UKG Reviews

Recruitment.

Improved ability and efficiencies as well as ability to identify, hire, onboard.

Servicing of products. Affirmative Action/EEO.

4 years.

I was secondary in implementation.

Not very many.

No.

Average.

Good.

We did not.

Fairly straightforward though some details were not identified.

Vendor team. Good.

We've definitely realized ROI on the module.

Package.

Identify areas of improvement for those who are considered Federal Government contractors and their needs (these are any and would include all banks as well).

The attention paid to what customers want in product services.

Workflows assisted in more fluid processes.

Increase product knowledge in their customer service people. My experience has been when I speak with a support person, I know more than they do. In some cases, by the time I receive an answer I have already figured it out.

5 years.

Was not with company during deployment.

Willing to assist but lack of knowledge to resolve issues.

Great.

The company did not put people first.

Keep improving. The changes coming in 2017 are a good start. Make your companies able to access more aspects of the system instead of contacting Customer Service

We were able to save time by utilizing the Pending Pay feature.

Hours are saved each payroll period on data entry. We were able to eliminate a headcount in the payroll department and utilize it in the HR department.

Reporting capabilities in UTM.

Two years.

No, our implementation team was excellent.

No we did not.

No issues.

Excellent.

Excellent.

Yes, we were using the HR/Payroll module of our accounting software and it did not fit the needs of HR.

It was pretty straight forward.

We had help from a 3rd party vendor for the core portion of the implementation.

Was not involved in this piece.

Yes, we were looking at ADP and Ceridian.

ESS, HR/Payroll Core.

Payroll processing/tax filing.

12 years.

I was not employed at that time.

8/10, our company has had issues with response time, but being in payroll my response time has been fairly quick and timely.

9/10, there are times we are able to stump the tech.

We are currently using Kronos Workforce Ready Time Labor Management. We switched from UTM because the reporting feature was HORRIBLE and UTM could not really address our needs and issues.

I love UltiPro. We have been a customer since 2004. At one point, we had nearly all of the modules, but our management made a decision to move to other solutions for Recruiting and Compensation Planning. This was primarily due to the availability of advanced features at that time. I'd love to have them take another look at UltiPro once those contracts come up for renewal in 2019.

We have improved efficiency in several areas. Employee self-service and workflow processing have been phenomenal improvements. We have also utilized event studio to automate notifications to interested parties. We are saving time, paper and money!

I am excited about the development of a job description component. I had asked about this several years ago!

Since 2004 (our company) and for me personally since 2006.

I missed the initial install, but subsequent modules were installed without incident.

None.

None.

10+!!! Ultimate's support team is by far the best I have ever worked with. Great people who are easy to build relationships with!

Same as above. They rock!

We used Dataease. I'm not sure what prompted the transition, but I'm glad it happened.

Wasn't there for it :(

I believe we used a consultant.

To lock into rates if possible by signing a contract. Your rates are definitely better than those of your competitors.

Yes - Lawson and PeopleSoft.

Ability to have multiple HR processes within a single package.

Automating process approvals.

Implementation.

15 months.

Nothing too much out of the ordinary.

None.

None.

Very good.

Very good.

Newer software, multiple HR functions within one package.

A little complex due to the nature of our company as well has the multiple ways to accomplish the same objective in UltiPro.

In House.

Reporting tools and ease of employee self service.

Employees are able to easily enroll in new benefits online without any assistance.

I would like to see more options for automating 401k feeds/imports.

5 months.

We implemented with an in house team.

I would recommend that when implementing the product the actual coders be included in conversations.  Its seems that we are discussing issues with a third party which prolongs the process if questions or additional conversations are needed.

• HR Core
• Cognos BI

Allows us to keep HR functions centralized.

Better integration between UTA and Recruitment/Onboarding.

4 years.

N/A, deployed before I started.

No.

Somewhat. Often run into the custom zone for any needed features which could be considered standard.

Very Good, responsive.

Good after several days, would be better if they could get to the resident expert on the module on day one.

No.