Webex Reviews

The actual software product works fairly well. As a general web conferencing product, this does the trick. The screen sharing, whiteboard, and polls are the features that I use most regularly, and I don't think that I could live without them during presentations. The quality of the presentations is very high and the presentations themselves can be archived for future viewing.

It's definitely not easy to learn or to teach. While the multitudes of functions are key selling points, the company didn't offer us any form of training for future employees, so it was up to us to train each other. Their customer service was also fairly sub-par as far as what I am used to. The only other major complaint that I have is that I have never hosted nor joined a webex, where no one had a problem downloading the necessary software or understanding how to connect. I think a few simple updates to their user experience could fix this.

Webex is THE web meeting/conferencing service and in general will get the job done. Having a sales service that doesn't need to travel to present every single pitch can save money for nearly every sized organization. We truly believe that the first few WebEx meetings usually lead to an in-face meeting to sign up a new client.

We have online meetings using Webex, which include sharing our screens and running different kinds of scenarios.

The most valuable option is screen sharing.

Webex offers dial-in numbers for participants to join the conference, which makes it easier when we deal with international participants.

This solution is easy to deploy and integrates well.

The recording of sessions works well.

I would like to see the addition of new features that will add value to the product. These include things including a faster save or download time for conferences.

I have been using Webex for two years.

We haven't had any problems with stability.

This is a scalable solution. We have about 400,000 employees who can each use Webex.

We have an internal team and haven't had any problems that required contacting technical support.

it is very easy to install and we didn't have any challenges with it.

As an end-consumer, I think that the product is fine. I am happy with all of the features and happy with the product overall. It is one that I recommend. Any new features coming in at the point are just going to add value.

I would rate this solution a ten out of ten.

I am using Webex for presentations to our customers.

I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use.

The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions.

I have been using Webex for approximately three years.

Webex is stable.

I am not sure of the scalability of the solution because I am only one end user. 

We have approximately 13 people using this solution in my organization.

I have not needed to contact the support.

The installation was simple and it only took a few minutes to complete.

This is a very good solution, very easy to use, and the quality of the image and the audio is high.

I rate Webex a nine out of ten.

Using it for web conferencing, and for screen and documents sharing between members of geographically distributed teams. 

Team members do not need to use public solutions to collaborate on complex projects, share files and screens.

• Audio and video conferencing
• Screen demonstration and control
• Document sharing

Webex is mostly doing its job without any issues. The only thing it maybe needs is a chat. It is not very comfortable to use. Private and public messages is a good idea, but it is too easy to select the wrong option.

One to three years.

No issues.

No issues.