I use it for conferencing. I use it in Mac as well as Windows. Also, I organise video and audio conferences.
Senior Consultant at ZILKER TECHNOLOGY LLC
made organizing conferences quite easy, we can record and replay the total meeting
Pros and Cons
- "It has made organizing conferences quite easy."
- "Maybe taking some steps over reducing bandwidth usage in case of video conference could be good."
What is our primary use case?
How has it helped my organization?
It has made organizing conferences quite easy. We can record and replay the total meeting. Also, when organizing team meetings, there is an option to mute all users and have a chairperson.
What is most valuable?
- Recording option — we can replay it later.
- Chat, in the case of group meetings
- Raising a hand to notify the chair that we have some things to share
- Video ability
- Screen share.
What needs improvement?
I like this solution as such. Maybe taking some steps over reducing bandwidth usage in case of video conference could be good. Also, filtering noise in case of audio.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Application and BI manager at Ithmaar-solutions
Reliable, stable, and performs well
Pros and Cons
- "The most valuable features of Zoom for enhanced team collaboration are its high video quality, comprehensive meeting features, and reliable performance."
- "I would appreciate it if the updates weren't so frequent."
What is our primary use case?
We use Zoom for our daily maintenance since we mainly work online and our team members are in different cities. It helps us hold meetings and collaborate on projects efficiently.
What is most valuable?
The most valuable features of Zoom for enhanced team collaboration are its high video quality, comprehensive meeting features, and reliable performance. It is also quite user-friendly and the sound quality is good.
What needs improvement?
While Zoom is an excellent product overall, I would appreciate it if the updates weren't so frequent.
For how long have I used the solution?
I have been using Zoom for three years.
What do I think about the scalability of the solution?
We have 15 users at our company that use Zoom daily.
How was the initial setup?
Setting up Zoom was straightforward and took almost no time at all. Just downloading the file and following the instructions made it easy. Deployment can be completed in just a couple of minutes, and adding a custom logo is a simple process.
What was our ROI?
Zoom has provided a positive ROI by saving time and money through remote meetings, eliminating the need for in-person gatherings, and reducing costs associated with travel and office space.
What other advice do I have?
Overall, I would rate Zoom as a ten out of ten. It is reliable, stable, and performs well. I would recommend it to others.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Zoom Workplace Business
May 2026
Learn what your peers think about Zoom Workplace Business. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,644 professionals have used our research since 2012.
Principal Consultant at a tech services company with 51-200 employees
Convenient, highly reliable, and simple implementation
Pros and Cons
- "The solution is great it meets all of our needs, most people have the solution, and it is convenient to use."
What is our primary use case?
We use Zoom for virtual meetings and for technical support.
What is most valuable?
The solution is great it meets all of our needs, most people have the solution, and it is convenient to use.
For how long have I used the solution?
I have used Zoom within the past 12 months.
What do I think about the stability of the solution?
The solution is stable and highly reliable.
What do I think about the scalability of the solution?
I have found Zoom to be scalable.
We have approximately 17 users that are using this solution.
How are customer service and support?
I have not needed to contact the support.
Which solution did I use previously and why did I switch?
I have used Microsoft Teams but Zoom is our companies platform of choice.
How was the initial setup?
The implementation is simple. You download the application and run it. It is very straightforward.
What about the implementation team?
We do not require a technical team for the implementation or maintenance.
What's my experience with pricing, setup cost, and licensing?
I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us.
What other advice do I have?
I rate Zoom an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Security Engineer at a tech services company with 1,001-5,000 employees
Straightforward installation, good interface, and reliable
Pros and Cons
- "The interface is good and integrates well."
What is our primary use case?
We use Zoom for virtual meetings.
What is most valuable?
The interface is good and integrates well.
For how long have I used the solution?
I have been using Zoom for approximately two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Zoom is scalable.
We have approximately 15 people using this solution in my organization.
How are customer service and support?
I have not needed to contact technical support, I have not had an issue.
How was the initial setup?
The installation is straightforward and took a few minutes.
What about the implementation team?
I did the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
We have an annual subscription to the solution. The price could be reduced.
What other advice do I have?
I rate Zoom a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: May 2026
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