Webex Reviews

The vendor who supports me uses Webex for technical support. They set up Webex, and we are able to connect with each other. Some people use Webex to do sales pitch presentations for various solutions. They send me a Webex link, and I can join and have our conversation.

Webex is a collaboration tool that helps you with remote support and collaboration.

The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.

The solution's stability is great during meetings unless there are network fluctuations, in which case you start having the usual problems.

The solution needs to make the installer packages lighter. This would reduce the turnaround time to download, which would speed up the installation.

The solution's video conferencing quality is great, and I rate it a seven out of ten.

Overall, I rate the solution an eight out of ten.

Webex helps us collaborate better. We can work with customers and our team in real-time, share screens, and use a whiteboard. It's been really helpful.

I have been using the product for two to three years. 

I rate the product's scalability a nine out of ten.

I rate the tool's scalability a nine out of ten. Our organization uses Webex, and its users include project managers, development team leads, and consultants like myself. 

I haven't contacted the technical support yet. 

We used GoTo Meeting before Webex. I do have confidence in Cisco technology since we've used Cisco switches and support in the past, so Webex, being from Cisco, seems promising.

I would rate my experience with the initial setup as a nine out of ten. It was very easy and straightforward, and I've always had a good experience with it. 
Webex is deployed in our organization primarily for consultants and teams. Whenever a customer requires us to discuss certain products or topics, we use the tool to facilitate those discussions and bring everyone together for meetings.

The deployment is quick. We download it from the web, install it, and start using it. There's no extensive company-wide deployment of the tool in our organization. It's primarily used by consultants engaging with customers who prefer Webex for meetings. I've never initiated a Webex meeting myself. Typically, it takes less than five minutes from downloading to join a meeting.

I've been using Webex to meet customer requirements. I tend to use Zoom for team-related activities. However, if the customer prefers Webex, Zoom, or Teams, we adapt accordingly. 

I'm using a hybrid setup, including on-premises and hybrid cloud environments. Our approach is driven by customer requirements because we prioritize serving our customers. We support platforms like Azure, AWS, and private or hybrid cloud, including on-premises deployments.

I rate the product a nine out of ten. 

I use the solution in my company to call our clients and manage areas such as business collaborations and webinars.

The most valuable features of the solution revolve around stability and performance. The average networking speed offered by the product is good.

Some concerns are raised by the company's team when it comes to the screen portion of the tool. There is a need to hire engineers to deal with the aforementioned issue.

I have experience with Webex.

Stability-wise, I rate the solution an eight out of ten.

The team of administrators in my company deals with the company's support team.

One person can handle the product's initial setup phase. The initial setup phase doesn't require much time.

Mostly, I use Webex Client. I downloaded the solution from Webex's site. In general, I use Webex Enterprise Edition.

There is a need to pay the licensing charges to use Webex Enterprise Edition.

The product has simplified the remote work in our company, especially when we have to have client meetings and there is a need to add our internal team members who are working remotely.

The video quality, screen, and interface offered by the product are good.

From my side, I would recommend the product to others.

The product's security features seem good, but I don't know much about them.

The conference quality offered by the tool is good.

I rate the overall tool a nine out of ten.

We use the solution for voice calls, desktop sharing, and sharing drawings or texts for presentations.

The solution is useful for communication. It provides the basic features available in other products.

The solution is heavy and slow. It takes too much time to open. It is a bit old. I do not feel comfortable using it.

I have been using the solution for six years, but not frequently.

I rate the stability a five out of ten.

The initial setup was easy.

Microsoft Teams and Zoom are better than Webex. Webex is pretty slow compared to Microsoft Teams and Zoom. Microsoft Teams is also a bit heavy and slow. I like Zoom. I feel more comfortable using Teams and Zoom. I have been using them for a long time.

We use the solution rarely. I use Webex only when our partners ask us to join meetings through Webex. I might not be comfortable using Webex because I do not use it frequently. Our organization takes care of our security needs. Overall, I rate the product a four out of ten.

Webex is used for video communication and video calls.

I am satisfied with the performance of Webex.

The user interface is fine for me. It is user-friendly.

I don't have an issue with the security.

I think it's very inconvenient to have to enter my email address all the time just to be a visitor.

I didn't log in because I just attended a meeting that my manager scheduled for me and I had to retype my email address, and I believe that I should be able to click a button as a visitor. I shouldn't have to enter my email address again and again.

It should be easier to join a meeting.

I started using Webex after I joined my company, and my company also uses Webex. I have been using it for one month.

I am not aware of the number of users in the company.

Previously, I worked with Google Meets and Zoom.

The issue is that I have no idea which company it is from when I use it.

I was not involved in the installation. It was pre-installed in the company.

For me, there is no licensing fee.

I would recommend this solution to others, but I'm not sure what its specific advantage is, but I use it smoothly.

I would rate Webex a six out of ten.

We use Cisco Webex for meetings. And we have different packages for that. It can also be integrated with Teams.

We recently switched over to Webex, and the changes allow us to make conference calls up to 100 members at the same time, depending on the package we go with. It can be done from a desk phone. There is screen sharing, group chat, and all of that included in Webex.

The solution is very valuable for conference calls because I see a lot of businesses are switching from work-from-home. When it was just two people trying to conference, it was easier. But now I see there are times when many people have to be on the call at the same time. That's definitely something that Webex can help with. The file-sharing is helpful too, so you aren't emailing all the time. The solution takes care of most of your communication needs.

The solution is stable. We've used Webex for training before, and we have never had problems. I personally have never had problems using Webex being on those calls, because the best part is that you definitely don't need to have access to internet to attend those calls. Sometimes, if you're on the go, you could simply just dial in and be a part of the meeting as well.

The solution is very scalable. You can have at least 100 people on a conference call.

From what I've heard and from the training we've had, the solution does seem to be very user-friendly. One does not have to be a very high-end IT person to be able to fix these things.

Our company does provide installation, and once the tech is on site, they can help you with most issues while they're there.

I would rate the solution a nine out of ten. It's definitely something that is future-proofing your needs. I'm not sure how long we'll have this COVID, but this does seem to be a solution that not only handles the present demands, but also something that we would need in the future as well. With so many people working remotely, this definitely makes sense, for most businesses at least.

I use Webex for having meetings in the cloud. For example, sometimes I use it for technical reviews with my team, and sometimes, I used it for education.

The most valuable feature is the remote control. I can share my screen, or control other PCs, which are very good features. I can do all of this from home without having to travel.

Webex is easy to use, even for people who are just learning it. They can join meetings or share content with the click of a link.

This solution would be much better if we could install an endpoint and have centralized management. This would allow me to subscribe, push an endpoint to the client, and then control these points.

I would like to see the inclusion of security agents, for example from McAfee or Symantec, which can scan the communication for threats. This would help avoid problems if a user has malware on their machine. Webex would also be able to scan for malicious files.

I have been using Webex for three years.

The stability is very good and Cisco is doing a great job with it. We use it on a regular basis.

This is a scalable product. In the past three years, I have not faced any issues related to scalability.

I have been in touch with Cisco support and they are very good. For enterprise-level organizations, I find them very good.

I have also used GoToMeeting and Zoom. I found that Webex is easier to use than these other products.

This cloud-based solution is very easy to install, with only a single click.

My advice is simply that if this product fits the requirements then people should just start using it. It is very easy to use and can't be complicated, even for non-professional users. 

I would rate this solution an eight out of ten.

I use Webex for meetings. It's useful in virtual meetings. It's a video communication tool.

I find Webex to be a good solution. You can share your screen, you can grant control to other meeting participants, you can record, etc. It's okay to use because it does not cause lag, and the video runs smoothly. I'm happy using Webex.

I don't have any complaints about Webex. I'm also using Microsoft Teams and they are the same, but there's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult.

I've been using Webex for three years. We're using it in the company I work for.

Webex is stable here in Thailand. I have not experienced a frozen screen or interruption when I'm having my meeting on Webex.

The scalability of Webex is okay. The biggest meeting I had was with 50 participants, but sometimes, we need to place some of the participants on mute.

There is no issue with Webex technical support, but there's a support issue in the reseller side. From my company's reseller to our customers, there are many Webex cases, but technical support is okay in terms of troubleshooting open cases.

We pay a yearly license for Webex.

I evaluated Microsoft Teams.

In my company, we use Webex and Microsoft Teams.

There are between 5,000 to 10,000 users of Webex in the company. I'm one of the end users of this solution. 10 people make up the technical team that handles the deployment and maintenance of Webex in my company.

On a scale of zero to ten, with ten being the highest, and zero being the worst, I'm giving this solution a score of nine, and I'm recommending it to others who want to start using it, because Webex is okay in my experience.

I'd say that in zero to ten, I'm recommend in the eight or nine. I think it's okay in my experience, yes.

I'm rating Webex a nine out of ten.