Webex Reviews

Webex is used for video communication and video calls.

I am satisfied with the performance of Webex.

The user interface is fine for me. It is user-friendly.

I don't have an issue with the security.

I think it's very inconvenient to have to enter my email address all the time just to be a visitor.

I didn't log in because I just attended a meeting that my manager scheduled for me and I had to retype my email address, and I believe that I should be able to click a button as a visitor. I shouldn't have to enter my email address again and again.

It should be easier to join a meeting.

I started using Webex after I joined my company, and my company also uses Webex. I have been using it for one month.

I am not aware of the number of users in the company.

Previously, I worked with Google Meets and Zoom.

The issue is that I have no idea which company it is from when I use it.

I was not involved in the installation. It was pre-installed in the company.

For me, there is no licensing fee.

I would recommend this solution to others, but I'm not sure what its specific advantage is, but I use it smoothly.

I would rate Webex a six out of ten.

I use it for virtual meetings.

It is useful for me for having meetings with others and working well remotely.

It is very powerful and stable.

When I use it personally, not in my enterprise, there is a time limit of about 60 minutes. After one hour, the call gets cut off. This limit should be increased.

I have been using this solution for about three years.

Its stability is good.

It is 99% scalable. All employees in our company are using this solution.

I don't have any experience with their support.

It is easy.

I can set it up myself.

I would rate it a nine out of 10. It is perfect for communicating.

We use Webex to provide remote support and OEM access if we have any problems.

WebEx provides the option to record the chat or delete it. You can also dial into the video on your mobile to communicate with the engineer or whoever. One aspect we like most is that the audio is clear. That is one of the most valuable features of WebEx.

I would like it if Webex's mobile interface had all the same application integration as the desktop. Maybe the applications work on mobile as well, but we have not tried it yet.

We started using Webex in 2019, so we've been using it for about two years. 

In the time that we've been using Webex, we haven't seen any jerking or lag on in the remote sessions. The performance is smooth compared to other third-party applications. 

We don't need to scale Webex because I work in a data center. We don't have many people working at the same time, and we're working in shifts, so 10 people clock in, and 10 clock out. That means we only need 10 licenses.

Cisco support is great. 

We tried Zoom, Team Viewer, and another solution. We prefer Webex because it works well on the web application compared to others. 

Installing Webex is simple. It doesn't take more than half an hour or 45 minutes tops, and there is no maintenance after installation.  

Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex. 

I rate Webex 10 out of 10. We've recommended it to many of the companies we work with. Two or three out of 10 have gone with Webex. 

Webex has frequent updates and it is very good.

Webex could improve by adding captions for the translation.

I have been using Webex for approximately five years.

Webex is a stable solution.

Webex is scalable, there are rooms that people can join.

We have approximately 2,000 users using this solution in my organization.

The technical support from Webex is good.

The initial setup of Webex is easy.

We have approximately four or five engineers that support this solution.

I rate Webex a seven out of ten.

We primarily use the solution for virtual meetings. 

You can use the solution for free.

It's a great solution if you need to connect for a virtual meeting. 

The product is very easy to use. It's user-friendly. The overall simplicity of the solution is great.

Its audio is pretty good.

The solution scales well.

In terms of stability, the solution is reliable. 

The initial setup is very straightforward and the deployment is fast.

The video requirement is kind of high. It requires a more stable network. There should be something done to compress the video - to compress the video size, not the quality while still maintaining good quality. Everything just needs to be shrunk down without sacrificing quality so that not so much bandwidth is needed in order to hold meetings effectively.

The solution is very stable. It's reliable. the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

The solution can scale well. If a company needs to expand it, it can do so.

We have about 30 people that use the solution. 

We do plans to increase the usage in the future. As we increase the number of staff, we will increase the number of licenses we buy.

We haven't had any issues with technical support. We are satisfied with them overall. 

We use Zoom and Microsoft Teams alongside Cisco Webex.

Mostly, we use Microsoft Teams, which we actually pay a licensing fee for. We tend to use WebEx if a meeting was set up under it and in those cases, we can use it for free. 

We have found the initial setup to be very simple, very straightforward. The deployment is quick and only takes about 15 minutes or so. It's an easy process. It's not difficult. 

You only need one person to handle deployment or maintenance tasks. 

I'm able to handle the setup myself. I did not need any outside help from any integrators or consultants. 

We didn't pay for this license. We just use it to connect to specific meetings. It's just a free version that we leverage.

It's a good product I'd rate it to others. 

I would rate the solution at an eight out of ten. 

We use Webex for virtual meetings.

We are using Microsoft Teams for the whole organization, e.g. everybody uses Teams, but we have a Webex license because we are running a Cisco Telephony solution.

We decided to integrate Cisco telephony with Webex, particularly for our meetings in the boardroom, so we bought Webex licenses so that if we wanted to connect from our boardroom, we can use Webex.

What we like about Webex is that it's easy to use, and it's easy to set meetings and connect to meetings on this solution.

This platform has a lot of performance problems and challenges, particularly with the connection. Connecting is as easy as clicking on a link, but if you connect with so many people, Webex doesn't perform well. It doesn't run smoothly. It requires stable internet connection.

I've been using Webex since the beginning of the COVID pandemic, so almost two years now.

Webex is not as stable, especially when compared to Microsoft Teams. Webex can have a lot of glitches, and does not run as smoothly as Teams.

Webex is a scalable solution.

The installation of Webex was straightforward. It's a web-based solution, so you just have to log in to the Webex site, then you connect. You can do the installation yourself, without the need for a technical team.

I installed the tool myself. There was no need for a technical team.

I'm on a yearly subscription of Webex.

We evaluated Microsoft Teams.

Webex is on a cloud deployment model.

We don't have many users of this tool in our company. We have less than 10 users of it, and we don't intend to increase the number of users, because we are using Microsoft Teams more. We only use Webex when we want to integrate with our Cisco telephone solution from the boardroom.

I was able to log a case with a Cisco tech before, and he was responsive, e.g. within 24 hours for my Cisco devices, but not necessarily for Webex.

I'm giving Webex a score of seven out of ten.

We primarily use Webex to connect for meeting purposes.

Its features are easy to navigate, easy to share, and easy to conduct meetings.

We are comfortable using it. 

Webex is easy to use.

Integration with other systems, as well as customization, may be beneficial within the context of the specific work set.

I would like to see more integration, with respect to some more unified communication activities.

In my professional experience, I have been using Webex for almost eight or nine years.

I currently work with the most recent update.

Overall, my impression of the stability is good.

Webex is a scalable product.

In our company, we have more than one hundred users.

Webex is used on a daily basis rather than on a regular basis.

We have not contacted technical support. We have not had any issues.

I am working in research and consulting sales. The majority of the products I use are from Microsoft, such as Excel.

We do use Skype, as well as VMware for virtual connections.

The main difference in using Skype is that it's all integrated with all of your Microsoft Teams and Microsoft applications. That's a significant distinction. I believe Webex is also integrated to some extent, but I believe Skype is more easily integrated with Teams.

The initial setup is straightforward. It is not a complex process.

The setup does not take a lot of time and the installation is less.

It doesn't require a lot of maintenance, I believe, that everything is, already accompanying it.

We finished the deployment in-house; everything was done within the company.

I am not aware of the pricing details.

I would recommend this solution to others who are thinking about using it because the navigation and setup are simple.

I would rate Webex an eight out of ten.

One of the best things about Webex which I liked was that it was simple and to the point. It separated its video conferencing capabilities from other extra capabilities, so you had two different products for the virtual meetings and for collaboration. This separation, these different products, made it easy to do what you wanted to do, and to get to the point of what you wanted to do.

The only reason why we could not stay with Webex was because they didn't have a data center in the African region. There were latency issues as well, so we couldn't continue using the tool. These are its areas for improvement. Other than these issues, there's no other area for improvement, because Webex is good the way it is.

Having a data center in the African region will help improve the latency issues, without incurring additional costs. There is a way that you can improve the latency issues, but you have to buy hardware from Cisco to put into your data center. Not a lot of companies would like to do that.

I've used Webex a year ago, for six months.

We found the stability of this solution satisfying.

We were satisfied with the scalability of Webex.

My rating for Cisco tech support is ten out of ten. Bruno, who handled our issues, was top-notch. Anything we needed, Bruno was on top of it. He was top-notch, so 100%, it's a ten out of ten.

The initial setup and deployment of Webex was easy and straightforward. It was on point, and there were no issues.

I evaluated Microsoft Teams.

We used an open-source license for Webex.

We had 2,500 users of Webex. The meetings we had using it had a maximum of 2,500 users.

I'm rating Webex a ten out of ten, functionality-wise.