Webex Reviews

We are using the latest version for Mac.

We primarily use the solution for meetings with coworkers. 

When the solution is used comprehensively, the hardware and camera features combine to make it better than all others I have encountered. This is because the camera moves in tandem with the person who is using it to communicate with the other participants. 

This is one of the solution's best features. I have not encountered such features with Zoom, which are essentially involve one-on-one meetings. Webex has the hardware to allow for this. 

The price should be improved significantly. The software, licenses and hardware combine to make the solution extremely expensive. 

The interconnectivity of all of the solution's facilities and functions can be more complex than that which is involved in basic configuration, when equipment, telephone extensions or other mobile apps are thrown into the mix. 

To be sure, the solution is stable. 

The solution is certainly scalable. A feature we were lacking in Mexico involved the capability to interconnect with the local telephone companies. We are talking about the prospect of increasing the usage. During this year and last, we increased the use of any kind of non-contact communication using Webex or Zoom, the latter being preferred by some our customers who have Zoom implemented it in their companies - the reason we utilize it. However, for internal use, we exclusively utilize Webex. 

We receive good technical support from Cisco. 

We have been using Webex since I first entered the company in 2012 or 2013, as the company places a premium on fiscal solutions. It is for this reason that it adopted this technology from the outset. 

The solution combines its hardware and camera features to give it a superior edge over all others, with the camera moving in pace with the person who is communicating with other participants. I consider this to be the solution's most valuable feature and have not encountered it with Zoom, which is basically geared towards one-on-one meetings. 

The difficulty involved in the initial setup can vary. The solution is easy to configure for basic use, such as one-on-one meetings or those involving multiple parties. It is more difficult to interconnect all the facilities and functions when one adds equipment and telephone extensions or other mobile apps. 

While I do not recall how long the deployment took, the configuration of all of the functions lasted two or three days. However, there is a need to be certified by Cisco, Webex and IP telephony for this solution. 

When it comes to the deployment and maintenance, there are a couple field agents who are responsible for this. 

I cannot say for certain whether we have seen an ROI, return on our investment. 

I find the solution to be very expensive. The software, licensing and hardware add up significantly. 

I do not have the licensing figures offhand, but the prices vary with the features one wishes to add to the license. There exists the option of a free license for one-on-one or one-on-two video calls, but adding more people requires one to upgrade his license. 

The licensing fees vary with the features one utilizes, web or call conferencing incurring a basic licensing fee. An upgraded license is required if one wishes to add a mobile app or conference. There is, yet, a separate license for integrating one's computer, cell, office or desk phone. We are talking about a sort of unit for each of the features, different licensing fees applying for those which are basic, intermediate and complete. I believe these range from $120-$130 up to $700. 

I feel the solution to be very complete. 

I am a Webex customer. 

While there are 20 to 25 people making use of the solution in our organization, we also use it with another company of ours which has implemented it and this places the number in the company at around 25 to 30 people. 

Each person has a different role and is dispersed in a disparate location in the north and center of Mexico. 

I would consider the move from on-premises to cloud-based implementation to be a positive step. This makes the solution a good instrument in such countries as the United States, the UK and Germany, where there is much integration with the local cell or telephone companies. We are talking about a good investment, as it allows one to integrate his office or home phones with the solution. 

I rate Webex as a nine out of ten. 

My primary use case of Webex is virtual conferences. 

Webex is cloud-based. 

A valuable feature of Webex is that it's useful for virtual meetings and similar webinars. 

Webex's stability could be improved. 

I have been using Webex for more than six years. 

Webex should be more stable. I have had some problems with connection, and it can be complicated in some areas. 

This solution is scalable. 

The installation is straightforward, but it can be tricky parts when opening a session on your mobile phone or laptop. 

Webex is expensive, especially compared to Zoom or Google. 

Zoom or Google could be good solutions for medium-sized or cost-conscious companies. However, not every country in the world can use all software—in some countries you cannot use Google, in some you cannot use Webex. 

I rate Webex a seven out of ten. Whether I would recommend Webex to others depends on the size and policy of a company. If they decide that they want to have an image or a reputation to show that they are a big corporation, and use a high brand product, they could use Webex. However, if they're just a medium company and very cost-conscious, then there are other options. It really depends on the image of your company, as well as your network condition. 

I used Webex for virtual meetings.

It is a valuable solution for virtual meetings.

The solution could improve by having better integration with other platforms.

I have been using Webex for approximately three years.

Webex is scalable.

We have approximately 200 people in my organization that has been using this solution.

I have used Microsoft Teams and I prefer it Webex.

There is a license needed to use this solution.

I would recommend this solution to others.

I rate Webex a seven out of ten.

This solution is used for virtual meetings.

The solution is user-friendly.

The solution could improve by having more dashboards and enhancing the processing speed.

I have been using Webex for approximately three years.

I have approximately 50 using the solution in my organization. We have plans to increase the usage of the solution.

We have used Microsoft Teams.

The installation is straightforward. 

I am able to do the implementation of Webex.

I would recommend this solution to others.

I rate Webex a seven out of ten.

My primary use case of Webex is for virtual meetings. 

It's a nice tool for virtual meetings and I'm satisfied with its performance. 

This service could be improved by implementing integration with Microsoft platforms. If you are on a call with Webex, you can get a call from Teams or Skype for Business without receiving any indication. 

I have used this solution a couple of times, mostly when I get a conference call invitation from other companies that use Webex. 

Installation was straightforward. From a call invitation, you receive a link and can install it directly from the web. 

I implemented myself. You don't need a technical team for deployment or maintenance. 

I have also used Zoom, Skype for Business, and Teams. 

I would rate this solution a nine out of ten. It is a nice tool, but I rarely use it because I only hold meetings over Webex when another company initiates the conference call with this software. 

Our primary use for Webex is for virtual meetings.

The interface of Webex should be improved and it is difficult to find information.

I have been using Webex for six months.

The solution is perfectly stable, it normally performs very well.

The solution is scalable.

We have approximately 500 people using this solution.

I have not needed to contact support.

I previously used Microsoft Teams and Zoom. I liked Teams more than the others.

Our IT teams do the implementation of the solution.

We paid for our Webex license as a bundle.

I would not recommend this solution to others.

I rate Webex a six out of ten.

We use Webex for virtual meetings.

We have actually shifted from Webex to Teams. It was a company decision made by a few of the managers. To make Webex more competitive, I would suggest lowering the price and providing some of the same features that are in Teams or Zoom.

We have a yearly license. I think the price of Webex could be cheaper. 

I rate Webex seven out of 10.

Webex can be used useful for virtual meetings.

Webex's clarity is good for video and audio. I have found it better than Zoom. We can receive notifications of meetings which is helpful.

I have been using Webex for approximately three years.

I have found the solution to be stable.

Webex is scalable.

We have almost all of the employees at my organization is using Webex.

I have not contacted support.

I have used Zoom previously.

The installation is straightforward, and only takes a couple of minutes to install.

The price of the license for the solution could be less expensive.

I would recommend this solution to others.

I rate Webex a ten out of ten.