Webex Reviews

I use the solution in my company for meetings and training. The tool has a lot of good features, including screen sharing features, and it also provides a good user experience.

Webex is a very demanding application, so it requires a very heavy bandwidth. The aforementioned area can be considered for improvement in the product. The pros of the product overshadow the product's cons.

I have been using Webex for five years.

Stability-wise, I rate the solution an eight out of ten.

Scalability-wise, I rate the solution a ten out of ten.

The solution's technical support is good. I rate the technical support a ten out of ten.

I rate the product's initial setup phase a two on a scale of one to ten, where ten points mean it is very difficult to deploy.

The product's initial setup is easy.

The solution can be deployed in a few minutes.

Webex is a cheaply priced tool.

Compared to the other products in the market, I feel Webex is better.

The video quality offered by the product is very good for our company's remote meetings.

The product is very flexible, and it can be integrated easily with other platforms. The product integrates very well with LMS software products.

I don't know if any maintenance is required for the product.

I rate the overall tool a ten out of ten.

The platform helped us a lot during COVID-19 to schedule meetings remotely.

We can access and conduct meetings remotely from anywhere using Webex. It saves a lot of challenges dealing with documents while preparing for meetings or interview sessions.

The product's price could be better. 

We have been using Webex for seven years.

I use Skype, Microsoft Teams, and Zoom as well. Some functions like screen sharing are challenging to use in Microsoft Teams. For Skype, it is more complicated to establish a powerful network.

We have to connect to the network and download the software using the browser for installation.

I implemented the product myself.

We purchase the product's yearly license. It is expensive.

I rate Webex an eight out of ten.

We use Webex for conferencing.

The most noteworthy aspect of Webex is its quality, which I found satisfactory without any notable issues.

In terms of features, it would be beneficial for Webex to focus on improving its chat functionality to make it more user-friendly. Additionally, enhancing communication operations to create a friendlier user experience would be advantageous. Other individuals who have tried using it faced challenges when attempting to share content with third parties during conversations or meetings.

I have been using Webex for approximately five years.

We encountered connectivity issues that could have stemmed from our network, the internet service provider (ISP), or other factors. It seemed to be an isolated incident, and I didn't have the opportunity to connect with tech support to diagnose the exact problem. It could have been related to an update or an issue with Webex itself. However, the problem was eventually resolved. While it was a significant concern for someone else, I had not personally received any complaints about it prior to that occurrence.

We have three people in my group that have used Webex.

Although there is internal technical support available, I didn't escalate the issue as it was resolved almost immediately. The presence of an active internal technical support team played a key role in swiftly fixing the problem.

I have a preference for alternative tools. Regarding conferences, Webex is acceptable. I want to be honest with you about this. Connecting on Webex is actually easy. I would consider it to be on par with Zoom in terms of overall quality. However, I'm aware that some external users from the company's perspective have encountered certain issues that have hindered their conversations. Honestly, they weren't particularly enthusiastic about this solution. When I need to communicate with these external customers through Webex, they tend to choose another tool. This doesn't inspire much confidence in me, but I understand it's a personal matter. Perhaps the design could be improved, but that's also just my personal opinion. Apart from that, I believe Webex has all the necessary features. As a regular Zoom user, I simply prefer to stick with Zoom based on my own experiences and preferences. Additionally, I find it more useful to use Zoom for both personal and team purposes.

For my ideal solution, I would suggest taking the best features from various tools. For instance, I would incorporate Slack's messaging capabilities and Zoom's audio-video functionality. That combination would be perfect for me. If it were possible to also include elements from other platforms like Telegram and Webex, it would further enhance the overall solution.

The solution requires maintenance. 

I rate Webex a seven out of ten.

About 99% of the time, I use it for team meetings, regional calls, and screen sharing. I also use it personally to connect with my family, attend gatherings, and so on.

As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable.

The feature that I constantly use is the sharing of the screen, which is helpful when different teams are working on the same product. I also use the Slido plugin.

There is a small bug when it comes to connecting my Webex with my Outlook Calendar. Some meetings show up, and others don't. They should fix this bug.

I have been using this solution for five years.

It is stable.

It is scalable. I have a personal account. In our organization, everyone has an account on Webex. We have about 1,500 employees.

I haven't used their technical support.

It is straightforward and easy to install. You can also have it on your mobile app. So, you can use it from your phone or laptop. It is quite simple.

You don't need a technical person for installation.

I would recommend this solution to others. I would rate it an eight out of ten.

Webex is used for video communication and video calls.

I am satisfied with the performance of Webex.

The user interface is fine for me. It is user-friendly.

I don't have an issue with the security.

I think it's very inconvenient to have to enter my email address all the time just to be a visitor.

I didn't log in because I just attended a meeting that my manager scheduled for me and I had to retype my email address, and I believe that I should be able to click a button as a visitor. I shouldn't have to enter my email address again and again.

It should be easier to join a meeting.

I started using Webex after I joined my company, and my company also uses Webex. I have been using it for one month.

I am not aware of the number of users in the company.

Previously, I worked with Google Meets and Zoom.

The issue is that I have no idea which company it is from when I use it.

I was not involved in the installation. It was pre-installed in the company.

For me, there is no licensing fee.

I would recommend this solution to others, but I'm not sure what its specific advantage is, but I use it smoothly.

I would rate Webex a six out of ten.

I use it for virtual meetings.

It is useful for me for having meetings with others and working well remotely.

It is very powerful and stable.

When I use it personally, not in my enterprise, there is a time limit of about 60 minutes. After one hour, the call gets cut off. This limit should be increased.

I have been using this solution for about three years.

Its stability is good.

It is 99% scalable. All employees in our company are using this solution.

I don't have any experience with their support.

It is easy.

I can set it up myself.

I would rate it a nine out of 10. It is perfect for communicating.

We are using Webex for meetings.

The most valuable feature of Webex is ease to use.

The GUI of Webex should be improved. The connectivity for putting people inside the meetings or entering meetings is to be improved. 

When you mute or unmute someone in Webex it causes a tone or a sound that can be distracting. For example, in Microsoft Teams when someone is muted or unmuted it is silent. When we have a meeting with 100 people the noises are too much. Webex needs to reduce the number of noises activated by using the solution.

I have been using Webex for approximately two years.

We have approximately 100 people in m organization using this solution.

I have not contacted the support from Webex.

I have previously used Microsoft Teams and Zoom. 

Microsoft Teams and Zoom are better than Webex, I have not seen anything special features in Webex.

The setup of Webex is simple.

I have seen Webex improve over the past year. My most recent meeting using Webex was good. Before Webex was the worst meeting platform I used. Every time I went into a meeting, I hang up there for approximately 10 minutes sometimes till I was inside the meeting. Zoom or Microsoft Teams did not have this issue, I was quickly inside the meeting.

We mostly use Microsoft Teams in my organization. 

I rate Webex a seven out of ten.

Webex has frequent updates and it is very good.

Webex could improve by adding captions for the translation.

I have been using Webex for approximately five years.

Webex is a stable solution.

Webex is scalable, there are rooms that people can join.

We have approximately 2,000 users using this solution in my organization.

The technical support from Webex is good.

The initial setup of Webex is easy.

We have approximately four or five engineers that support this solution.

I rate Webex a seven out of ten.