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User
May 9, 2022
Great features, various views, and a helpful kanban tool
Pros and Cons
  • "I really really like the sort by name or dates functions as they toggle and make being able to offer super-quick organization a breeze, especially when client-facing."
  • "Who thought you could ever love Mondays so much?"
  • "I have never not found a feature I want."

What is our primary use case?

I work in multiple areas in design, consulting, and managing health businesses, and enjoy my environments being diverse across the board. 

I often will add my clients as guests and sometimes also as collaborators. I am often remote and not office based so having a tool that has a well-functioning app is integral to retaining me as a customer and the clients usually say they love the easy app also. 

I am also a visual/design-motivated person so the aesthetics and UX side of a tool is integral also. 

How has it helped my organization?

Monday.com has really improved the professional presentation of information and the ability for me to be able to facilitate transparency on the progress of a variety of jobs. 

I also use it for personal use with budgeting and helping me with day-to-day life as the deadlines functions keep me on track. 

The kanban tool is great when working with teams. My personal subscription when shared has usually resulted in clients signing up themselves as it is so user-friendly. Obviously, it's well developed and tested prior to release.

What is most valuable?

I have really appreciated the many features of Monday.com. The most valuable are usually the ones I repeatedly use time and time and time again. 

I really really like the sort by name or dates functions as they toggle and make being able to offer super-quick organization a breeze, especially when client-facing. 

The ability to have timeline and calendar views is simply magnificent - they really help too especially when partnered with the useful alarms functions to remind us when stuff needs to happen.

What needs improvement?

I have never not found a feature I want. Monday.com is intuitive to use, and color coding and groups make tracking tasks a breeze. The calendar and Kanban features are aces. Being able to store files in tasks also makes organizing and finding large volumes of information so easy, especially over time.

The phone app is awesome and any clients I have ever added to my boards have gone on to subscribe themselves following access. 

I have tried other tools since first subscribing but have always ended up coming back to Monday. Who thought you could ever love Mondays so much?

Buyer's Guide
monday.com
April 2026
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,287 professionals have used our research since 2012.

For how long have I used the solution?

We've used the solution for several years.

What do I think about the stability of the solution?

I'm very positive in regard to the stability.

What do I think about the scalability of the solution?

I'm very positive about the scalability. 

How are customer service and support?

We've never needed support.

Which solution did I use previously and why did I switch?

I did not use a different solution previously.

How was the initial setup?

The initial setup was easy.

What about the implementation team?

We handled the setup in-house.

What's my experience with pricing, setup cost, and licensing?

I do find the pricing a little expensive.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850964 - PeerSpot reviewer
Billing at Bilder Appliance Repair
User
May 9, 2022
Great kanban boards, useful for housing project information, and has GIF sharing capabilities
Pros and Cons
  • "The features I found most valuable are the Kanban boards."
  • "We are a small business so it really helps us stay organized."
  • "A message center that is similar to texting or Facebook Messenger would be useful."
  • "There is a feature I think should be included in the next release."

What is our primary use case?

The primary use case of this solution is for organization and accessibility of information.  We work in appliance repair and order parts, send bills, and have general information all employees need to access. With our parts table, everyone in the office can easily see where a part was ordered, if it was ordered, if it is in and can be set up to go back out, or if the part is back-ordered. This helps our parts department communicate with the rest of the office without having to actually talk to them. 

How has it helped my organization?

With our parts table, everyone in the office can easily see where a part was ordered, if it was ordered, if it is in and can be set up to go back out, or if the part is back-ordered. This helps our parts department communicate with the rest of the office without having to actually talk to them. We have general employee information organized on boards, and our truck fleet information. It also helps with being able to access this information from work or home.  We also have a payment board we can mark when we get paid by vendors.

What is most valuable?

The features I found most valuable are the Kanban boards. You can communicate with the rest of the office with comments and organize the information by categories and it will automatically send them that way when you choose that category. 

Who doesn’t love sending your co-workers GIFs in the comments section of the board? We can also make side tables to assign and create a special table for a certain group of people all based on the main table. We are a small business so it really helps us stay organized.

What needs improvement?

There is a feature I think should be included in the next release. A message center that is similar to texting or Facebook Messenger would be useful. That way, you could communicate with people in the office without having to comment on a specific board. We have people who work from home and would be an easy way for them to communicate with everyone without pulling out their phones to message. I can’t really think of anything else. We are a small business so it works great for everything we need it to. It has helped out our organization greatly. 

For how long have I used the solution?

I've used the solution for a year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

We haven’t used technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We did not implement it through a vendor.

What's my experience with pricing, setup cost, and licensing?

If you have more than ten people, it will cost more.

Which other solutions did I evaluate?

We did not look into other options.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
monday.com
April 2026
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,287 professionals have used our research since 2012.
reviewer1853904 - PeerSpot reviewer
Business Analyst at Strop
User
May 9, 2022
User-friendly and modern looking with helpful notes/comments capabilities
Pros and Cons
  • "Pretty much everything is customizable and easily editable."
  • "The solution offers better tracking of the status of multiple projects, passing the baton between individuals, etc., it is super user-friendly with almost no learning curves, has a modernized look and feel, functions very fast, and the mobile app is also super easy to use and update on your phone."
  • "There was one time that I had used CTRL + C to copy one of the text fields, and accidentally pasted it into all other rows/projects. I know there is an "undo" button you can click on for a few seconds, however, it would be helpful if you could undo it even after it's been a few minutes/hours."
  • "There was one time that I had used CTRL + C to copy one of the text fields, and accidentally pasted it into all other rows/projects."

What is our primary use case?

Tracking my projects as well as seeing other colleagues' keeping track of different data points such as owner, project costs, types of projects, and adding subitems based on the phase each project is currently in has been the main use case for our organization. 

We also move all completed projects to another board to keep track of our revenue. 

Another board that we use internally is to update our vacation and travel calendar. It's useful due to the fact that you get to see everyone's travel schedule in various formats such as table, timeline, and calendar view.

How has it helped my organization?

The solution offers better tracking of the status of multiple projects, passing the baton between individuals, etc. 

It's super user-friendly and there are almost no learning curves when we first started using the platform. 

A modernized look and feel is always a plus. 

The website also functions very fast and I'm also happy with the mobile app version they provide. 

It's also super easy to use and update on your phone. I'd recommend using this for any companies out there. 

Pretty much everything is customizable and easily editable.

What is most valuable?

The notes/comments section is helpful. It's visible to everyone. Everyone can upload files and random notes relevant to each project. I've been using the notes and comments section a lot, just so that if someone else gets looped into the project but is too lazy to read through the long email thread, they can simply go to this internal note section and download necessary and important files and understand the scope of each project without having to ask your colleagues. It's also good to jot down any information you may need.

What needs improvement?

There was one time that I had used CTRL + C to copy one of the text fields, and accidentally pasted it into all other rows/projects. I know there is an "undo" button you can click on for a few seconds, however, it would be helpful if you could undo it even after it's been a few minutes/hours. There is a functionality where you can download an older version/history, however, I needed to re-update that specific column manually - which was a pain. Other than that, everything else has been pretty good so far.

For how long have I used the solution?

I've used the solution for more than two years.

What do I think about the stability of the solution?

The stability is pretty good. It's a pretty big company with a dedicated team troubleshooting all the time.

What do I think about the scalability of the solution?

The scalability is pretty good. I wish there was an example of scalability.

How are customer service and support?

I have no experience with technical support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used to use SmartSheets, however, there is a lack of features and an old look and feel.

How was the initial setup?

The setup is very user-friendly and straightforward.

What about the implementation team?

We did the setup in-house.

What was our ROI?

I'm not sure about what our ROI would be.

What's my experience with pricing, setup cost, and licensing?

I wasn't involved in the decision-making process.

Which other solutions did I evaluate?

I wasn't involved in the decision-making process.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850733 - PeerSpot reviewer
Administrative Office Coordinator at Sutton Eldridge Engineering, LLC
User
May 6, 2022
Customizable with flexible boards and seamless processes
Pros and Cons
  • "The most valuable feature of Monday.com is the ability we have to customize it to suit all of our needs."
  • "It would be very questionable as to whether or not our firm would be where it is today without the utilization of Monday.com."
  • "We would love it if the system could communicate with our accounting system, QuickBooks."
  • "We would love it if the system could communicate with our accounting system, QuickBooks."

What is our primary use case?

We are an engineering firm. We utilize Monday.com to manage all our projects and our billing as well as our proposals, paid-time-off benefits, and anything that has to do with the coordination of a project from beginning to end.  

How has it helped my organization?

It would be very questionable as to whether or not our firm would be where it is today without the utilization of Monday.com. We have customized it to the point where every process runs seamlessly throughout the day, throughout each project, and on all boards that we created. 

What is most valuable?

The most valuable feature of Monday.com is the ability we have to customize it to suit all of our needs. 

Our IT director has created boards that talk to each other which allows the project management process to successfully create all phases of a project, and show all work done on each project, including when and how much we billed according to how much work has been completed.  

We can glance at a board to see which engineer worked on a project when our clients contact us with the need to speak with the engineer on a specific discipline.

What needs improvement?

We would love it if the system could communicate with our accounting system, QuickBooks. I keep track of my invoice dates in Monday but then I have to go to Quickbooks to backdate the date of the Invoice to match Monday, for each invoice.  

For how long have I used the solution?

I've used the solution for approximately two and a half years.

Which solution did I use previously and why did I switch?

We did not use another solution. We started out using Monday.com.

What's my experience with pricing, setup cost, and licensing?

It's worth it! It will change your workflow for the better.

Which other solutions did I evaluate?

I cannot remember if we evaluated other options at the time.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850994 - PeerSpot reviewer
Communications Manager at The Bhutan Foundation
User
May 6, 2022
Great task management features with easy commenting and simple uploading capabilities
Pros and Cons
  • "I found the task management features as the most useful and necessary."
  • "Monday.com allows you to easily manage and plan all your projects and tasks easily and efficiently."
  • "While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management."
  • "While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management."

What is our primary use case?

Monday.com allows you to easily manage and plan all your projects and tasks easily and efficiently. It has endless features you can adapt to your requirements.

From daily task management features to managing donor reports, and publication deadlines, it covers all features to make your daily work easier, more efficient, and professional. We even manage our dispatch records and meeting follow-ups on Monday.com.

This is very useful for non-profit organizations whose work spreads over large project constituents and various thematic areas. 

How has it helped my organization?

This has helped my organization to manage our tasks and deadlines very efficiently. 

We use this to plan our online social media content on different platforms. It is easy to review and finalize. We even upload pictures and related media on the platform to review and finalize them.

We do record our meeting and discussion follow-ups. This helps us to assign specific staff and officials with deadlines for the tasks.

This is a great tool for planners. We have our individual work plans and leave registers online.

What is most valuable?

I found the task management features as the most useful and necessary.

Task management is very crucial to get things done as per the work plans. This lets us fulfill our goals and milestones for various projects and activities. It is transparent and is available to view and review by all the team members of the organization. The team members can come in and comment, suggest and review anything by tagging them in the update field. 

All kinds of media can be uploaded online for review and feedback. We have specific deadlines and notification features to let the member know of their upcoming task deadlines in advance.

What needs improvement?

While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management.

For instance, a non-profit might want to use the platform to fully manage their project information and database without a need to go for another platform or system. This feature should include all basic and advanced features of project management.

Another feature could be to have grant management features. If an organization wants to generate a report on how much they have spent on certain projects, it should easily be able to do from the platform dashboard without much hassle.

For how long have I used the solution?

I have been using this solution for over four years now.

What do I think about the stability of the solution?

I didn't experience any outages on the platform that affected my efficiency. It has required infrastructures to cater to growing numbers of clients very efficiently and effectively.

What do I think about the scalability of the solution?

Since the solution is based in the cloud with multiple geo-location of its servers, I feel it has already built a required infrastructure to serve the growing number of demands for their platform. 

How are customer service and support?

Technical support is prompt and efficient. They resolve any issues related to their platform.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had some other platforms which were not so user-friendly and efficient. 

How was the initial setup?

It was very easy and straightforward to set up with good support service. 

What about the implementation team?

We did the setup on our own.

What was our ROI?

We are using it daily for the tasks and I can confidently say this has helped us in our daily task management.

What's my experience with pricing, setup cost, and licensing?

This is a professional platform with loads of features and functions. Therefore, it would come with a cost. I would say it would be worth our investments as this would really enhance your organizational goals and efficiency.

Which other solutions did I evaluate?

We did evaluate, use, and then only chose Monday.com for our daily use.

What other advice do I have?

I would recommend the product to all those who are looking for easy and efficient system to manage their tasks, plans and program deadlines.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851507 - PeerSpot reviewer
Publicity Assistant at Harvest House Publishers
User
May 5, 2022
Greta due date reminders and communication threads with helpful personal boards
Pros and Cons
  • "The way it allows our team to communicate with each other and keep each other up to date on many ongoing assignments at once through comments and the subitems feature is very helpful."
  • "The many different ways to organize boards, either for the whole team or just for me, have been a very efficient way to keep track of work, as well as a centralized place for team communication."
  • "A more personalized dashboard displaying each account's unfinished assignments would be helpful."
  • "A more personalized dashboard displaying each account's unfinished assignments would be helpful (or if this feature is already available, making it easier to access; my homepage just displays the inbox right now)."

What is our primary use case?

Working remotely, our team uses Monday to keep track of assignment due dates as well as to share files with each other and notify others when files are available. 

I also create personal boards to help me keep track of my own individual work. The many different ways to organize boards, either for the whole team or just for me, have been a very efficient way to keep track of work, as well as a centralized place for team communication. 

The setup also provides an easy way to follow up with unfinished work. 

How has it helped my organization?

Monday is like a to-do list combined with a bulletin board and an inbox. 

The due date reminders are helpful, and being able to pass along assignments to each other via Monday is much simpler than continuous emails. 

It's a clean way to keep track of conversation threads, as well as post general status updates on projects that involve other team members without disrupting their work by sending out another email. 

I've definitely felt better organized and more prepared after moving from my own organizing system to Monday. 

What is most valuable?

The way it allows our team to communicate with each other and keep each other up to date on many ongoing assignments at once through comments and the subitems feature is very helpful. 

The somewhat recent addition of being able to post due dates in the comments so that the assignment can be passed through multiple people has also been helpful. I liked the subitems feature, but this has proved to be a cleaner way to assign work, and we are less likely to overlook an assignment when it is assigned directly to us, rather than when it is assigned via a collapsable subitem. 

What needs improvement?

A more personalized dashboard displaying each account's unfinished assignments would be helpful (or if this feature is already available, making it easier to access; my homepage just displays the inbox right now). 

One downside right now is that staying up to date on everything mostly requires going through each board regularly to check assignments. Having Monday display those assignments outright on the dashboard would help ensure that everyone is up to date on their work. If this feature is already available, I'm not sure how to access it. 

For how long have I used the solution?

I've used the solution for a little over two years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1852122 - PeerSpot reviewer
Project Excellence Consultant at Leaderology
User
May 5, 2022
Great chat functionality with helpful forms and templates
Pros and Cons
  • "I use the templates function to create standard templates for my project plans that I can easily duplicate and disperse organizationally."
  • "Monday.com has increased transparency and visibility and also helps me keep track of all my projects and stakeholders."
  • "I would love to be able to hide rows visibility. Currently, this is only available for columns."
  • "I would love to be able to hide rows visibility. Currently, this is only available for columns."

What is our primary use case?

I am a project manager in a leadership consulting organization. My role includes managing our leadership development programs and keeping all stakeholders looped in and appraised of my progress. It is a fast-paced environment and Monday.com helps me stay on track with all my projects and tasks. 

I use the software to manage long term and short term projects, track project expenses and keep my account manager informed of my progress. I also invite key stakeholders as guests to the project plans. Monday.com makes it easy for me to maintain visibility into my progress.

How has it helped my organization?

Monday.com has increased transparency and visibility and also helps me keep track of all my projects and stakeholders. 

When I have multiple projects that are long-term, Monday.com's automations help me remember when I have a task or item due. 

They have also helped me manage my stakeholders better. By inviting my stakeholders to my project plans, they are up to date on the progress. 

As a team, we use Monday.com to communicate, tag one another in updates, and ensure everyone is up to speed. We also use the software to track project expenses.

What is most valuable?

The automation has been helpful in allowing me to automate my projects. I also use the dashboard and Gantt views frequently to track data and to track my projects. 

I appreciate the chat function as well and use it to keep my project team members looped in to any project changes. 

I use the templates function to create standard templates for my project plans that I can easily duplicate and disperse organizationally. 

Another feature I have begun using is the forms linked to Monday.com. I appreciate that I can capture the data and it automatically links to a board.

What needs improvement?

I would love to be able to hide rows visibility. Currently, this is only available for columns. 

An additional feature I am interested in is the reporting on the forms. I'd like to see options for report templates based on the Monday.com forms. I occasionally use Monday.com to generate survey responses, and want a cleaner report template to share with them. 

Other than that, I don't have any other ideas of areas that Monday.com could improve. They do a wonderful job!

For how long have I used the solution?

I've used the solution for 2.5 years.

Which solution did I use previously and why did I switch?

I did not use a different solution.

Which other solutions did I evaluate?

I was not part of the selection process.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1852134 - PeerSpot reviewer
Education Coordinator at Turnip Green Creative Reuse
User
May 5, 2022
Great integrations, customization capabilities, and excellent collaboration features
Pros and Cons
  • "I love being able to "check off" a task by changing its status to "done." It also disappears off the list when you complete it."
  • "It has drastically helped me to get organized in the office and for personal to-do lists as well."
  • "Monday.com has tons of features and capabilities. However, you’ll need to upgrade your plan to actually benefit the most from these tools."
  • "Monday.com has tons of features and capabilities. However, you’ll need to upgrade your plan to actually benefit the most from these tools."

What is our primary use case?

Our education team at our non-profit uses this site to assign each other tasks, to stay organized, and to sort out different categories of things to focus on. 

In addition to its support for a wide range of use cases, the site is loaded with functionality. 

It comes with collaboration features, timeline views, calendar views, time tracking features, and dozens of integrations. 

My boss usually will tag me in task items after our weekly meetings so that we can keep track of them together. When I have completed a task, I enjoy changing the tab from "working on it" to "done". It is so satisfying! 

How has it helped my organization?

It has drastically helped me to get organized in the office and for personal to-do lists as well. 

Our whole nonprofit uses it to tag each other for meetings and tasks to work on and focus on. Whether you want a big-picture view or want to see daily tasks at-a-glance, you can easily switch views and drill down or zoom out as far as you need. 

The satisfaction that I receive from completing tasks pushes me to want to complete the whole list. 

With the right integrations, you don’t have to bounce back and forth between platforms, you can build workflow automation to eliminate repetitive administrative tasks, and keep everyone in the loop on autopilot. 

Monday’s project management software syncs up with just about anything you’d need it to, including Slack, Dropbox, Zoom, and Google Calendar.

What is most valuable?

I love being able to "check off" a task by changing its status to "done." It also disappears off the list when you complete it. 

Monday.com is one of the few project management tools on the market with built-in time tracking capabilities. Most project management tools only offer time tracking as an add-on. When the time tracking and project management tools play well together, you get a deeper look at how long tasks take, the entire timeline of your projects—down to the minute, and identify your most time-consuming tasks. You can turn the tracker on or off with a click or enter time manually. You can even track time from anywhere using the mobile app and a few taps. 

Thanks to Monday.com’s automation, you can eliminate repetitive tasks, like notifying your team or moving a card from one column to the next. It's great!

What needs improvement?

I don't have any feedback for improvement - I love the site. The idea behind a project management platform is that it makes your lives easier rather than adding yet another tool your team doesn’t know how to use. 

In less than an hour, you and your team will know all you need to know—without relying on professional training. There’s an extensive knowledge base with hundreds of video tutorials to help you get started, troubleshoot problems, and get your crew up to speed. When we were introduced, we loved the concept and didn't even need training for it. 

Monday.com has tons of features and capabilities. However, you’ll need to upgrade your plan to actually benefit the most from these tools. For example, Gantt charts and timeline views aren’t available with the entry-level plan. To access time tracking and private boards, you’ll need to upgrade to a higher level.

For how long have I used the solution?

I have been using Monday for about a year now. It was introduced to my team at work.

Which solution did I use previously and why did I switch?

I used a regular planner and my smartphone before. I now have Monday on my phone as an app and it's great.

What's my experience with pricing, setup cost, and licensing?

If you want all of the features, be willing to pay more, however, the basic levels are great.

Which other solutions did I evaluate?

I was not in a position to choose, however, I am glad we went with Monday.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.