Zoom Workplace Business Reviews

I use my Mac to conduct Zoom meetings with those who are interested, which runs on my browser. 

I have come across the run of the mill issues which someone would expect to find with these communication solutions. There are occasional latency, sound and audio quality difficulties. 

The solution is good, but it's not perfect.

A big feature I wish to see would involve the ability to attach documents while conducting a session. 

I have been using Zoom for around a year-and-a-half.

The solution is much better and more reliable than Microsoft Teams or Webex.

I am not the one in charge of the decisions. People, such as recruiters and hiring managers, are the ones who make the decision to conduct a one-on-one meeting. Nowadays, these things are done remotely and the people, at turns, may specify Zoom, Microsoft Teams or Webex. This can vary. I deal with all of these solutions. 

I believe that Zoom is deployed in the cloud.

We provide software as a service.

I rate Zoom around a seven out of ten. 

I use Zoom mainly for meetings with colleagues or speaking with other people in the organization. I also use it to speak with people at my old job.

The most valuable feature is its reliability.

I have had the occasional problem with the connection and stability.

I have had problems with the connection but not very often.

I think that it is scalable. Everything that I have needed it for has been okay.

In this organization, everybody uses it. There are between 40,000 and 50,000 students and approximately 10,000 faculty. It’s a lot of users.

I have not had to contact technical support for anything.

Zoom is definitely easy to set up.

The personal version that I was using is available free of charge. A subscription service is also available.

My advice for anybody who is implementing Zoom is that it seems really straightforward. It's easy to set up and easy to use.

Other than a few connection issues, I haven’t had any problems with it.

I would rate this solution a nine out of ten.

I've used Zoom personally and professionally. We use it for virtual meetings and presentations for management or customers. We use Zoom or Teams for anything that requires a group discussion.

Zoom is nice. It does not consume a lot of internet bandwidth.

I want Zoom to be integrated with virtual or intelligence boards. This would be useful when you are giving lectures.

We've been using Zoom for three or four years.

Zoom is stable. 

We have a maximum of 50 users now.

I used Skype before Zoom.

Zoom is incredibly easy to install. You can download it immediately on a mobile phone or go to the website. You don't need a lot of IT skills to get it running.

Compared to Skype and Teams, Zoom is missing one feature, and that's the ability to call people. In Teams, I can call anyone I want. It's like a telephone. I can do the same on Skype, but I have to send a link in Zoom. They click on the link and contact me. If I'm driving, I can't just click on one of my team in Zoom.

I rate Zoom nine out of 10. It's great software. I would recommend it.

We use the solution for Webex, town hall, chatting and Teams. 

Non-technical support should be improved, such as that involving invoicing. I cannot think of anything offhand to improve regarding services. 

I would like to see avatars included in the next release. 

I have been using Zoom for three years

The solution is stable. 

The solution is easy to set up. 

As Zoom is quite good, I rate it as a ten out of ten. 

My primary use case for Zoom is for contacting clients, suppliers, and even colleagues. We were working at a distance with some people.

One of the most valuable advantages of Zoom is that it is a bit easier to install than Microsoft Teams or WebEx by Cisco, for example. Another advantage of Zoom is that it is easier to link a person that is not a Zoom user than it is with WebEx.

Overall, Zoom is a very mature platform. The only issues and glitches we have every had with it were related to Wi-Fi quality. For example, we can run into problems when a colleague is working on a low-quality Wi-Fi connection. Also, we try to use headsets in our meetings and this can create a problem, but that again is not an issue with the platform itself. 

We have had some quality and lagging issues with video regardless of connection quality. We would experience things like poor audio quality or a choppy connection, but that was with older versions of Zoom. 

I started using Zoom 10 years ago. 

Zoom is fairly stable.

We pay a per-seat monthly fee for keeping the license.

My primary use is for virtual meetings and one-on-one communication.

In the next release, I would like to see an easily accessible bandwidth feature so that you can see how much data you've used on a particular call.

I've been using Zoom for the last two years.

The product works, it's stable.

Zoom is scalable, it can handle meetings with lots of delegates.

The initial setup is really simple and can be installed in a couple of minutes - a rank novice could do it.

The desktop application works nicely, and I would recommend the product for other people. I would give it a score of eight out of ten.

We are using the latest update of the solution, although I cannot specify which version. 

We mostly use the solution for presentation and conferences and, occasionally, for support. 

Initially, I used Zoom primarily for remote conferencing, but at a certain point started using it in parallel for its remote support.

Primarily during the period of problematic travel, the solution enabled us to connect with customers, clients and even colleagues and to share our thoughts, ideas and information. 

It is difficult for me to point to any specific feature that I found to be most valuable. In the past, I used the solution a lot more but, of late, more with my kids. Should they require assistance on their computer, I can easily join in to actively provide this. 

It is difficult for me to point to areas in need of improvement, since I have not used the solution much of late. More than a year ago, I had many suggestions, but do not recall any at the moment. 

The reason I choose to rate the solution as an eight out of ten is because it needs improvements, such as the user interface needing to be more straightforward and easier to use. My colleague also does not appear in the menu in the proper place. Particulary people who lack computer savvy would not be able to find the appropriate option in the menu. 

This said, I struggle to think of any specific features that I wish to be added or changed to the solution. 

We have been using the solution for several years. 

Overall, the solution is stable. 

I am not in a position to comment on the solution's scalability, as I did not attempt to do this. 

I cannot comment on technical support, as I have not had dealings with them. 

The installation was relatively straightforward.

It was quite fast, taking sevaral minutes on a standard computer. 

I handled the installation on my own. 

We do not incur a licensing fee. 

In the past, I served as an IT manager, but I was not involved in implementation in my previous cyber security role. I am just a user. 

We use the solution both for company and personal needs. 

We are talking about a company that numbered no more than ten people, consisting of engineers, architects, managers and administrators, so everyone in it was making use of the solution. 

I would recommend the solution to others. It's quite straightforward and easy to use.

I rate Zoom as an eight out of ten. 

We use Zoom for visual meetings, conferences, presentations, and webinars.

Zoom is more stable than other applications. 

Additional end-user and client features could be added. There are features available on Microsoft Teams that are not available on Teams. I would like to be able to push out the polling or voting questionnaire.

We have been using Zoom for 3 or 4 years. Currently, there are approximately 20 users.

Zoom is stable.

It is a scalable solution.

We currently use Microsoft Teams as well as Zoom.

It is a cloud-based solution so it is very simple to setup. It takes only a few hours to setup the central management.

We used an in-house team to install Zoom.

There is a licensing fee required to use Zoom.

I have tried Cisco WebEx and would put it in the same class as Zoom.

Zoom is perfect for small and medium sized organizations with limited use. Compared to other products it is good. I would rate Zoom an 8 out of 10.