Webex Reviews

I use the solution in my company to call our clients and manage areas such as business collaborations and webinars.

The most valuable features of the solution revolve around stability and performance. The average networking speed offered by the product is good.

Some concerns are raised by the company's team when it comes to the screen portion of the tool. There is a need to hire engineers to deal with the aforementioned issue.

I have experience with Webex.

Stability-wise, I rate the solution an eight out of ten.

The team of administrators in my company deals with the company's support team.

One person can handle the product's initial setup phase. The initial setup phase doesn't require much time.

Mostly, I use Webex Client. I downloaded the solution from Webex's site. In general, I use Webex Enterprise Edition.

There is a need to pay the licensing charges to use Webex Enterprise Edition.

The product has simplified the remote work in our company, especially when we have to have client meetings and there is a need to add our internal team members who are working remotely.

The video quality, screen, and interface offered by the product are good.

From my side, I would recommend the product to others.

The product's security features seem good, but I don't know much about them.

The conference quality offered by the tool is good.

I rate the overall tool a nine out of ten.

We use the solution for voice calls, desktop sharing, and sharing drawings or texts for presentations.

The solution is useful for communication. It provides the basic features available in other products.

The solution is heavy and slow. It takes too much time to open. It is a bit old. I do not feel comfortable using it.

I have been using the solution for six years, but not frequently.

I rate the stability a five out of ten.

The initial setup was easy.

Microsoft Teams and Zoom are better than Webex. Webex is pretty slow compared to Microsoft Teams and Zoom. Microsoft Teams is also a bit heavy and slow. I like Zoom. I feel more comfortable using Teams and Zoom. I have been using them for a long time.

We use the solution rarely. I use Webex only when our partners ask us to join meetings through Webex. I might not be comfortable using Webex because I do not use it frequently. Our organization takes care of our security needs. Overall, I rate the product a four out of ten.

We use the product for attending training webinars, meetings, and team collaboration.

The product's most valuable flexibility of features is particularly in terms of the user experience, from joining meetings to the controls available during the meetings. We can easily manage the audio-visual aspects as well.

There could be a feature available to record the meetings.

I have been using Webex for half a year. At present, I use the latest version.

I rate the platform's stability a ten out of ten.

The number of times we use the platform depends on a particular virtual event. It varies from every day to once in a week or month. I rate the scalability a nine out of ten.

We use different webinar platforms, including Webex, Teams, and GoToWebinar, depending on the organization's needs.

Compared to Teams, I rate Webex's initial setup process a ten.

Webex has enhanced the remote team collaboration process regarding time management and cost savings. The whole platform works well in terms of productivity. Its integration with other tools has improved workflow efficiency.

It is an easy-to-use tool with lots of reliability. It should be considered by every potential user looking for a meeting platform.

I rate it a nine out of ten.

I like Webex because it is easy to work with.

In terms of improvement, every time I want to join a meeting on the web, I have to download an extension or the desktop app. It would be better if I could just join meetings directly on the web without extra downloads and steps. Simplifying this process would make things more straightforward and convenient for users like me.

I have been working with Webex for almost four years.

I would rate the scalability as a ten out of ten. It is most suitable for small to medium businesses.

I have used Microsoft Teams along with other solutions like Webex, and in comparison, Teams stands out for its seamless integration with Office 365. The compatibility with business needs makes Teams a preferred choice. While both Teams and Webex serve their purposes, the ease of use and integration with Microsoft's suite of tools make Teams a more convenient option for me.

The initial setup was not overly difficult, but it was time-consuming.

For those considering using Webex, my advice would be to explore automation options, especially if there is an outside team involved. Automating certain tasks can streamline processes and make using Webex more efficient. Overall, I would rate Webex as an eight out of ten.

We use Webex for conferencing.

The most noteworthy aspect of Webex is its quality, which I found satisfactory without any notable issues.

In terms of features, it would be beneficial for Webex to focus on improving its chat functionality to make it more user-friendly. Additionally, enhancing communication operations to create a friendlier user experience would be advantageous. Other individuals who have tried using it faced challenges when attempting to share content with third parties during conversations or meetings.

I have been using Webex for approximately five years.

We encountered connectivity issues that could have stemmed from our network, the internet service provider (ISP), or other factors. It seemed to be an isolated incident, and I didn't have the opportunity to connect with tech support to diagnose the exact problem. It could have been related to an update or an issue with Webex itself. However, the problem was eventually resolved. While it was a significant concern for someone else, I had not personally received any complaints about it prior to that occurrence.

We have three people in my group that have used Webex.

Although there is internal technical support available, I didn't escalate the issue as it was resolved almost immediately. The presence of an active internal technical support team played a key role in swiftly fixing the problem.

I have a preference for alternative tools. Regarding conferences, Webex is acceptable. I want to be honest with you about this. Connecting on Webex is actually easy. I would consider it to be on par with Zoom in terms of overall quality. However, I'm aware that some external users from the company's perspective have encountered certain issues that have hindered their conversations. Honestly, they weren't particularly enthusiastic about this solution. When I need to communicate with these external customers through Webex, they tend to choose another tool. This doesn't inspire much confidence in me, but I understand it's a personal matter. Perhaps the design could be improved, but that's also just my personal opinion. Apart from that, I believe Webex has all the necessary features. As a regular Zoom user, I simply prefer to stick with Zoom based on my own experiences and preferences. Additionally, I find it more useful to use Zoom for both personal and team purposes.

For my ideal solution, I would suggest taking the best features from various tools. For instance, I would incorporate Slack's messaging capabilities and Zoom's audio-video functionality. That combination would be perfect for me. If it were possible to also include elements from other platforms like Telegram and Webex, it would further enhance the overall solution.

The solution requires maintenance. 

I rate Webex a seven out of ten.

We use the solution for multiple purposes, including collaborative meetings and online education through web events, seminars, practical sessions, and lab sessions.

The solution provides a secure environment for meetings. Along with this, its feature for conducting exams works the best. In addition, it helps the instructor to monitor student engagement during online educational sessions.

They should integrate the solution with multiple hardware vendors.

I have been using the solution for more than ten years.

It is a stable solution. I rate its stability ten out of ten.

It is a scalable solution. I rate its scalability ten out of ten.

Technical support is optional for the solution as it is never out of connectivity or has latency issues.

I have used Zoom and Microsoft Teams before. In comparison, Webex provides additional features and a standard license policy.

The solution's initial setup process is straightforward. 

The solution is low-cost for a hybrid model.

It is a unique solution. I rate it ten out of ten.

We use this solution for virtual meetings including video conferences. I'm an IT programmer. 

The stability of the solution is the most important thing. I've used Teams previously and we had a lot of issues with stability. 

I'd like to see a modernized user interface, something a bit more colorful. In that sense, a solution like Teams is much better, it has a modern UI.  

I've been using this solution for two years. 

It's quite scalable, we've had large numbers on WebEx conferences.

We previously used MyMeeting which is more of a boardroom hosted environment where you can connect boardroom Polycom devices to a virtual cloud meeting room. 

I recommend this product and rate it eight out of 10. 

About 99% of the time, I use it for team meetings, regional calls, and screen sharing. I also use it personally to connect with my family, attend gatherings, and so on.

As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable.

The feature that I constantly use is the sharing of the screen, which is helpful when different teams are working on the same product. I also use the Slido plugin.

There is a small bug when it comes to connecting my Webex with my Outlook Calendar. Some meetings show up, and others don't. They should fix this bug.

I have been using this solution for five years.

It is stable.

It is scalable. I have a personal account. In our organization, everyone has an account on Webex. We have about 1,500 employees.

I haven't used their technical support.

It is straightforward and easy to install. You can also have it on your mobile app. So, you can use it from your phone or laptop. It is quite simple.

You don't need a technical person for installation.

I would recommend this solution to others. I would rate it an eight out of ten.

I use Webex for virtual meetings.

Webex could improve the performance.

I have been using Webex for approximately one year.

Webex could be more stable.

We have approximately 1,000 users using this solution in my organization.

We have not contacted technical support.

I have used Skype for Business previously.

The implmentation of Webex is simple. It does not a lot of time.

We no longer use Webex because we found Microsoft Teams to be more stable.

I rate Webex a six out of ten.

We are using Webex for meetings.

The most valuable feature of Webex is ease to use.

The GUI of Webex should be improved. The connectivity for putting people inside the meetings or entering meetings is to be improved. 

When you mute or unmute someone in Webex it causes a tone or a sound that can be distracting. For example, in Microsoft Teams when someone is muted or unmuted it is silent. When we have a meeting with 100 people the noises are too much. Webex needs to reduce the number of noises activated by using the solution.

I have been using Webex for approximately two years.

We have approximately 100 people in m organization using this solution.

I have not contacted the support from Webex.

I have previously used Microsoft Teams and Zoom. 

Microsoft Teams and Zoom are better than Webex, I have not seen anything special features in Webex.

The setup of Webex is simple.

I have seen Webex improve over the past year. My most recent meeting using Webex was good. Before Webex was the worst meeting platform I used. Every time I went into a meeting, I hang up there for approximately 10 minutes sometimes till I was inside the meeting. Zoom or Microsoft Teams did not have this issue, I was quickly inside the meeting.

We mostly use Microsoft Teams in my organization. 

I rate Webex a seven out of ten.