Webex Reviews

We are a services company, and we use Webex as a platform, depending upon the client that we have.

We use Webex, for training, and for meetings.

Webex offers a wide range of useful features.

It is comparable; they are all the same.

Webex is pretty robust.

The pricing could be improved.

I have been working with Webex for 22 years.

I use the most recent version of this platform.

Webex is a stable solution.

It's a scalable platform

Our company has 250 employees, and everyone uses Webex.

As it is client-driven, increasing usage is dependent on the clients.

We have contacted technical support, and have not had any difficulties.

I have some experience with Adobe Connect and Zoom.

The initial setup is straightforward. It is not difficult in any way.

We don't require a lot of staff to deploy and maintain this solution.

Webex is very expensive.

I would recommend getting training and learning how to use it well.

I would rate Webex an eight out of ten.

I am using Webex for video conferencing.

I'm invited to the meeting by the corporation I'm speaking to, and they set up the meetings, add people, and do the limitations. I do not do this.

I do not like the solutions functions.

I have been using Webex for many years. I did not use it very often, I use it approximately once a month.

I have found Webex to be stable.

I have used Microsoft Teams and Zoom and I have found that Webex is one of the better solutions.

Webex is easy to implement.

I am using the free version of Webex.

I rate Webex a six out of ten.

Whenever I try to use it, whenever I plan a meeting, I visit the website and set it up. We use it primarily for meetings. 

The solution has many features. For example, it has more features than Zoom, which we also use.

You can configure whatever you want in great detail. It's very flexible.

The solution scales well.

It's a bit complex. There's more complexity involved than with, for example, Zoom. The extra features it offers makes everything just a little bit more confusing. They should work to make it simpler. 

The initial setup can be a bit difficult.

The stability needs to be better.

We've been using the solution for almost two years now. We've been using it since the beginning of the pandemic.

I wouldn't describe it as stable. I've had issues with it in the past.

In terms of scalability, you can install it to every client and you can invite hundreds of people into one meeting. The scalability is high and very good.

Thousands of people use the solution in our organization. It's used at all levels from management down.

I'm not sure if there are plans to increase usage or not. 

I've never actually dealt with technical support and therefore cannot comment on their service level. Whenever I have issues, I reach out to my internal IT team. They may have contacted WebEx at some point, however, I can't say for certain that's the case. 

We also use a solution called Jabber, which can communicate with Cisco. I also use Zoom.

The initial setup is a bit more difficult than, for example, Zoom, which is quite straightforward. 

There is just one person needed to install and maintain the product. 

I tried to install it myself, however, ultimately, I needed to get help from our system admins. 

We are a Cisco partner. We're also customers. 

I would recommend the product to others.

I'd rate it at an eight out of ten.

I mostly use Webex for meetings with our clients and sometimes for interviews. 

I don't have deep experience with Webex, but it has a good interface and excellent video quality. I like how Webex lets you zoom in and out on the presenter's screen. It's silly, but all the solutions have the same features, and I think WebEx is the only one that allows zoom. 

Webex could add some integration with Microsoft Office or G-Suite.

Webex is stable and scalable.

We use Teams and Zoom. The official solution at my company is Microsoft Teams, but many of our clients have Cisco WebEx in their environment, so we need to use it.

The Webex setup is basically automatic. You download it, and the installer does the rest. It takes only a few minutes. 

Some companies we do business with have the paid version of Webex, and we use it to connect to them, but we just use the free version.

I rate Webex 10 out of 10. 

I only use WebEx to communicate with one of the managing directors, because that is his default meeting platform.

Webex has one-click calling, which makes things easier. You click, and it automatically dials in to the meetings without pressing additional buttons. It's easy for people who aren't on WebEx. That was helpful.

We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful.

We saw lag issues more often when we had multiple people connecting.

We never contacted Cisco support about the lag issues because we didn't have time for a follow-up. 

Setup is marginally convenient, and that made a difference for the organization.

The price of Webex was reasonable. 

I rate Webex seven out of 10. Regardless of whatever email integration you have, one-click calling is the easiest. Getting two things together isn't so hard from a business user's perspective. But when you're doing multiple things, that one extra thing becomes an annoyance you don't want to deal with, and you're hoping that an IT team set it up for you already.

I am using Webex mainly to speak to my manager.

I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice.

I do not like emojis. 

I have been using Webex for a while, within the past 12 months.

We have approximately 1,000 employees in Canada that could have used Webex at one time or another.

I have not used technical support.

The setup is straightforward in most cases.

Virtual meeting solutions are not perfect while working remotely. The quality of the service depends on many factors, such as the connection I am using or the servers. Occasionally it's not always clear or perfect. It's not Webex in particular or this solution causing the issue.

I rate Webex an eight out of ten.

I would give most of the virtual meetings solutions, such as Zoom, or Google Meets which I use for my kids. All those platforms are similar, none of them are perfect.

My primary use case of Webex is virtual meetings. We also use it for direct communication and phone replacement. 

I think this solution is cloud-based. 

A valuable feature of Webex is that it's good for direct communication. In general, I'm satisfied. 

Webex's stability could be improved. It crashes very often. The user interface could also be improved to be more modern because it looks outdated. 

I have been using Webex for maybe five years. 

The stability is not so good. It crashes very often. 

I'm not in charge of expanding or scaling, but for me, it works fine. 

I rate Webex a seven out of ten because it crashes sometimes. I would recommend Webex to others considering implementation, but I would advise that they evaluate different solutions and take what works best for a particular use case. 

We use Webex for end-user support purposes whenever there requires troubleshooting. For example, if we want to connect to America or Europe or a different country for the support we can.

The collaborative features could improve in Webex. There should not be the typical one on one connection that we have had in the past.

I have been using Webex for approximately 15 years.

I have found Webex to be stable.

Webex is scalable. 

I have noticed a decrease in the usage of this solution in our organization. We have approximately 10 people who are using this solution in my organization.

The installation is not difficult.

I am able to do the installation myself.

I rate Webex a seven out of ten.