Zoom Workplace Business Reviews

We use the solution for virtual meetings. 

The performance could be better. 

We have been using Zoom for a few months.

The solution is stable. 

I cannot say for certain if the solution is scalable. 

We have not had occasion to contact technical support. 

Before using Zoom we used Cisco Webex. 

The installation was easy, although I do not recall how long it took. 

We do not incur any licensing costs, as we use the free version. 

As we use another collaboration tool, I believe there to be a couple of users making use of the solution in our organization. 

I would not recommend the solution to others. 

I rate Zoom as a six out of ten. 

I use Zoom for virtual meetings.

Zoom could improve by having more tools.

I have been using Zoom for a few years.

The solution is very stable.

I have not needed to contact the technical support of Zoom.

The installation was straightforward and only took a few minutes to do on my laptop.

Zoom is free to use.

I would recommend this solution to others.

I rate Zoom an eight out of ten.

There are upwards of 200 people in my organization using Zoom for video conferencing.  

Compared to Teams, Zoom's performance and user interface are better. This is especially the case when you're doing any kind of online presentation, PowerPoint, or team demo. I think Zoom is much more user friendly. I don't know the level of security of Zoom, but it underwent a CSO test and was approved, so the level of security is good enough for us to use it. Since we are dealing with cyber security, I think it should be well secured.

If Zoom could be more secure, that would be better. Security is always a highly sensitive matter for everyone today. 

I've been using Zoom for five or six years.

We've had no issues with Zoom that required us to contact technical support.

Installing Zoom is very straightforward. It only took a couple of minutes. 

I don't know what the price for Zoom is. It's a company license, so I don't know anything about pricing.

I rate Zoom nine out of 10. I would recommend it to others.

We use Zoom for virtual meetings. We have viewer than 100 employees in our organization.

Zoom is easy to use.

I think Zoom is not secure.

We've been using Zoom since the COVID pandemic started. 

I've never contacted Zoom support.

The setup is simple. It only takes a few minutes and you can do it by yourself. 

I rate Zoom seven out of 10.

We use Zoom for conference calls of a comparatively large scale. 

I rate Zoom as an eight out of ten, owing to the quality of its video and audio, its accountability, ease of use and intuitiveness. The UIs are very easy. Everything on Zoom is good. 

The technical support is very bad. If one is using Zoom SDK for building up his internal tool, then the support he can expect on a Mac OS is very bad. There will not be support for the latest version of the Xcode and development involvement. There are many challenges and integration is difficult. These are some of the issues which have been relayed to me by certain developers. 

There is an issue with the integrations with custom applications. If, say, I am using Zoom SDK for customizing a product, I would encounter difficulty in integrating it with one of my native products. The technical expertise and documentation provided is very poor and that won't help the developers integrate everything smoothly.

I have encountered certain difficulties with Zoom screen-sharing and multi-use of sharing. There should exist the ability to share for multiple users. 

Zoom's technical support is very bad. The technical documentation and expertise they provide is very poor and does not facilitate an entirely smooth integration by the developers. 

We integrated in-house. However, the responses we received to the many questions we posted on the Zoom developer portal were not good, lacking prioritization. 

In addition to the solution, we evaluated Zudy VINYL, but noticed that the packages they offer are a bit on the costly side. 

A friend of mine customized Zoom for one of his solutions. 

We are working with customers on multiple solutions, as we are part of a service provider company. We have the technology tools that our customers require.

Our Zoom use spans the entire organization. Mainly managers make use of it and sharing will be done with the team. We generally use Microsoft Teams for internal communication. 

I rate Zoom as an eight out of ten. 

You can have multiple connections so that everybody can interact. You can change your background. If you're in your home and you don't want people to know what it looks like, you can pretty much change the background to any background that you want.

It is pretty reliable. It works on multiple devices. It works on your phone and on your computer.

They can make it easier to use and more intuitive. Ease of use is always a key for selling a product.

I started using it during the pandemic.

For the most part, it has been stable. I never really had any issues with it crashing, having to call in twice, or anything like that. It is pretty reliable. 

I've experienced larger meetings, and it works fairly well. We had a meeting with more than 50 people on it, and that was pretty impressive. It may have been the enterprise version. I guess enterprises have licenses to do certain things. I don't really know for a fact, but that would be my guess.

You just download it and go. When you're on your device, you just download the client, and then you attend the meetings.

Just from my perspective about it, I would give it a nine out of 10.

I primarily use the solution for virtual meetings.

The solution is easy to use.

It's got a simple, easy-to-understand user interface.

The solution is stable. 

The product scales well.

The installation is very easy.

I cannot recall coming across any missing features. It works well enough.

I've never had any issues with the product itself. 

There were some security issues early on, however, they have fixed the problem, and now it is fine.

The solution could always use better performance. 

I've been using this solution for two years now. It's been a while. 

The stability is very good. It's reliable and works when you need it to. There are no bugs or glitches. It doesn't crash or freeze. 

You can scale this solution. If you need to expand it, you can do so in order to incorporate more people.

We have a few thousand users that use the product in our company currently. It's pretty widely used. 

I haven't had any issues with the product. Therefore, I've never spoken with technical support. I cannot comment on how helpful they would be, or how responsive due to never having dealt with them directly. 

I also use Microsoft Teams, and I prefer using that over Zoom.

The initial setup is not overly complex or difficult. It's quite straightforward and very simple. A user shouldn't have any problem with the process. 

I can handle the implementation myself. I do not need the assistance of an integrator or consultant. The entire deployment is very quick.

I don't have any details in regards to the licensing or the general cost. It's not an aspect of the solution I deal with. 

I'd rate the solution at an eight out of ten overall. I've mostly been happy with its capabilities. 

I would recommend the solution to other users or organizations. 

I mostly use the software for lectures and it has been really helpful. I use it for group studies, assignments, and business meetings.

My team and I had to finish a project within that period and since we couldn't meet, we usually collaborated on Zoom. We met with ourselves and sometimes with our supervisor and we were able to finish the project days before the lockdown was lifted. We were happy that we were able to achieve this goal, as it was very difficult for others.

Since the lockdown began and my partners and I were not able to step out for business meetings, Zoom came in handy and we were able to accomplish many feats within that period. These included project management, project completion, and project counseling.

Now, we don't have to go out and meet unless it cannot be avoided. With the inception of Zoom, we are able to collaborate anytime, anywhere, any day. We are able to achieve just as much as we would have if we were meeting and sometimes we are able to get a lot more done.

The grid view option is great, as you get to see everyone who is in the video conference at the same time.

I like the feature that you can select a particular member and see them on the full screen.

Video conferencing is great but Zoom has been on a different level. I like that feature that gives the host permission to mute everyone except themselves, and then unmute them anytime they need someone to talk

In order to save bandwidth, the feature of turning off video has been really great. We can switch them to audio-only when the video is not necessary.

I would like to see something like a virtual board or conference room where participants are seated around a virtual table, and pictures of them sitting on the chair or an avatar that the user can choose and control within that virtual world. This would allow the participants to somehow move around, talk to others privately just like you'd meet someone at the office, or talk to colleagues before a conference or board meeting starts.

Being able to edit Google Docs in Zoom would be helpful. For example, co-editing a file with a colleague using Zoom would be nice.

I've started using zoom since the first pandemic was initiated and I've been using it ever since.