It has helped out our organization greatly. 

I've used the solution for a year.

The stability is good.

The scalability is good.

We haven’t used technical support.

Positive

We did not previously use a different solution.

The initial setup is easy.

We did not implement it through a vendor.

If you have more than ten people, it will cost more.

We did not look into other options.

Tracking my projects as well as seeing other colleagues' keeping track of different data points such as owner, project costs, types of projects, and adding subitems based on the phase each project is currently in has been the main use case for our organization. 

We also move all completed projects to another board to keep track of our revenue. 

Another board that we use internally is to update our vacation and travel calendar. It's useful due to the fact that you get to see everyone's travel schedule in various formats such as table, timeline, and calendar view.

The solution offers better tracking of the status of multiple projects, passing the baton between individuals, etc. 

It's super user-friendly and there are almost no learning curves when we first started using the platform. 

A modernized look and feel is always a plus. 

The website also functions very fast and I'm also happy with the mobile app version they provide. 

It's also super easy to use and update on your phone. I'd recommend using this for any companies out there. 

Pretty much everything is customizable and easily editable.

The notes/comments section is helpful. It's visible to everyone. Everyone can upload files and random notes relevant to each project. I've been using the notes and comments section a lot, just so that if someone else gets looped into the project but is too lazy to read through the long email thread, they can simply go to this internal note section and download necessary and important files and understand the scope of each project without having to ask your colleagues. It's also good to jot down any information you may need.

There was one time that I had used CTRL + C to copy one of the text fields, and accidentally pasted it into all other rows/projects. I know there is an "undo" button you can click on for a few seconds, however, it would be helpful if you could undo it even after it's been a few minutes/hours. There is a functionality where you can download an older version/history, however, I needed to re-update that specific column manually - which was a pain. Other than that, everything else has been pretty good so far.

I've used the solution for more than two years.

The stability is pretty good. It's a pretty big company with a dedicated team troubleshooting all the time.

The scalability is pretty good. I wish there was an example of scalability.

I have no experience with technical support.

Neutral

We used to use SmartSheets, however, there is a lack of features and an old look and feel.

The setup is very user-friendly and straightforward.

We did the setup in-house.

I'm not sure about what our ROI would be.

I wasn't involved in the decision-making process.

I wasn't involved in the decision-making process.

We are an engineering firm. We utilize Monday.com to manage all our projects and our billing as well as our proposals, paid-time-off benefits, and anything that has to do with the coordination of a project from beginning to end.  

It would be very questionable as to whether or not our firm would be where it is today without the utilization of Monday.com. We have customized it to the point where every process runs seamlessly throughout the day, throughout each project, and on all boards that we created. 

The most valuable feature of Monday.com is the ability we have to customize it to suit all of our needs. 

Our IT director has created boards that talk to each other which allows the project management process to successfully create all phases of a project, and show all work done on each project, including when and how much we billed according to how much work has been completed.  

We can glance at a board to see which engineer worked on a project when our clients contact us with the need to speak with the engineer on a specific discipline.

We would love it if the system could communicate with our accounting system, QuickBooks. I keep track of my invoice dates in Monday but then I have to go to Quickbooks to backdate the date of the Invoice to match Monday, for each invoice.  

I've used the solution for approximately two and a half years.

We did not use another solution. We started out using Monday.com.

It's worth it! It will change your workflow for the better.

I cannot remember if we evaluated other options at the time.

Monday.com allows you to easily manage and plan all your projects and tasks easily and efficiently. It has endless features you can adapt to your requirements.

From daily task management features to managing donor reports, and publication deadlines, it covers all features to make your daily work easier, more efficient, and professional. We even manage our dispatch records and meeting follow-ups on Monday.com.

This is very useful for non-profit organizations whose work spreads over large project constituents and various thematic areas. 

This has helped my organization to manage our tasks and deadlines very efficiently. 

We use this to plan our online social media content on different platforms. It is easy to review and finalize. We even upload pictures and related media on the platform to review and finalize them.

We do record our meeting and discussion follow-ups. This helps us to assign specific staff and officials with deadlines for the tasks.

This is a great tool for planners. We have our individual work plans and leave registers online.

I found the task management features as the most useful and necessary.

Task management is very crucial to get things done as per the work plans. This lets us fulfill our goals and milestones for various projects and activities. It is transparent and is available to view and review by all the team members of the organization. The team members can come in and comment, suggest and review anything by tagging them in the update field. 

All kinds of media can be uploaded online for review and feedback. We have specific deadlines and notification features to let the member know of their upcoming task deadlines in advance.

While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management.

For instance, a non-profit might want to use the platform to fully manage their project information and database without a need to go for another platform or system. This feature should include all basic and advanced features of project management.

Another feature could be to have grant management features. If an organization wants to generate a report on how much they have spent on certain projects, it should easily be able to do from the platform dashboard without much hassle.

I have been using this solution for over four years now.

I didn't experience any outages on the platform that affected my efficiency. It has required infrastructures to cater to growing numbers of clients very efficiently and effectively.

Since the solution is based in the cloud with multiple geo-location of its servers, I feel it has already built a required infrastructure to serve the growing number of demands for their platform. 

Technical support is prompt and efficient. They resolve any issues related to their platform.

Positive

We had some other platforms which were not so user-friendly and efficient. 

It was very easy and straightforward to set up with good support service. 

We did the setup on our own.

We are using it daily for the tasks and I can confidently say this has helped us in our daily task management.

This is a professional platform with loads of features and functions. Therefore, it would come with a cost. I would say it would be worth our investments as this would really enhance your organizational goals and efficiency.

We did evaluate, use, and then only chose Monday.com for our daily use.

I would recommend the product to all those who are looking for easy and efficient system to manage their tasks, plans and program deadlines.

Working remotely, our team uses Monday to keep track of assignment due dates as well as to share files with each other and notify others when files are available. 

I also create personal boards to help me keep track of my own individual work. The many different ways to organize boards, either for the whole team or just for me, have been a very efficient way to keep track of work, as well as a centralized place for team communication. 

The setup also provides an easy way to follow up with unfinished work. 

Monday is like a to-do list combined with a bulletin board and an inbox. 

The due date reminders are helpful, and being able to pass along assignments to each other via Monday is much simpler than continuous emails. 

It's a clean way to keep track of conversation threads, as well as post general status updates on projects that involve other team members without disrupting their work by sending out another email. 

I've definitely felt better organized and more prepared after moving from my own organizing system to Monday. 

The way it allows our team to communicate with each other and keep each other up to date on many ongoing assignments at once through comments and the subitems feature is very helpful. 

The somewhat recent addition of being able to post due dates in the comments so that the assignment can be passed through multiple people has also been helpful. I liked the subitems feature, but this has proved to be a cleaner way to assign work, and we are less likely to overlook an assignment when it is assigned directly to us, rather than when it is assigned via a collapsable subitem. 

A more personalized dashboard displaying each account's unfinished assignments would be helpful (or if this feature is already available, making it easier to access; my homepage just displays the inbox right now). 

One downside right now is that staying up to date on everything mostly requires going through each board regularly to check assignments. Having Monday display those assignments outright on the dashboard would help ensure that everyone is up to date on their work. If this feature is already available, I'm not sure how to access it. 

I've used the solution for a little over two years.