monday.com Reviews

Our education team at our non-profit uses this site to assign each other tasks, to stay organized, and to sort out different categories of things to focus on. 

In addition to its support for a wide range of use cases, the site is loaded with functionality. 

It comes with collaboration features, timeline views, calendar views, time tracking features, and dozens of integrations. 

My boss usually will tag me in task items after our weekly meetings so that we can keep track of them together. When I have completed a task, I enjoy changing the tab from "working on it" to "done". It is so satisfying! 

It has drastically helped me to get organized in the office and for personal to-do lists as well. 

Our whole nonprofit uses it to tag each other for meetings and tasks to work on and focus on. Whether you want a big-picture view or want to see daily tasks at-a-glance, you can easily switch views and drill down or zoom out as far as you need. 

The satisfaction that I receive from completing tasks pushes me to want to complete the whole list. 

With the right integrations, you don’t have to bounce back and forth between platforms, you can build workflow automation to eliminate repetitive administrative tasks, and keep everyone in the loop on autopilot. 

Monday’s project management software syncs up with just about anything you’d need it to, including Slack, Dropbox, Zoom, and Google Calendar.

I love being able to "check off" a task by changing its status to "done." It also disappears off the list when you complete it. 

Monday.com is one of the few project management tools on the market with built-in time tracking capabilities. Most project management tools only offer time tracking as an add-on. When the time tracking and project management tools play well together, you get a deeper look at how long tasks take, the entire timeline of your projects—down to the minute, and identify your most time-consuming tasks. You can turn the tracker on or off with a click or enter time manually. You can even track time from anywhere using the mobile app and a few taps. 

Thanks to Monday.com’s automation, you can eliminate repetitive tasks, like notifying your team or moving a card from one column to the next. It's great!

I don't have any feedback for improvement - I love the site. The idea behind a project management platform is that it makes your lives easier rather than adding yet another tool your team doesn’t know how to use. 

In less than an hour, you and your team will know all you need to know—without relying on professional training. There’s an extensive knowledge base with hundreds of video tutorials to help you get started, troubleshoot problems, and get your crew up to speed. When we were introduced, we loved the concept and didn't even need training for it. 

Monday.com has tons of features and capabilities. However, you’ll need to upgrade your plan to actually benefit the most from these tools. For example, Gantt charts and timeline views aren’t available with the entry-level plan. To access time tracking and private boards, you’ll need to upgrade to a higher level.

I have been using Monday for about a year now. It was introduced to my team at work.

I used a regular planner and my smartphone before. I now have Monday on my phone as an app and it's great.

If you want all of the features, be willing to pay more, however, the basic levels are great.

I was not in a position to choose, however, I am glad we went with Monday.

I am a project manager at a digital design agency and I use this to plan out all of our projects for the team.

Our agency has many project managers and many teams. Each project manager sets up boards/tasks for their own team members. I usually use my own templates while other project managers set up their own templates based on how they like to use Monday.com.

We are an online-only agency and fully remote. We all work in different time zones around the world and all have different schedules/working hours.

I love how I can customize so many items on the boards to fit my exact needs. I've been able to figure out how to save time and brainpower just by creating the right templates, automation, and formulas. 

It also reduces the number of questions the team needs to ask me as so much is programmed into our Monday boards that everyone can see.

Something we've been working on is trying to make sure all of our team members are efficient with their hours. I was able to make an overview board to see everyone's hours/what they are doing at a given time. It's not perfect and has a lot of filters, however, it's a start.

The formulas are great for pulling data from many boards into one board. The time tracking has been helpful.

All of these items allow me to properly track time for my team and figure out how many hours we have used, how many we have left, and what all team members are doing at a given time through pulling data into one board.

The formulas are probably my favorite (although it took some learning to figure out how to use them) as it takes the work off of me to have to manually do the math and flag when we're going over hours. The team can just see it automatically.

I have to use a ton of filters to get the exact data I want on an overview board. My goal is to see everyone on my team's projects/capacity. My team is not the entire organization/not inclusive of everyone on a given board.

Also, I can't total up hours or anything on sub-items. It just counts them. I want to be able to add numbers as I can in normal items and see the total at the bottom of a group.

I also wish I could more easily see a list of tasks for a given team member for the week. I can see my own tasks, however, it's hard to filter through everyone to see my team's tasks. I wish I could just add everyone on my team to a team to only see what they are doing each week.

I've been using the solution for 1.5 years.

It's a stable solution due to the fact that it's so amenable.

Monday can continue to grow seamlessly. I like the emails with the new features.

We haven't had to deal with them at all.

Positive

I did not use a different solution.

I was not a part of the setup process.

We did the solution in-house, and I was not a part of that process.

I didn't make these licensing decisions.

In my case, I have worked on two SaaS products as a PO with Monday.com. It helps me with the product roadmap of my product. It also offers a product roadmap of the whole company. I used it for managing projects and being able to see the specificities of a project.    

We also used it to manage onboarding, as a personal to-do list.   

We use also integration with Jira, to see the updates so the CSM team can see the update from Jira.         

It was used by sales so we could see the sales information directly there.

It improved the communication between all the teams and the company, especially during remote work due to COVID. There is also remote work in this new company, where my work is 100% remote. It has helped to have data stored somewhere and be accessible by everyone at every moment.           

For the onboarding it allowed the newcomers to have a good base to work on, and the colors and ergonomy of the tool are helping a lot. We have more motivation to complete the information on Monday.com.             

The subtasks were super useful to have in order to define actions plans.

The link between the boards and do not need to copy-paste information and not need to update at different places is great.

The llama farm is super fun and helps the team to want to work on issues.

The colors and the style are amazing on Monday.com.

The dashboards are super useful for presentations to the other teams and to follow.

The Kanban view is great for organizing the common roadmap with other teams.

We'd like more automation. I would like more automation between Jira and Monday. To be able to have modifications in the status on Monday when the Jira tickets are updated for example.    

I like the automatic change of status when all subtasks are done. The main task is also done so we don't need a last action from the user.

The translations sometimes are not OK when you change the name of the item. For example, in French, if the item is masculine or feminine, the sentence is not correct so it seems weird.    

I've used the solution for four years.

The stability is very nice too. 

The solution's scalability is very nice.

The solution is very friendly and the answer quick. Maybe a chat function could make it a little bit more user-friendly.

Positive

We used to use Trello. It was not complete enough and not very user-friendly.

I learned everything by myself and it was easy to onboard.

The setup was handled in-house.

Our ROI is high.

The cost is a bit expensive, however, it was worth it. The whole company can use it and for their own purposes. It's a good investment.

We looked at Asana.

We are a manufacturing company and we use Monday.com to keep track of our production log. It has simplified our work and all employees can access it from anywhere. 

We also use it for our sample logs, employee holidays and to see the invoice statuses.

All employees can access it so everyone is in the know of what jobs are coming in and what jobs are going out.

We can see what date something came in to our goods in, what we received using the description column, when invoices have been paid and what date the goods are expected to be delivered back to the customer.

All of it is great. It has a section for everything and you can create automation so it fits your needs perfectly.

It does everything we need it to, so I would say no improvements are necessary.

if I had to say something .. a link between boards that takes you to the board in question when you click on it.

e.g. board 1 for samples - related to board 2 production. If I could add a link from the sample to then take you to see what job it relates too (similar to when you click the link on the message area).

We've used the solution for approximately two years.

The stability is great.

The scalability is great.

We have not yet used technical support, however, I have noticed when the platform is down, it gets resolved very quickly.

Positive

We used Excel which was not as user-friendly and not as easily accessible for employees. We switched to Monday.com

It's a very straightforward setup - all of the employees profiles are added at the beginning and can start viewing straight away.

We handled the setup in-house.

The product is well worth the money - a one stop shop management system.

We use Monday for project management across our marketing projects and for budget management for campaigns. We have a small team, so it's really important that we are as efficient as possible and there's just no bandwidth for micromanaging a process. We need it to run smoothly on its own.

For the most part, we collaborate on a process, put it in Monday with assignments, and then the project essentially runs itself as long as we are sticking to the timeline that we set the project up with. It saves us a lot of time.

Monday gives us more visibility into the overall bandwidth of our team and makes it much easier to collaborate across several projects without losing emails or random Slack messages across different channels or group chats. This has given us one central place for information related to our various projects so time spent searching for answers or managing project timelines is greatly decreased. It also lets us manage workload so we are able to advocate for enforcing priorities within the organization.

The "My Week" view and task list are probably the most helpful for us - it's really great to set a project schedule and assign people to tasks. That way, they can have a preview of their work for the week and stay accountable for deliverables with no surprises. 

It's also easy to adjust schedules right within that view and give updates to the broader team so everyone stays on the same page. 

The added accountability and efficiency allow us to spend time on doing the work rather than figuring out how to do the work

The addition of subtasks was really great. It helps reduce a lot of the clutter on our boards. However, sometimes it is inhibitive to use them as the features available using main tasks don't apply to subtasks. It would be really great if we could calculate some of the same things or use them in dashboards or the different views that are available. 

I know sometimes we can, however, it's not consistent so it's hard to know when we're limiting ourselves by using the subtasks instead of the main tasks in a group.

I've used the solution for three years.

We did not use a different solution previously.

There's a lot of value in using Monday. User adoption is key, however. You get out of it what you put into it. If you're using it for project management, it can easily fail if even one or two people aren't bought in.

We did not evaluate other options. 

I work for a luxury wedding planning company. We use Monday.com for everything. There is a team of five of us, some of who work remotely. Monday.com helps us organize information internally between employees and also with our couples as we go through the planning process. 

For example, we have an internal board where we have organized all of our vendor contacts, login information, and content creation too. For the couples, they are able to access a board dedicated to their wedding and share feedback with us, all in one place - no more chains of emails.

Monday.com has improved our efficiency by having many different options on how to organize your information. We use the boards to track the progress of vendor research, contracts, upcoming payments, and even to plan our social media posts! It's also nice to have the information all in one place where our couples can access the board and track our progress, give us feedback, and even update items that they've checked off of their checklist. 

Monday.com is a must-have for any individual or business in the event or wedding planning industry.

Besides the boards that we use daily to organize our information, we love the survey aspect of Monday.com too. 

It makes it so easy to create a survey with different answer options for our guests, and Monday.com effectively collects and organizes the answers for us, which can then be directly exported to an Excel spreadsheet.

For example, we have set up a survey for couples who are organizing rides to and from the airport for their wedding guests and we can change the answers to have multiple choice answers, dropdowns, or even leave a space for the guests to type in their own answer. 

Once all of the data is collected, you can view it all on Monday.com or organize it in a spreadsheet, which we normally do before sending it to the transportation coordinator.

I would love to be able to have a chat option with Monday.com's IT so that if I'm looking to add a new view or experience to our planning boards, they could easily talk me through the best option. 

For example, we are looking to fully use Monday.com for every aspect of business, but there are too many options for us to scroll through, and I feel as though it would help us to go over exactly what we're looking for and a Monday.com specialist help us out because I'm sure they know more of the offerings than we do. 

I've been using Monday.com for over a year now.

We use the solution for project and team management. 

We use this to track project timelines, hours used, and the teams assigned to work on them. We also connect with clients in different time zones using the Monday.com platform and it has been working great for now. 

There are some things I think it should implement, however, overall, it is a great platform to use for big or small teams. The organization capabilities are the main draw. I wish it had a better integration with Google Drive to share assets though. 

Overall it does what we need which is to keep the team and projects aligned and organized.

We are a company with overseas teams and the platform helps us be all connected and updated in all of the projects we handle on a daily basis. 

We also connect with clients and stakeholders on any updates a project may need to have. 

We also use it for onboarding clients and new team members. This helps streamline the process and makes it very easy for everyone to learn the tool since we can set it up as different steps they need to go through. 

Everyone is happy with this solution and also with the new features they launch every month. 

The solution is helpful for managing statuses for projects, notifications, and comment sections. I especially like the dashboards where you can combine info from different boards into one. 

I like the system's integration features since they allow me to streamline my work process. The UI/UX is simple and easy to use, making it easy to see where projects are and where they are headed. I particularly like how we can post summaries and project ideas in clearly accessible locations. 

Everything we do is documented, which is useful for both internal and external purposes.

It would be nice to have more custom automation and also to simplify some steps to better manage a team and a workload for projects. It would also be nice to integrate a billing system in it for agencies to bill their clients.

There are some features that are overcomplicated to implement and that are not great for the user. I don't want to have to call someone every time I want to set up new automation or special board to get help. 

There are some things we would like to be able to do that the platform doesn't have integrated and a lot of other platforms are needed to make it work. 

I've used the solution for almost two years.

We've had a good experience so far; all our questions were answered or solved.

Positive

Yes, however, this one is the one my current company uses.

We did the setup in-house.

The pricing is a bit high for the enterprise level and it doesn't offer that many extra features.

Yes, however, it was not my decision to go with this product.

There are things to improve, however, they are constantly adding new features for the users.

Our primary use for Monday.com is to help us with our project management and sales pipeline. 

We use it to keep the various departments connected so that we know what work is coming in, being worked on, and being closed out. 

We also use it to help us track the work the Marketing team is doing, both in terms of branding, document creation, and marketing campaigns. 

We also use it in some instances to share documents with one another. 

We are a small company and monday.com makes us feel very efficient.

Monday.com has improved our organization in that it enables us to stay on track and aligned on the current state of the business. 

It gives us a clear view of what work we expect to come in through our sales pipeline. 

It also enables us to assign clear roles and responsibilities for both incoming and ongoing work, from project managers to account managers and marketing to content development and delivery. 

I am not sure how we would be able to function without using Monday.com on an every day basis.

The features that I have found most valuable include the dashboards, forms, and item and task tracking. 

I appreciate the dashboards as they give me a high-level, 30,000-foot view of the current business and work that I have going on. It helps me understand the big picture so that I do not get stuck in the weeds. 

I find the forms easy to use, easy to brand, and easy to collect data from internal and external stakeholders. 

I love the item and task tracking capabilities because it keeps me on track. 

I would like to see more flexibility with sub-items as well as more customization of branding for dashboards and exported documents. I would like to be able to do the same kinds of actions that you can do with regular items (i.e., move them, batch them, etc.) with the sub-items. 

I would also love to be able to customize the look and aesthetics of the dashboards and exported documents so that I can share them directly with both internal and external stakeholders while giving them a branded experience. 

I've used the solution for three years.

Monday.com is highly stable.

Monday.com is highly scalable.

Customer service and support have been fantastic.

Positive

We did not use a different solution previously.

It was straightforward and easy to learn how to use and set up. Monday.com has great support and tutorial videos. 

We did the setup in-house.

It's all very easy and affordable - it is worth it

I was not the one to do the research.