Webex Reviews

Webex has frequent updates and it is very good.

Webex could improve by adding captions for the translation.

I have been using Webex for approximately five years.

Webex is a stable solution.

Webex is scalable, there are rooms that people can join.

We have approximately 2,000 users using this solution in my organization.

The technical support from Webex is good.

The initial setup of Webex is easy.

We have approximately four or five engineers that support this solution.

I rate Webex a seven out of ten.

I am a reseller and use Webex to host calls with my clients and other associates within my enterprise.

I enjoy being able to make video calls.

I would like the next release to be more user-friendly. 

I have been using Webex for about six years.

The solution is stable.

I do not consider Webex to be too scalable.

The initial setup was easy but it was difficult to integrate it within my environment.

I had a hard time integrating this solution within my environment. I prefer Microsoft Teams over Webex.

Webex is used mainly for virtual meetings.

The most valuable features of Webex are the depth of the tone and the quality of the picture. I find them better than Teams or Zoom.

Webex could improve the sharing features.

Everybody these days uses virtual meeting solutions because we're all remote working. It would be a benefit if there were permanent collaboration spaces for projects. For example, the way Teams has its teams folders and shared locations.  Webex is missing that feature, or maybe it has it and I'm not aware of it. However, it needs a permanent sharing location for when projects can get stored and can be a collaboration space as opposed to only a meeting space.

I have been using Webex since it was released, approximately 20 years ago.

The stability of Webex is good. I have a very good home bandwidth, the stability isn't an issue.

The biggest Webexsession I have ever done was with approximately 120 people, but typically the sessions are between 15 and 20 people.

I have used other similar solutions, such as Teams and Zoom.

I did not do the implementation of Webex. However, it took one or two minutes to be installed.

I rate Webex an eight out of ten.

Webex is my main mode of communication for meetings.

Webex is user-friendly.

Cisco could maybe make Webex more integrated and compatible with other platforms.

I've been using Webex for quite a long time. It has been several years now. 

I rate Webex seven out of 10. I would recommend it to others.

I use Webex for conference calls with buyers and overseas calls. 

The stream is very smooth. That's what I like about Webex. Other video conference solutions like Zoom sometimes freeze and get buggy, but Webex doesn't. 

Webex's Bluetooth functionality could be better. For example, I use Webex on my Android mobile phone and connect with Bluetooth. It connects, but I cannot speak through the Bluetooth microphone and earphones with Webex. It's always disabled. I don't know why. Also, if I want to pause my screen or mute my microphone, I have to go through several menus. I want easy access to that option. 

I have used Webex for around eight or nine years. 

Webex is stable.

It's hard to compare it to Zoom, but I like Webex a little better.

Webex is easy to use. Everything is pre-installed on my work computer by an IT guy in this company. He installs it by himself.

I believe we pay for an annual subscription to Webex. 

I rate Webex eight out of 10. 

I am using Webex for video conferencing.

I'm invited to the meeting by the corporation I'm speaking to, and they set up the meetings, add people, and do the limitations. I do not do this.

I do not like the solutions functions.

I have been using Webex for many years. I did not use it very often, I use it approximately once a month.

I have found Webex to be stable.

I have used Microsoft Teams and Zoom and I have found that Webex is one of the better solutions.

Webex is easy to implement.

I am using the free version of Webex.

I rate Webex a six out of ten.

Whenever I try to use it, whenever I plan a meeting, I visit the website and set it up. We use it primarily for meetings. 

The solution has many features. For example, it has more features than Zoom, which we also use.

You can configure whatever you want in great detail. It's very flexible.

The solution scales well.

It's a bit complex. There's more complexity involved than with, for example, Zoom. The extra features it offers makes everything just a little bit more confusing. They should work to make it simpler. 

The initial setup can be a bit difficult.

The stability needs to be better.

We've been using the solution for almost two years now. We've been using it since the beginning of the pandemic.

I wouldn't describe it as stable. I've had issues with it in the past.

In terms of scalability, you can install it to every client and you can invite hundreds of people into one meeting. The scalability is high and very good.

Thousands of people use the solution in our organization. It's used at all levels from management down.

I'm not sure if there are plans to increase usage or not. 

I've never actually dealt with technical support and therefore cannot comment on their service level. Whenever I have issues, I reach out to my internal IT team. They may have contacted WebEx at some point, however, I can't say for certain that's the case. 

We also use a solution called Jabber, which can communicate with Cisco. I also use Zoom.

The initial setup is a bit more difficult than, for example, Zoom, which is quite straightforward. 

There is just one person needed to install and maintain the product. 

I tried to install it myself, however, ultimately, I needed to get help from our system admins. 

We are a Cisco partner. We're also customers. 

I would recommend the product to others.

I'd rate it at an eight out of ten.

We primarily use the solution for virtual meetings. My company is using the Cisco WebEx for most of their meetings.

It's very easy to access. 

It's straightforward to use and navigate around. 

We can do the global meeting with this solution.

Once you have an account, you can always set up meetings with people via Outlook. It's very simple. If you need to, you can just simply share the link with the people.

Users can connect from anywhere. If they have internet access or they have a phone, they can join a meeting.

Sometimes we've had issues with the connection.

We've been using the solution since that pandemic started. We've used it for a few years now.

The stability is pretty good. We had a multi-meeting, multi-location connected meeting, and it worked pretty well. We needed help from our IT team to set it up, however, once it has started, it worked well. It didn't crash or freeze. There weren't glitches.

The solution can scale well and we haven't faced any limitations. We've had a global meeting without issue, for example. 

Our entire organization uses the solution. There are thousands of employees.

We normally deal with our own IT team and not outside technical support. Therefore, I cannot speak to how helpful or responsive they are.

The initial setup is very straightforward. It's not overly complex or difficult. 

I can't speak to the cost. I don't handle the billing aspects of the solution.

I'd rate the solution at a seven out of ten. It offers a good connection and is easy to use, however, sometimes we see there's a connectivity issue.

I mostly use Webex for meetings with our clients and sometimes for interviews. 

I don't have deep experience with Webex, but it has a good interface and excellent video quality. I like how Webex lets you zoom in and out on the presenter's screen. It's silly, but all the solutions have the same features, and I think WebEx is the only one that allows zoom. 

Webex could add some integration with Microsoft Office or G-Suite.

Webex is stable and scalable.

We use Teams and Zoom. The official solution at my company is Microsoft Teams, but many of our clients have Cisco WebEx in their environment, so we need to use it.

The Webex setup is basically automatic. You download it, and the installer does the rest. It takes only a few minutes. 

Some companies we do business with have the paid version of Webex, and we use it to connect to them, but we just use the free version.

I rate Webex 10 out of 10. 

I only use WebEx to communicate with one of the managing directors, because that is his default meeting platform.

Webex has one-click calling, which makes things easier. You click, and it automatically dials in to the meetings without pressing additional buttons. It's easy for people who aren't on WebEx. That was helpful.

We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful.

We saw lag issues more often when we had multiple people connecting.

We never contacted Cisco support about the lag issues because we didn't have time for a follow-up. 

Setup is marginally convenient, and that made a difference for the organization.

The price of Webex was reasonable. 

I rate Webex seven out of 10. Regardless of whatever email integration you have, one-click calling is the easiest. Getting two things together isn't so hard from a business user's perspective. But when you're doing multiple things, that one extra thing becomes an annoyance you don't want to deal with, and you're hoping that an IT team set it up for you already.