Webex Reviews

We use Webex to conduct online meetings with our customers.

The product's most valuable feature is its ability to integrate with multiple products.

Webex's translation feature could work more accurately.

We have been using Webex for five years.

I rate the platform's stability a seven out of ten.

We have enterprise companies as our customers for Webex. I rate the scalability an eight out of ten.

I rate the initial setup process a seven out of ten. It takes a few days to complete.

I rate the platform's pricing a six out of ten.

I rate Webex an eight out of ten.

Webex helps us collaborate better. We can work with customers and our team in real-time, share screens, and use a whiteboard. It's been really helpful.

I have been using the product for two to three years. 

I rate the product's scalability a nine out of ten.

I rate the tool's scalability a nine out of ten. Our organization uses Webex, and its users include project managers, development team leads, and consultants like myself. 

I haven't contacted the technical support yet. 

We used GoTo Meeting before Webex. I do have confidence in Cisco technology since we've used Cisco switches and support in the past, so Webex, being from Cisco, seems promising.

I would rate my experience with the initial setup as a nine out of ten. It was very easy and straightforward, and I've always had a good experience with it. 
Webex is deployed in our organization primarily for consultants and teams. Whenever a customer requires us to discuss certain products or topics, we use the tool to facilitate those discussions and bring everyone together for meetings.

The deployment is quick. We download it from the web, install it, and start using it. There's no extensive company-wide deployment of the tool in our organization. It's primarily used by consultants engaging with customers who prefer Webex for meetings. I've never initiated a Webex meeting myself. Typically, it takes less than five minutes from downloading to join a meeting.

I've been using Webex to meet customer requirements. I tend to use Zoom for team-related activities. However, if the customer prefers Webex, Zoom, or Teams, we adapt accordingly. 

I'm using a hybrid setup, including on-premises and hybrid cloud environments. Our approach is driven by customer requirements because we prioritize serving our customers. We support platforms like Azure, AWS, and private or hybrid cloud, including on-premises deployments.

I rate the product a nine out of ten. 

Webex is a reliable solution and has good video quality.

The solution’s pricing could be improved.

I have been using Webex for four years.

I rate the solution’s stability an eight out of ten.

Around five users are using Webex in our organization.

I rate the solution a seven out of ten for scalability.

We use Microsoft Teams and Google Meet simultaneously.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.

We implemented the solution in our organization through a reseller. The solution’s deployment took a few hours.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.

We are satisfied with the way Webex handles large-scale virtual events. We do not use Webex too often. We use it once a week or once every two weeks. We did not face any problems with Webex's video quality. The solution's security and privacy features met our organization's requirements. Webex is deployed on the cloud in our organization.

I would recommend Webex to other users because it is a reliable solution.

Overall, I rate the solution an eight out of ten.

We use the solution for everything. It is used by engineers. They use the tool for communication within the team and for video calls with the customers. It provides chat, instant calling, and messaging features. Everything is integrated into Webex.

Webex is used by Cisco worldwide. All the companies that have Cisco engines will have Webex. It is a common tool for easy communication.

Webex is a good solution. It is a handy tool. Sharing is easy. Contacting multiple users at a time is easy. It is quite useful. It is a strong product. The video conferencing quality is better than that of other solutions. Webex has the upper hand on everything because it runs on Cisco.

Webex is limited to Cisco. It is a good and a bad thing. It is okay for security reasons. We will get access to the product only if we are a Cisco user.

I have been using the solution for eight years.

The initial setup is a bit difficult. It is quite technical.

Some companies use Microsoft Teams.

We are customers and partners. Overall, I rate the product a ten out of ten.

I use the solution in my company for meetings and training. The tool has a lot of good features, including screen sharing features, and it also provides a good user experience.

Webex is a very demanding application, so it requires a very heavy bandwidth. The aforementioned area can be considered for improvement in the product. The pros of the product overshadow the product's cons.

I have been using Webex for five years.

Stability-wise, I rate the solution an eight out of ten.

Scalability-wise, I rate the solution a ten out of ten.

The solution's technical support is good. I rate the technical support a ten out of ten.

Positive

I rate the product's initial setup phase a two on a scale of one to ten, where ten points mean it is very difficult to deploy.

The product's initial setup is easy.

The solution can be deployed in a few minutes.

Webex is a cheaply priced tool.

Compared to the other products in the market, I feel Webex is better.

The video quality offered by the product is very good for our company's remote meetings.

The product is very flexible, and it can be integrated easily with other platforms. The product integrates very well with LMS software products.

I don't know if any maintenance is required for the product.

I rate the overall tool a ten out of ten.

The platform helped us a lot during COVID-19 to schedule meetings remotely.

We can access and conduct meetings remotely from anywhere using Webex. It saves a lot of challenges dealing with documents while preparing for meetings or interview sessions.

The product's price could be better. 

We have been using Webex for seven years.

I use Skype, Microsoft Teams, and Zoom as well. Some functions like screen sharing are challenging to use in Microsoft Teams. For Skype, it is more complicated to establish a powerful network.

We have to connect to the network and download the software using the browser for installation.

I implemented the product myself.

We purchase the product's yearly license. It is expensive.

I rate Webex an eight out of ten.

We use Webex for conferencing.

The most noteworthy aspect of Webex is its quality, which I found satisfactory without any notable issues.

In terms of features, it would be beneficial for Webex to focus on improving its chat functionality to make it more user-friendly. Additionally, enhancing communication operations to create a friendlier user experience would be advantageous. Other individuals who have tried using it faced challenges when attempting to share content with third parties during conversations or meetings.

I have been using Webex for approximately five years.

We encountered connectivity issues that could have stemmed from our network, the internet service provider (ISP), or other factors. It seemed to be an isolated incident, and I didn't have the opportunity to connect with tech support to diagnose the exact problem. It could have been related to an update or an issue with Webex itself. However, the problem was eventually resolved. While it was a significant concern for someone else, I had not personally received any complaints about it prior to that occurrence.

We have three people in my group that have used Webex.

Although there is internal technical support available, I didn't escalate the issue as it was resolved almost immediately. The presence of an active internal technical support team played a key role in swiftly fixing the problem.

I have a preference for alternative tools. Regarding conferences, Webex is acceptable. I want to be honest with you about this. Connecting on Webex is actually easy. I would consider it to be on par with Zoom in terms of overall quality. However, I'm aware that some external users from the company's perspective have encountered certain issues that have hindered their conversations. Honestly, they weren't particularly enthusiastic about this solution. When I need to communicate with these external customers through Webex, they tend to choose another tool. This doesn't inspire much confidence in me, but I understand it's a personal matter. Perhaps the design could be improved, but that's also just my personal opinion. Apart from that, I believe Webex has all the necessary features. As a regular Zoom user, I simply prefer to stick with Zoom based on my own experiences and preferences. Additionally, I find it more useful to use Zoom for both personal and team purposes.

For my ideal solution, I would suggest taking the best features from various tools. For instance, I would incorporate Slack's messaging capabilities and Zoom's audio-video functionality. That combination would be perfect for me. If it were possible to also include elements from other platforms like Telegram and Webex, it would further enhance the overall solution.

The solution requires maintenance. 

I rate Webex a seven out of ten.

We use Webex for video calls and meetings. 

When clients arrive, some people use Webex, others use Teams, and still, others use Zoom.

The performance is not always good and could be improved.

I have been working with Webex for three years, and have used it within the last year.

Webex's stability is adequate.

We don't have any issues with Webex's scalability, but we don't scale very much.

Technical support is handled by another team in the organization.

The installation was straightforward.

Only one person is required to maintain this solution. 

I am not involved with the licensing.

In terms of recommending this solution, nothing can be done because it is a decision made by the organization.

For me personally, I am satisfied with this solution and would recommend it.

I would rate Webex a seven out of ten.