monday.com Reviews

We use Monday.com in our business as our main and core business strategy tracking platform allowing our strategy to be put in place, assigned to the relevant departments/team members, and then updates provided through the platform. Monday allows for all of this to be put in one place and the constant changes within the system allow for us to constantly grow our business strategy and ensure core objectives are reached throughout the year.

We are an e-commerce-based business that has multiple brands.

The system has helped improve our organization through better objective tracking. This has allowed us to put in place our business strategy and departmental strategy all into one platform and assign it to relevant team members who have specialities within the area.

Using Monday has also allowed us to use the time tracking feature which allows us to ensure the workload of our team isn't too high therefore ensuring that objective are still reached within the timeframe.

The best feature for us would be the automation and how they can be set up to email, provide an update, and assign to different people all on different triggers. The possibilities surrounding the automation allows for the platform to run itself with very little manual work behind it for objectives which may have fallen overdue etc.

A further additional feature that is useful is the inbox which allows you to see all updates that have occurred throughout the company on a given day. This ensures you don't miss an important objective update.

I would really like to see the reporting functionality updated. Sometimes it feels as if the reports are too visual and lack the hardcore data behind it. If you could get reports all in one place that would then allows reporting across multiple workspaces and boards, this would be awesome. 

Additionally, albeit small, being able to create smaller more custom automation would be beneficial and would allow for further enhancements to the system. 

Overall, Monday is a good platform and the improvements suggested are minimal and would only support the positive experience. 

We have been using Monday.com for one year or more.

We previously used Cascade (Executive Strategy).

The pricing structure is all very transparent.

Monday.com is used in multiple areas, from being a CRM that I use for influencers, reaching out to new ones, and keeping in touch with long-term influencers. It's also a great to-do list for all my tasks.

It's used for content calendars and approvals. It's easy to leave specific comments on specific posts and how to change them. This way there is no need to go back and forth on chat.

Monday.com allows me to get rid of all the mundane repetitive tasks on the daily. Things like writing a whole new email to an influencer even though I only need to change parts of it. I can use Monday.com to create a customizable email template and send it to as many influencers and as much customizability as I require.

It's also great for keeping track of tasks. Having 20-30-40 tasks and keeping track of all is not easy, the easy drag and drop on Monday allows me to prioritize and work on tasks as needed.

Automation is by far the most valuable tool ever. By automating things I save enough time to make Monday.com worth every dollar without accounting for the rest of the features.

As mentioned earlier, I've almost fully automated every repetitive task that I needed to work on day in and day out. By doing this, I've freed up my time and brain to work on tasks that actually make a difference. I like the notifications, file sharing, and most recently, the mirroring and linking of multiple boards.

I love the email automation and it's great, however, there is something that is still missing. We need to have conversations within the platform. If it's possible to filter certain emails and bring them all into one Monday.com task and have a full conversation with that person through Monday, that would be ideal. It would save me hours of time trying to find old emails, referencing them, and getting information out of them.

I'd like Google Drive integration where I don't have to leave Monday.com to look and search on my drive. Quickly linking to files, creating new folders, etc. would be fantastic

I've used this product now for two years. 

The solution has helped us with customer management as well as team communication. We rent commercial vehicles and it is imperative that my team be able to know what's going on. Monday.com allows our sales team to effectively follow each step of our closing process. It gives the team leaders a quick glance at what's happening without having to disturb the team. The organization of Monday.com allows the influx of data to be categorized effectively which results in less time spent searching for something. Money is time.  

It's given us the ability to always know what is happening with our customers. It has allowed for more communication between team leaders and support staff. Questions can be asked and answered without having to interrupt. The flow of my office has improved tenfold since we started using Monday.com. It is a staple in every office. The organization of Monday.com allows the influx of data to be categorized effectively which results in less time spent searching for something. 

The coolest thing is the way the files or documents can be uploaded to subitems. This allows all pertinent information to be readily available to whomever. If someone is out of the office I do not have to worry about locating a file/folder of a customer. All of the documents are right there at anyone's fingertips. With quick access to everything, leaders can quickly glance over and approve or deny closings and be able to step in when needed. 

We thoroughly enjoy Monday.com and all of its features. Sometimes we did not know we needed feature until the feature was there - and then we are thinking "Where has this been all of our life!" 

I do wish that admins could edit everything, no matter who created a post/board/subitems, etc. There are a few instances that we needed to edit customer info and had to recreated the data so that a new person could add/remove info that had changed over time. 

Everything is great and we appreciate it.

I've used the solution for almost three years.

It's stable. Any downtime is quickly fixed. 

I give it a ten out of ten for scalability. 

The technical support has been quick and effective.

Positive

We did not use a different solution previously.

The initial setup is easy. 

We handled the setup in-house.

It's hard to put a number on ROI. Being able to effectively communicate better is priceless.

It's worth it! 

We did not evaluate other options first.

I work in the affiliate marketing industry, where we have numerous content blogs as well as other promotional models. Monday.com has helped us greatly in the organization and flow of our processes. It allows us to visualize the information in different ways, and therefore have a clear and established process of what needs to be done for each item. It also facilitates the organization and prioritization of our daily and weekly activities. Likewise, I use it to organize my projects and to have a clear and previously established process.

Monday has made our task overview much easier. It allows us to place our key actions for the day or week, and visualize those activities in different ways. It also lets our superiors know what we are working on, or if we have any specific blocks.

Finally, it has allowed us to establish clear processes for each specific task that is carried out within the company, and thus optimize our time. For example, it allows us to organize our work and personal projects, establishing the perfect order of each activity and its level of priority.

The most important feature is to be able to import items from Excel and place them in a Monday file. It allows us to drag primary information and establish clear processes of how each item is going to be attacked. It also allows us to add owners so that each person knows which item corresponds to them and can complete their activities accordingly. 

Another very important feature is the placement of dates. It allows us to know in advance when each part of the project would be finished, and thus optimize our time.

One feature that would certainly improve on Monday is the fact that each group of a board has the same columns. I would find it interesting to put the option of each group having different columns. For instance, a group of data from the final step of a process should have more columns than the previous ones, referring to final activities that correspond to the end of a process. Another aspect of Monday that I'm not such a fan of is the infinite scroll to the right. Other alternatives could be evaluated to improve this.

I have been using Monday.com for about two years now.

Previously we were using Excel for our organization, but we realized that it was not the optimal tool to organize processes in which many employees had to fulfil a part of the process. For this reason, we decided to use Monday's tool and it has worked great for us.

The integration with other applications is very easy and I have not had any problems in almost two years of use.

We evaluated the option of using ClickUp. We decided to stick with Monday as it offered us a more competitive price and the features are quite similar.

Monday is an excellent tool. I highly recommend it.

We use the solution for company project management and projects project management. We are a marketing agency consisting of 25 people. We are using Monday to basically manage the whole company including HR, time tracking, project management, and personal management.

I use Monday to plan and manage my personal and work tasks. We use Monday to manage our teams and also to manage projects with our clients. Basically we would not be able to operate without Monday at current moment. All of our processes are currently build around Monday.com.

Our company switched to Monday four years ago and it changed our everyday lives. We are managing our HR processes, our client's projects, and our various teams via Monday and are extremely pleased with it.

The solution helps the most with effectiveness and has great overviews to visualize our team's work. Thanks to Monday, everyone in our organization can keep up to date with all the tasks being done and we are doing it extremely effectively. We have tried several other PM solutions before without luck. The best part is, it is a good fit for everyone in our company and this does not happen often.

The tablewise approach, file management, adjustability, ability to invite clients to collaborate are all valuable aspects of the solution.

We can have different boards for different needs. Each of our team has got its own board (design, copywriters, strategists, web developers) and they manage their workload there. Each project is using its own board and everything is interconnected. 

We are using time-tracking on Monday which has changed the way we are working on projects and invoicing them. Also, unlimited storage within tasks is great thing to have as we are able to go back in history to find all materials that everyone worked on really easily.

Reliability has had issues these last few weeks. We noticed that the platform is down from time to time for several minutes.

Some boards are just buggy. For example, we are not able to see tracked times from other people and cannot add a new update. After contacting support they were unable to help. The problem is strangely happening on just one account and the only fix that we have found was to create a duplicate board where the problem looks fixed. 

Other than reliability problems we are really happy with the solution itself.

I've used the solution for four years.

It used to be stable, however, in the last few weeks we have noticed some problems with the reliability where the solution was down from time to time.

To understand the context, we have all tasks for each team set up within Monday. When we are planning a work for a team there is a meeting scheduled. When meeting starts and Monday is down, we can't really evaluate work or plan anything until it is back up. Also when a specialist is assigned a task in Monday, and Monday does not work they are unable to know what to work on. That happened several times in the last few weeks. It was not an issue before, the last two weeks or so seem okay again.

I can't really answer as to if this solution is scalable. 

Technical support is all good.

Positive

We used to use Wrike, Trello, and Asana. None of them worked for everyone or for every team and for every task. On Monday we can adjust to everyone's needs.

The initial setup was straightforward. 

We handled the setup in-house.

The ROI was immediate.

New users should just go ahead and try it out. If you have been struggling in the past with PM solutions, you won't be anymore.

We did not evaluate any other solutions. 

We are a small church with two full-time employees and two part-time employees. We use Monday.com to plan everything from weekend gatherings to major community events. This includes every aspect of a weekend gathering or service including, graphic presentations, bulletins, music, the message, who is on security, children's ministry details, etc. 

We usually plan each quarter ahead of time, which helps us mark major events and holidays. Using color, we are able to highlight special occasions with ease. 

Monday.com keeps us all on the same page especially when we aren't all in the office at the same time. 

It has reduced inter-office emails, texts, and phone calls significantly and reduced in-person meeting times by half. From minor details to major issues that need a running thread for staff discussion, Monday.com provides a one-stop location to house all of our thoughts, plans, and discussions. 

It is as easy to use as Facebook yet with more complex options if you want to take the time to learn how to use them. 

There are many incredible features, however, the ability to tag each other in comments, mark out progress, and get alerts through the app keeps us moving forward. As soon as someone has finished their part of a project, all members are alerted, and the next person can continue on. This also helps us see if there is a problem or if someone is falling behind so we can get the extra help if necessary. 

We often post on Monday.com instead of sending emails that may or may not get lost in the shuffle. Monday.com is the best way we have found to work smarter and not harder.

We are very happy with the current state of the product. 

It would be helpful if there were a little more flexibility with user numbers and the ability to add guests for a period of time. For instance, if we are doing a major event that requires a dozen volunteers, it would be wonderful if there were some cost-effective way to give them all access to one particular board for a period of time. I understand this may not work with the business model, however, being able to allow people temporary access to a single board or even the ability to simply view a board and get alerts without breaking the bank would be icing on the cake. 

Our office has been using Monday.com for well over a year now and we could not be happier. 

Whether we are using it online via a web browser or the mobile app on our office phones and tablets, Monday.com’s stability is rock solid. We have had no data loss, crashes, or team miscommunications due to delayed web/app updates. At any time or place our team is able to access all of our shared information so we can make quick decisions. We couldn’t be happier with Monday.com’s performance.

We are a small office, however, I believe that Monday.com can be effectively scaled to fit any organization. 

We have not had to contact customer support for any reason. 

Positive

For a time, we used Trello. It did not go well.

I learned the basics and then taught the others over the course of a week. We created a test board to go along with a project we were already working on using our then current method and Monday.com. By the end of the week, we had completely transitioned.

We handled the setup in-house.

Monday.com paid for itself immediately by allowing us to be more productive and less frustrated. 

It does take a little time and money to get started, however, it is completely worth it in the end. You may have to remind people to use Monday.com rather than the old system to get them in the habit. 

We did our research, however, after a short test run, Monday.com won hands down. 

We seriously love using Monday.com.

At the communication office, we use it to manage all our topics, including what topics we have to make, Facebook ads, our social media schedule, project management, and so on. 

We are a team of 30 people working in communications for a city. We have one folder for each team and we can interact without emails about every single subject we have. We also share all our documents on Monday: communication plans, reporting, data, and so on. We manage the city newspaper on Monday as well, including who will do what, when, about what, etc.

It reduces the number of emails we exchange. It also permits us to keep an eye on what our colleagues do in a global way. For example (the example of my service), we can follow the evolution of a task to know when we will receive a final document. 

In terms of social media, we have one board. On this board, we have one item by post and we can skip to a calendar view, which is very useful. On top of that, we can also exchange with our colleagues' pieces of information, links, and pictures we need to create social media posts. All the solutions we had before are now in one platform.

The most valuable aspect of the solution is the fact that we can make the tool as we want, in the way it is the most useful for us. This customization is a strength. It adapts to everyone. For example, for social media, we need a calendar and now we have one. For the magazine, we need a big table and now we have one. 

It's also true for each single person. We have group tables yet we also can create one only for one person. It makes it easier to manage the orgzanization of the tasks we have to manage, with deadlines, documents, reminders, links, pictures, etc.

In terms of synchronization, maybe some tools can be more synchronized. For example, with Facebook Ads, we can ad campaigns and still, everything is not synchronized and is not as useful as the Facebook ads tool if we want to make reports. 

Also maybe it could be useful to make a better connection between tables. When we write something in one item, it doesn't synchronize with the one linked in another board. 

It could be interesting to have Microsoft Teams tools and also Outlook email on it and more integrated.

I've used the solution for more than a year.

It could be improved in terms of stability. We often have problems with bugs and slow service. 
- The website could be slow and nothing is loading although we refresh and clean the browser cache

- We write comments, change status or other content and when we refresh, nothing appears. So we have to try many times before it’s ok.

- The time zone change although we didn’t change it in parameters.

- To download a zip file from “folders”, sometimes it’s charging but nothing happens 

There is often scalability, which is a good thing.

I'd prefer to have online support in French. 

Neutral

We used to use Trello. It was not as useful as Monday. We switched as the service decided to. We adapted our way to work to fit with Monday.

It's quite complex to set up, however, honestly, if each employee takes half a day to test and try everything, then it's quite easy to use. 

I did not evaluate ROI due to the fact that we do not sell products.

I don't manage the license. 

It's a powerful and easy tool to work with in teams in order to centralize and reduce email.

I was not part of the decision-making team! 

It could be interesting to integrate a publication tool for social media.

We use Monday.com for the administration of a marketing agency including clients, taxes, archives, integrations, ROI, and clasification of works. The best feature we use a lot is the sub elements for subdividing the work. It helps us to be more specific in our activities and that makes it so that the clients can audit our work. Our reputation is increasingly growing thanks to free partner access that gives our clients greater visibility of progress while growing your confidence in our work.

The organization has improved a lot thanks to Monday. This is due to all the functions it has. Information leaks have been avoided and there are better results in proper monitoring of the activities carried out real-time monitoring of staff, and complete records of conversations including suggested changes in the graphic design department. 

In addition, thanks to its customizable structure, we have been able to concentrate much of our business within the app, making it easier to manage from anywhere and with all the people we need.

The most valuable functions for the agency are:

• Time tracking
• Customizable status labels
• Last modification made by a user

The formula feature is amazing.

The biggest benefit has been that it facilitates the work of our designers and all staff members and thanks to its integrations, we no longer have to leave the application much. 

The security is great and vulnerabilities do not exist in the entire app. 

We love the high availability.

It helped us a lot in content management issues for TikTok and YouTube, however, it would be good to have an integration for each social network to get all the data within a single platform. The work analysis could be automated. It would be much more efficient and profitable for all professional content creators and the popularity of the application would rise to 400%.

I've been using the solution for more than a year.

The solution is super stable and the dependability is 100%.

It's honestly the best application.

Technical support could be better with live chat functionality.

Positive

We didn't use any solution previously.

It was super easy to set up the account.

I have implemented it personally as the CEO.

Our ROI is 50% and growing.

The product is a good investment if efficiency and improvement is what you are looking for in your company.

There isn't something that is similar to Monday.com.